Housing Services Officer
| Dyddiad hysbysebu: | 17 Chwefror 2026 |
|---|---|
| Cyflog: | £26,403 i £33,699 bob blwyddyn |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 15 Mawrth 2026 |
| Lleoliad: | NG34 7EF |
| Gweithio o bell: | Hybrid - gweithio o bell hyd at 2 ddiwrnod yr wythnos |
| Cwmni: | North Kesteven District Council |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: |
Crynodeb
Housing Services Officer
Full-time (37 Hours) – Permanent
Grade A2 – B2, £26,403 - £33,699 per annum
North Kesteven District Council is seeking an entry level professional to join and grow within the Housing Services department. Working primarily within the Neighbourhood Services team, you will help support the process of preparing and re letting empty council homes, while also contributing to work across other teams within the service. This role places you at the centre of a busy and diverse department that is vital to delivering high quality services to our tenants and leaseholders.
At the end of an initial two-year period, subject to successfully gaining the Chartered Institute of Housing Level 3 qualification and meeting the required competencies, you will assimilate into the next available Officer role within one of the Income Management, Neighbourhood Services or Housing Options teams.
Job Requirements:
• 4 GCSEs including Mathematics and English (minimum Grade 4/C or equivalent)
• Familiarity with standard Microsoft Office software package
Key Responsibilities:
• Providing administrative and coordination support across Housing Services, including the Neighbourhood Services, Income Management and Housing Options teams.
• Supporting the process of preparing and re letting empty council homes, including tracking progress, updating systems, liaising with internal teams and contractors and providing cover for the Voids Officer.
• Assisting with the recovery of former tenant arrears, including preparing correspondence and helping to maintain accurate records.
• Supporting the assessment of repair and damage charges for former tenants and assisting the Income Manager with related tasks.
• Responding courteously, professionally and efficiently to enquiries from tenants, contractors, and colleagues across the Council by phone, email and in person.
Key Attributes:
• Ability to communicate clearly through multiple channels with a range of customers
• A highly organised, confident and conscientious person
• A passion for providing excellent customer service
• Good attention to detail
You will be required to apply a high level of focus when carrying out this role and show an appreciation of the contribution local government can make to the welfare of the people living, working, and visiting the district. If you feel you have what it takes to succeed in this environment, this could be the role for you.
If you would like an informal chat about this post, please call Lisa Jackson on 01529 414155.
To complete an application form and further details, please visit our website www.n-kesteven.gov.uk
The closing date for all applications is 15 March 2026
The interview date will be 24 March 2026
Full-time (37 Hours) – Permanent
Grade A2 – B2, £26,403 - £33,699 per annum
North Kesteven District Council is seeking an entry level professional to join and grow within the Housing Services department. Working primarily within the Neighbourhood Services team, you will help support the process of preparing and re letting empty council homes, while also contributing to work across other teams within the service. This role places you at the centre of a busy and diverse department that is vital to delivering high quality services to our tenants and leaseholders.
At the end of an initial two-year period, subject to successfully gaining the Chartered Institute of Housing Level 3 qualification and meeting the required competencies, you will assimilate into the next available Officer role within one of the Income Management, Neighbourhood Services or Housing Options teams.
Job Requirements:
• 4 GCSEs including Mathematics and English (minimum Grade 4/C or equivalent)
• Familiarity with standard Microsoft Office software package
Key Responsibilities:
• Providing administrative and coordination support across Housing Services, including the Neighbourhood Services, Income Management and Housing Options teams.
• Supporting the process of preparing and re letting empty council homes, including tracking progress, updating systems, liaising with internal teams and contractors and providing cover for the Voids Officer.
• Assisting with the recovery of former tenant arrears, including preparing correspondence and helping to maintain accurate records.
• Supporting the assessment of repair and damage charges for former tenants and assisting the Income Manager with related tasks.
• Responding courteously, professionally and efficiently to enquiries from tenants, contractors, and colleagues across the Council by phone, email and in person.
Key Attributes:
• Ability to communicate clearly through multiple channels with a range of customers
• A highly organised, confident and conscientious person
• A passion for providing excellent customer service
• Good attention to detail
You will be required to apply a high level of focus when carrying out this role and show an appreciation of the contribution local government can make to the welfare of the people living, working, and visiting the district. If you feel you have what it takes to succeed in this environment, this could be the role for you.
If you would like an informal chat about this post, please call Lisa Jackson on 01529 414155.
To complete an application form and further details, please visit our website www.n-kesteven.gov.uk
The closing date for all applications is 15 March 2026
The interview date will be 24 March 2026
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