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Optical Assistant / Receptionist

Job details
Posting date: 23 February 2026
Salary: Not specified
Additional salary information: generous staff discount
Hours: Full time
Closing date: 25 March 2026
Location: Coventry, West Midlands
Remote working: On-site only
Company: Tailored Eyecare Opticians
Job type: Permanent
Job reference:

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Summary

TRAINING WILL BE PROVIDED. APPLICATIONS WELCOME FROM EXPERIENCED AND ANYONE WITHOUT EXPERIENCE.

An optical assistant plays a crucial role in supporting optometrists and dispensing opticians in various healthcare settings.

Key responsibilities include:

Customer Service: Assisting customers with eyewear selection, fitting, and providing information on eye health and vision care.

Administrative Duties: Managing appointments, maintaining patient records, and handling administrative tasks such as stock management and order processing. Making phone calls and booking appointments.

Healthcare Support: Preparing patients for eye examinations, conducting preliminary tests, and ensuring a smooth patient experience for which training will be provided.

Skill Development: Gaining knowledge and skills through on-the-job training and possibly completing a nationally recognised qualification in dispensing.


This role is essential for ensuring high-quality eye care and customer satisfaction in our family orientated optometry practices.

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