Internal Systems Manager
| Dyddiad hysbysebu: | 19 Chwefror 2026 |
|---|---|
| Oriau: | Llawn Amser |
| Dyddiad cau: | 21 Mawrth 2026 |
| Lleoliad: | Rochdale, Greater Manchester, OL11 1RY |
| Cwmni: | Zen Internet Ltd |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | JOB0174_1771505098 |
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About the role
Reporting to the Head of Network & Infrastructure, the Internal Systems Manager leads a team of engineers responsible for all internal IT systems, desktop services, corporate network and business applications used across Zen. You'll ensure reliable, secure delivery of the technology our people depend on every day - whether they're working from the office or remotely. The role also owns key areas of ISO compliance, manages the IS budget, and drives the internal technology roadmap.
What you'll do
- Lead and develop a team of IS engineers, setting priorities and ensuring high-quality service delivery across the business.
- Own the desktop support service, making sure staff can work effectively whether on-site or remote, and act as the escalation point for major incidents.
- Manage and administer core business systems including Microsoft 365, Active Directory, Atlassian, SCCM, Intune, Azure and Remote Desktop.
- Look after the corporate network and infrastructure: office LAN, Wi-Fi, VPN, meeting room technology, Fortinet firewalls and Zabbix monitoring.
- Oversee VoIP and cloud telephony services.
- Plan and manage capital and operational expenditure for internal systems, working closely with finance.
- Drive ISO 27001 and ISO 9001 audit readiness, support the annual finance audit, and handle SARs and HR-related investigations.
- Own business continuity planning and the internal security posture.
- Manage supplier relationships, licensing renewals, the IT asset register and hardware lifecycle.
- Lead IS projects from initiation to completion, contributing to the wider N&I technology strategy.
What you'll bring
- Proven experience managing a busy internal IT or service desk team - you'll know how to motivate engineers, manage workload and develop people.
- Strong hands-on knowledge of corporate infrastructure: Active Directory, Group Policy, Microsoft 365, SCCM/Intune, Azure, VPN and firewall technologies.
- Experience owning or contributing to ISO 27001 or ISO 9001 compliance - you'll be comfortable with audits, controls and continuous improvement.
- A track record of managing IS budgets (Capex and Opex) and supplier relationships, with the commercial awareness to get value from contracts.
- Solid project management skills - you'll be leading projects end-to-end and need to deliver them right the first time, on time.
- The ability to communicate clearly with technical and non-technical stakeholders, and to adapt quickly when priorities change.
Benefits
- 2 x Life Assurance Cover, with option to flex upwards
- 25 days Annual leave, rising to 30 days with length of service, with the option to purchase up to 5 more.
- Access to private Medical Healthcare and a Healthcare Cash Plan
- An extra day off for your birthday
- Car salary sacrifice scheme
- Continuous learning and development
- Discounted Mobile plans
- Flexible and Hybrid working
- Free onsite parking
- Internal coaching and mentoring opportunities
- Onsite Contemplation and Prayer room
- Onsite Electric Car Charging points
- Optional flexible critical illness cover
- People-friendly policies
- Recognition awards where we celebrate the most awesome people
- Retail discounts
- Salary sacrifice Pension- minimum of 3% Employee contributions for a 5% Employer contribution
- Six monthly salary reviews
- Subsidised Nursery fees
- Subsidised Onsite Restaurant
- Superfast Free Reliable Broadband
- Travel Loan and Ride2Work Schemes
- Two days' paid leave per year for voluntary work
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