Senior Health Care Support Worker 1136
| Posting date: | 18 February 2026 |
|---|---|
| Salary: | £24,100.00 per year |
| Additional salary information: | £24100.00 a year |
| Hours: | Full time |
| Closing date: | 15 March 2026 |
| Location: | Blurton - Stoke-on-Trent, ST33NZ |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | B0303-26-0001 |
Summary
1.Take a central role in the day-to-day co-ordination of patient contact using our clinical noting system. 2.Monitor and co-ordinate the flow of emails and system tasks into the team. 3.To carry out noncomplex telephone contact with patients and families. This may include bereavement calls. 4.Support in monitoring the lone working within the team. 5.Assist the Clinical Nurse Specialists with joint visits as necessary and carry out independent home visits for noncomplex patients. 6.Liaise with external health care professionals, namely the GP and District Nurse Service. 7.Carry out internal and external referrals to support the delivery of holistic care for the patients. 8.Support with audit. 9.To observe and report any change in the patients condition to the appropriate Health Care Professional. 10.To work within the guidelines of the Dougie Mac Hospice policies and procedures. 11.To deliver patient support in accordance with the plan of care and ensure accurate and up to date documentation is maintained within the patient records. 12.Establish and maintain good relationships with the patient, carers and all health care professionals. 13.To identify personal training needs and attend relevant in-service education programmes. 14.To ensure patient confidentiality is always maintained and information obtained during the course of employment is not released to anyone other than those acting in an official capacity. 15.To work as an integral part of the multidisciplinary team, ensuring that the needs of patients and carers are identified within a holistic framework, fostering an interdisciplinary approach. 16.Attend mandatory training on principles and core elements of palliative care. 17.To recognise and manage the potentially distressing effects of working with terminal illness, maintaining personal resilience while accessing the support, guidance, and resources available through the hospice.