Sales Ledger & Billing Officer
| Posting date: | 13 February 2026 |
|---|---|
| Salary: | £25,000 to £27,000 per year |
| Additional salary information: | Pension, discount scheme |
| Hours: | Full time |
| Closing date: | 15 March 2026 |
| Location: | Bromsgrove, Worcestershire, B60 4AD |
| Company: | Polaris Community |
| Job type: | Permanent |
| Job reference: | REF-31-P2K4NRA_1770998605 |
Summary
POLARIS
Role: Sales Ledger & Billing Officer
Location: Head Office - Bromsgrove
Contract: Full-Time, Permanent - 35 hours per week
Salary: Total reward between £25K and £27K per annum dependent upon experience
Benefits: 30 days' Annual Leave (increasing to 35 days with length of service) + Bank Holidays, Company Pension Scheme, Life Assurance, Employee Discount Scheme & Free On-Site Parking
We are Polaris, one of the UK's largest leading communities of children's service providers.
Within the community, we have independent fostering and adoption agencies who have been passionately improving the lives of young people for over 30 years, as well as Leaving Care services, Residential, Education and bespoke children's services contracts. Our nurturing community works collectively to support the very best outcomes for each child in our care. We're ambitious for our children and young people, families and staff and believe in their futures.
What We Are Looking ForWe are looking for an experienced Sales Ledger and Billing Officer to join our established finance team at our Head Office in Bromsgrove.
The successful candidate will play a key role in ensuring the Group achieves cash collection targets and minimises debts of concern. This will be achieved through robust management of the sales ledger and billing function across an allocated area of the ledger, as well as providing support to the Credit Control Manager.
Key Responsibilities- Raising sales invoices in line with customer invoicing terms to pre-agreed systemised billing set-up
- Raising free-text invoices for one-off rechargeable costs
- Chasing local authority accounts to ensure timely payment and resolving queries professionally
- Allocating incoming payments accurately across the ledger
- Managing queries with regions and customers, working closely with Polaris regions/homes when invoicing customers and demonstrating proactive query resolution skills
- Reducing current debtor days on the ledger to agreed targets per customer and per region
- Being effectively and efficiently organised and maintaining concise communication records
- Ensuring that all services delivered across allocated regions/homes are invoiced accurately
The ideal candidate must have the following skills and experience:
- Excellent interpersonal and communication skills with the ability to network at all levels
- Proficiency using Microsoft Office
- Ability to meet tight deadlines consistently
- Experience in a similar sales ledger/credit control role, ideally including chasing local authority payments
- Experience of using an integrated finance system
If you would like to know more information about this role, please contact Sam Dodwell, UK Credit Control Manager on 01527 556480.
We are an equal opportunities employer. The successful applicant will be subject to a DBS check if successful for the position. We reserve the right to withdraw this advert without notification.
Polaris is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment.