Mental Health Support Worker - NGH
| Posting date: | 13 February 2026 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | 13.26 |
| Hours: | Part time |
| Closing date: | 15 March 2026 |
| Location: | Northampton, NN1 5BD |
| Company: | Northamptonshire Mind |
| Job type: | Permanent |
| Job reference: | 160 |
Summary
Job Advert
Northamptonshire Healthcare Foundation Trust are working in collaboration with the Mental Health organisation Northamptonshire
Mind, to provide service users and their family/carers with a first point of contact to the Acute Liaison Mental Health Services
based within Kettering and Northampton General Hospitals.
This is a part time role of up to 30 hours a week, 2-10pm Weds, Thurs, Fri and Bi-weekly weekends.
Key Duties include:
* To provide a genuine mental health initial contact and support to individuals and carers who present at the Accident and
Emergency departments in mental health crisis and offer them advice and support in the management of their current difficulties
which would include advice or sign posting to community services.
* You will offer support to individuals on the acute hospital wards, through providing structured interventions to support
behavioural change using motivational interviewing communication style.
* Work closely with our qualified mental health professionals within the Acute Liaison Mental Health Service, who will also
provide them with clinical supervision and guidance, and Northamptonshire Mind will provide them with regular management
supervision.
* Wherepossibleyou will look to support and direct service users appropriately, engaging them inNorthamptonshireMindsessional
work,therapyand low-level interventions as necessary.
* You will work as part of the Acute Liaison Mental Health Service and will come into with the Crisis Houses, Mental Health Hub,
and police engagements. The role of the Northamptonshire Mind and NHFT support workers is to build strong links with acute
general hospitals and3rdsector partners to collaboratively support the management of service users in crisis attending the
acute hospitals across the county.
* Working as part of the Acute Liaison Mental Health Service will come into with the Crisis Houses, Mental Health Hub and police
engagements. The role of the Northamptonshire Mind and NHFT support workers is to build strong links with acute general
hospitals and3rdsector partners to collaboratively support the management of service users in crisis attending the acute
hospitals across the county.
* There will be an element of lone working and you will be expected to adhere to trust policy and procedure with regards to lone
working and use Acute Liaison Mental Health Service as a base for communication and support during their shifts.
Expectations:
All staff are expected to embody our vision, purpose, and values.
Our Vision:To improve mental health and wellbeing in Northamptonshire
Our Purpose: To listen, support, take action and help build resilience for better mental health
Our Values:
Integrity
* we are honest with strong principles and high standards
Compassionate
* we care and understand the importance of good mental health and wellbeing
Person Centred
* we place the person at the centre of our services
Inclusive
* we are open to all
Dedicated
* we are dedicated to tackling the stigma behind mental health
This includes the expectation that they will:
* Value diversity and treat others with respect, show sensitivity towards differences, promoting and encouraging diversity,
building on people’s skills and talents to enhance our work.
* Be prepared to work flexibly according to business need.
* Alwaysmaintainan appropriate levelof confidentiality.
* Have a strong commitment to empowering mental health service users and their recovery
Experience and Skills:
You will need to have a strength-based approach to work collaboratively with service users, their link care coordinators, and
their family/carers to facilitate the following:
• Support achievement of a personally acceptable quality of life
• To help guide the process of recovery
• To help to restore what has been lost through illness
• To enable access to community resources
What we offer you:
* 31days leave per year including public holidays,rising to 33 days after 5 years’ service,pro rata for part timeemployees.
* Comprehensive service-specific induction and ongoing regular supervision,onthe jobtrainingboth internal and external,and
development.
* Company sick pay
This role description is not an exhaustive list of duties and responsibilities but indicates the key responsibilities for the
role.
Northamptonshire Healthcare Foundation Trust are working in collaboration with the Mental Health organisation Northamptonshire
Mind, to provide service users and their family/carers with a first point of contact to the Acute Liaison Mental Health Services
based within Kettering and Northampton General Hospitals.
This is a part time role of up to 30 hours a week, 2-10pm Weds, Thurs, Fri and Bi-weekly weekends.
Key Duties include:
* To provide a genuine mental health initial contact and support to individuals and carers who present at the Accident and
Emergency departments in mental health crisis and offer them advice and support in the management of their current difficulties
which would include advice or sign posting to community services.
* You will offer support to individuals on the acute hospital wards, through providing structured interventions to support
behavioural change using motivational interviewing communication style.
* Work closely with our qualified mental health professionals within the Acute Liaison Mental Health Service, who will also
provide them with clinical supervision and guidance, and Northamptonshire Mind will provide them with regular management
supervision.
* Wherepossibleyou will look to support and direct service users appropriately, engaging them inNorthamptonshireMindsessional
work,therapyand low-level interventions as necessary.
* You will work as part of the Acute Liaison Mental Health Service and will come into with the Crisis Houses, Mental Health Hub,
and police engagements. The role of the Northamptonshire Mind and NHFT support workers is to build strong links with acute
general hospitals and3rdsector partners to collaboratively support the management of service users in crisis attending the
acute hospitals across the county.
* Working as part of the Acute Liaison Mental Health Service will come into with the Crisis Houses, Mental Health Hub and police
engagements. The role of the Northamptonshire Mind and NHFT support workers is to build strong links with acute general
hospitals and3rdsector partners to collaboratively support the management of service users in crisis attending the acute
hospitals across the county.
* There will be an element of lone working and you will be expected to adhere to trust policy and procedure with regards to lone
working and use Acute Liaison Mental Health Service as a base for communication and support during their shifts.
Expectations:
All staff are expected to embody our vision, purpose, and values.
Our Vision:To improve mental health and wellbeing in Northamptonshire
Our Purpose: To listen, support, take action and help build resilience for better mental health
Our Values:
Integrity
* we are honest with strong principles and high standards
Compassionate
* we care and understand the importance of good mental health and wellbeing
Person Centred
* we place the person at the centre of our services
Inclusive
* we are open to all
Dedicated
* we are dedicated to tackling the stigma behind mental health
This includes the expectation that they will:
* Value diversity and treat others with respect, show sensitivity towards differences, promoting and encouraging diversity,
building on people’s skills and talents to enhance our work.
* Be prepared to work flexibly according to business need.
* Alwaysmaintainan appropriate levelof confidentiality.
* Have a strong commitment to empowering mental health service users and their recovery
Experience and Skills:
You will need to have a strength-based approach to work collaboratively with service users, their link care coordinators, and
their family/carers to facilitate the following:
• Support achievement of a personally acceptable quality of life
• To help guide the process of recovery
• To help to restore what has been lost through illness
• To enable access to community resources
What we offer you:
* 31days leave per year including public holidays,rising to 33 days after 5 years’ service,pro rata for part timeemployees.
* Comprehensive service-specific induction and ongoing regular supervision,onthe jobtrainingboth internal and external,and
development.
* Company sick pay
This role description is not an exhaustive list of duties and responsibilities but indicates the key responsibilities for the
role.