Workplace Concierge Host
| Posting date: | 23 February 2026 |
|---|---|
| Hours: | Full time |
| Closing date: | 23 March 2026 |
| Location: | EH1 3EG |
| Company: | Mitie |
| Job type: | Permanent |
| Job reference: | 90983 |
Summary
Better places, thriving communities.
Join Our Team as a Workplace Services Co-ordinator /Host - Five-Star Corporate Environment
We're on the lookout for a passionate, detail-driven Workplace Concierge/Host to be the face of our prestigious five-star corporate setting.If you thrive in a fast-paced environment, love making people feel welcome, and want to help take our service from good to outstanding, we'd love to hear from you.
Hourly Rate: £13.51Hours: 40 per week | Monday-Friday | 07:30 - 16:30 or 08:00 - 17:00 (8 hours per day + 1 hour unpaid break)
Why You'll Love This Role
Work in a high-profile, professional setting that values Customer Excellence
Be part of a supportive team that encourages initiative, creativity, and collaboration
Enjoy variety in your day — from welcoming guests to supporting events and coordinating workplace services
What You'll Do
As the go-to person for workplace experience, you will:
-Create a five-star welcome for all internal and external visitors
-Play a key role in shaping the workplace experience by identifying service improvements and contributing to a culture of excellence
-Guide guests through meeting room use, technology, and site inductions
-Ensure meeting spaces are beautifully prepared and reset after each use
-Build strong relationships with colleagues, clients, and stakeholders
-Coordinate courier deliveries, mail, and data archiving
-Keep work areas, collaboration zones, and breakout spaces looking their best
-Act as the central liaison for workplace experience, connecting teams with the right services and support
-Support workplace wellbeing and safety initiatives in partnership with facilities and health & safety teams, including locker coordination and emergency readiness
-Support events from planning to delivery
-Coordinate AV and IT support requests with relevant teams to ensure seamless meeting experiences
-Provide occasional front-of-house support to maintain a seamless guest experience
-Contribute to the continuous development of workplace services, helping shape a welcoming and productive environment
-Collaborate closely with workplace experience, facilities, and hospitality teams to deliver exceptional service
What We're Looking For
-Experience in a customer-facing role within a corporate or hospitality environment
-A natural communicator who is warm, professional, and proactive
-Attention to detail with the ability to anticipate needs before they arise
-Flexibility to support events and provide cover when needed
-First Aid and/or Mental Health First Aid certification (training can be provided)
-Familiarity with workplace platforms (e.g., Engage or similar) is a bonus
Perks & Development
Full training and ongoing development opportunities
A professional, high-standard workplace with a collaborative culture
Opportunities to work on exciting corporate events
A role where no two days are the same. Ideal for candidates looking to grow into workplace experience, hospitality leadership, or facilities coordination roles
If you're ready to bring your energy, professionalism, and passion for service to a truly exceptional workplace, apply today and make your mark.