Nutrition Support Healthcare Support Worker
| Posting date: | 20 February 2026 |
|---|---|
| Salary: | £25,313.00 to £26,999.00 per year |
| Additional salary information: | £25313.00 - £26999.00 a year |
| Hours: | Full time |
| Closing date: | 24 February 2026 |
| Location: | Cardiff, CF14 4XW |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | H9001-26-0133 |
Summary
Planning and Design Manage own time effectively to plan delegated daily workload in collaboration with other team members. To work effective within the team, scheduling, cancelling and rearranging appointments. Contribute tomaintainingand updating ofalltraining and patient information resources and displayseducation displays andassistthe team with activities. Report any adverse incidents in the mostappropriate wayfollowing the relevant Local and National Policies. Keepan accuratediary. Improvement and Monitoring To contribute to the monitoring of the intervention, reporting back to the lead practitioner. Toparticipatein the evaluation ofactivities working with other disciplineswithin the Nutrition Support Team. Contributenew ideasto improve the Nutrition Support Teamservicefor staff and patients. Contribute to developments within the service e.g. attending relevant meetings, contribute to service changes. To work as part of the wider Nutrition and Dietetic service,participatingin service developments, service initiatives, attending staff meetings and Clinical Governance forums. Toparticipatein reflective practice as part of ongoing personal and professional development Communications Initiating appointments and encouraging patient attendance. To answer the telephone, record messages accurately and ensure the information is received by the relevant staff. Provideappropriate health related advice to patients and their relatives. Respond appropriately to patients andfamilysqueries, this may include dealing with anxious and distressed patients and families either face to face or by telephone. Provide and receive routine information in a non-judgmental manner to patients and their families/carers in hospital. To provide confidentiality, privacy, dignity and equality to patients and their families/carers. Recognisesituations that may be detrimental to the health and well-being of the individual andreportingconcerns to the Registered Nurse. To report any concerns or issues to the Registered Practitioner and complete Datix incident forms. Keepaccurate, contemporaneous records in accordancetohealth board policy. Clinical ToassistNutrition Nurses in providing a day-case nurse-led clinic for enteral and parenteral nutrition patients. Recording and documenting the patients physiological observations which include blood pressure, heart rate, respiratory rate,temperatureand oxygen saturationsin accordance withthe National Early warning score (NEWS). To understand its significance and report to the registered practitioner when essential. Contribute to assessment andassistin the development, implementation of individualised care plans including brief interventions for patients with Intestinal Failure. Support to manage waiting lists e.g. Parenteral Nutrition Clinic, nurse-ledclinicsand PEG lists. Making appointments andparticipatingin investigations under the supervision of the Registered Practitioner.Follow up patients who default appointments. Useappropriate equipment, handling techniques in line with theAll WalesPassport for manual handling, whenassistingwith patients mobility needs e.g.manoeuvringpatients for weighing or line removals/reviews. Undertake venepuncture and cannulation. Introduce families to the range ofsupport that is available to them i.e. PINNT, NST resources To liaise with catering,housekeepingand nursing staff to provide information relating to personal and cultural food preferences of patients. To be competent in the safe use of anthropometric equipment under the supervision of a Dietitian. Non-Clinical To provide and input data collection. To undertake a range of clerical duties to support the team for examplephotocopying, filing, stock monitoring, clinic admin, as directed by the registered practitioner Finance and Budget To ensure the effective use of all resources, materials and equipment in the clinic or hospital setting, paying particular attention to the safety and well-being of patients and their relatives. To order andmonitorthe usage of nutritional products and equipment under the direction of the intestinal failure service leadand tomaintainthe records for monthly re-charging. Management,Leadershipand/or Training Use initiative when acting on information from patients, relatives and carers and be able to respond appropriately e.g. safeguarding disclosures, POVA.Report to the Registered Practitioner. Adheres to The Code of Conduct for Health Care Support Workers in Wales. All delegated activities will be in line with All Wales Guidelines for Delegation (NLIAH, 2010).The Code of Professional Practice for Social Care (2017 Social Care Wales). Digital and Information Complete and return statistical information asrequiredandmaintain/ update electronic data systems asappropriate.