Dewislen

15082 - Judicial Secretariat

Manylion swydd
Dyddiad hysbysebu: 23 Chwefror 2026
Cyflog: £25,582 bob blwyddyn
Oriau: Llawn Amser
Dyddiad cau: 09 Mawrth 2026
Lleoliad: South West England, UK
Gweithio o bell: Ar y safle yn unig
Cwmni: Ministry of Justice
Math o swydd: Parhaol
Cyfeirnod swydd: 15082

Gwneud cais am y swydd hon

Crynodeb

Proud to serve. Proud to keep justice going.



Our Admin Officers play a critical role, providing excellent administrative support and customer service to court users, judiciary and management. 



About us 



HM Courts & Tribunals Service (HMCTS) is responsible for the administration of criminal, civil and family Courts and Tribunals in England and Wales. Our roles support our court users and colleagues within HMCTS, where people and businesses access potentially life-changing justice. We’re looking for individuals who are committed to public service and making a difference in people’s lives to deliver justice. If you are interested in developing a career with a real purpose, please apply.


Your role



Working as part of a team, you will contribute to the overall operational, performance and service standard targets across your area of work. You will progress cases through the court/tribunal system and provide administrative support to functions within HMCTS. You will have regular contact with court / tribunal users, which could include members of the Judiciary and the legal profession.



You will be adaptable, able to multi-task and effectively carry out a variety of duties, which will include:

Preparing papers and files for court, tribunals, hearings and meetings

Creating and updating records on our in-house computer system and data input

Resulting courts accurately, interpreting accurately the information required on a court file.

Checking and verifying documents, records, accounts, claims and returns for approval, results, statistics, plans etc. against criteria, regulations or procedures.

Collecting and assembling information for returns, results, accounts, statements, warrants, statistical analysis, reports, etc

Communicating with the Public, the Judiciary, other Court and Tribunal Users and Representatives of other Agencies and Organisations



Your skills and experience



With a friendly and approachable manner, you’ll have excellent attention to detail and good written and verbal communication skills. You have a desire to deliver proactive and effective support to customers by phone and email. You’ll be skilled in organising your time, prioritising efficiently, able to multi-task and adapt to using various software packages. You’ll enjoy working in a busy environment and helping court users navigate the justice system.



With a friendly and approachable manner, you’ll have good written and verbal communication skills with a desire to deliver proactive and effective support to customers by phone and email. You’ll be skilled in organising your time, prioritising efficiently, able to multi-task and adapt to using various software packages. You’ll enjoy working in a fast-paced environment and helping court users navigate the justice system.

This role is for an Admin Officer but also entails additional Judicial Liaison Administration Officer duties which are listed below.

Key Roles and Responsibilities

Operations

First Point of Contact: Serve as the initial contact for booking fee-paid judiciary.

Booking Management: Handle bookings and update court sitting schedules as needed.

Resource Planning: Assist in preparing sitting plans and resource schedules for efficient service delivery.

Record Maintenance: Maintain accurate and up-to-date records and databases.

Report Preparation: Support the creation of reports as required.

Feedback Management: Collaborate with the team to log, process, and resolve operational issues.

Judicial Travel & Fees: Process travel, subsistence, and fee claims as appropriate.



Administration

Mail & Correspondence: Sort, distribute, and draft responses to correspondence.

Resource Orders: Process orders for supplies such as stationery.

Documentation Management: Maintain an organized repository of operational documents, publications, and materials.

Administrative Support: Assist with meetings, training, judicial visits, swearing-in ceremonies, ticketing, database maintenance, and report generation.

Business Assurance: Support business assurance activities as needed.



Drafting



Correspondence: Draft letters and other communications.



Reports & Documents: Prepare standard letters, minutes, reports, and submissions in line with guidelines.



Casework & Data Management

Objective Management: Ensure targets and deadlines are met.

Project Coordination: Research, compile, and process project-related data.

Quality Control: Maintain high standards in documentation and compliance.

Cross-Checking: Review and validate work completed by colleagues.

Data Collection & Analysis: Gather and process information for operational reports and statistical analysis.



Communication

Stakeholder Engagement: Liaise with internal and external stakeholders, including judiciary members, court staff, and tribunal users, to address resource needs and challenges.

Public Interaction: Collaborate with judiciary representatives, magistrates, managers, suppliers, and other stakeholders to ensure smooth operations.



Accountability & Other Duties

Reporting: Report to the Judicial Liaison Manager.

Flexibility: Adapt to additional tasks as required, in line with the role's responsibilities.



Please refer to the job description attachment for more information.



Lead Criterion: Statement of Suitability. A sift based on the statement of suitability may be held if a large number of applications are received.

Gwneud cais am y swydd hon