Employee Relations Manager
| Dyddiad hysbysebu: | 17 Chwefror 2026 |
|---|---|
| Cyflog: | Heb ei nodi |
| Gwybodaeth ychwanegol am y cyflog: | Up to £65,000 inclusive of a car allowance |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 17 Mawrth 2026 |
| Lleoliad: | Runcorn, Borough of Halton, WA7 3DJ |
| Cwmni: | Phoenix Medical Supplies |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | kal-PHOENIXMedicalSuppliesLimited-46302-63737-en |
Crynodeb
Employee Relations Manager
Salary: Up to £65,000 inclusive of a car allowance
Location: Runcorn, UK
Function: HR Operations – ER Helpdesk
Reports to: Head of HR Shared Services
We are looking for an experienced Employee Relations Manager to lead our ER Helpdesk team and deliver a high-quality and customer-focused ER advisory and consulting service across our UK operations (5,500+ colleagues).
The Employee Relations Manager is a key role within HR partnering closely with HR Business Partners and leaders to ensure prompt ER service-delivery that is supportive, assertive and confident.
Being able to develop and maintain strong relationships is a key element of the role.
Key Responsibilities
- Lead and develop the ER Helpdesk team, driving performance and service standards.
- Ensure timely, consistent, and compliant ER advice aligned to current and evolving UK employment legislation.
- Review and enhance ER policies, processes, and guides – making then accessible and simple.
- Analyse ER data and produce relevant reports that drive continuous improvement.
- Oversee complex ER casework, including ACAS conciliation and ET preparation.
- Develop and deliver capability initiatives that strengthen managers’ employee relations competence.
- Advise on trade union engagement and consultation activity. (as required).
- Provide oversight and delivery of TUPE transfers and support and advice on ER changes during acquisitions, divestments, and restructuring programmes. (as required)
- Occasional UK travel to support complex cases and deliver training.
- Experience with digital ER engagement channels would be advantageous.
You will have:
- Demonstrated competence in leading and developing teams.
- Extensive ER management experience in a fast-paced, high volume ER role.
- Strong knowledge of employment legislation across the UK countries.
- Experience of leading on the enhancement and development of ER collateral (policies, guides etc) that makes life easier for line managers and colleagues.
- Proven experience managing high-risk ER cases and advising senior stakeholders.
- Ability to work with ACAS on conciliation and work collaboratively with external legal teams to prepare for tribunals.
- Ability and experience in to analysing, preparing and presenting ER MI.
- Strong judgement and influencing abilities.
- A CIPD Level 7 (or equivalent) qualification (desirable).
Key Benefits
- 25 days paid annual leave plus bank holidays, rising with length of service Private Medical Insurance.
- Medicash - a health cash plan to assist with day-to-day healthcare costs, such as eyecare or prescriptions and private GP services.
- iTrent Financial Wellbeing - a financial wellbeing application which allows for flexible control of your finances.
- Access to a market leading High Street Discount Scheme.
- Employee Assistance Programme.
- Contributory Pension Scheme.
If you’re a confident ER leader who thrives on balancing operational delivery with strategic influence, we’d love to hear from you.
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