Team Leader
| Dyddiad hysbysebu: | 13 Chwefror 2026 |
|---|---|
| Cyflog: | £14.85 yr awr |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 15 Mawrth 2026 |
| Lleoliad: | Suffolk, Eastern England |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | Harley House supported living |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: |
Crynodeb
Job Description
No Sponsorships will be offered
Team Leader for Ipswich Supported Living
Our Values and mission statement can be found on the Harley House Website: Harley House – Supported Living
Team Leader Role
· We are looking for a dedicated and compassionate Team Leader to support a team, delivering high-quality and person-centred care. This role requires hands-on leadership and a proactive approach. A UK full manual driver’s licence is essential as it involves driving a mobility car.
Job Purpose
Support the Registered and Deputy Manager to lead the supported living service and adhere to all regulatory and relevant legislation requirements.
Provide effective day-to-day leadership to the support workers promoting the values, policies, and procedures of Harley House Supported Living.
To ensure that the workforce has the skills, competencies, and knowledge to ensure that the people we support lead as independent and fulfilling lives as possible.
This job description lists the main areas in which you will be expected to provide support. We may need to add more specific tasks to this based on the needs and wishes of the people. This supports their right to have control over their own lives.
Main Duties and Responsibilities
Leadership
· Ensure enhanced hours are evidenced and delivered.
· Ensure that there is evidence of effective handovers, planning of the day-to-day activities, and ensuring staff are following support plans and relevant policies and procedures.
· Ensure staff complete accidents or incident forms following events.
· Ensure safeguarding and incidents have been raised or escalated to the Registered and Deputy Manager.
· Oversee the interactions performance and conduct of staff on duty and respond to poor or inappropriate practice.
· Provide effective supervision to support staff.
· Ensure all staff are up to date with their mandatory training and address non-compliance with individual staff.
· Ensure that medication is administered in a timely fashion and ensure any medication errors or discrepancies are reported to the Registered and Deputy Manager.
· Ensure concerns and complaints are acted upon promptly and escalated.
· Ensure regular spot checks and competencies are undertaken to monitor care delivery, staff competency, and service user satisfaction.
· Be a positive role model for the team ensuring you participate in the delivery of care and support.
· Ensure all information is kept up to date by GDPR legislation.
· Develop key relationships with health professionals and other key stakeholders.
· Create an open and transparent culture enabling staff to confidently raise concerns and ensure there is clear evidence of lessons learned when there have been incidents and near-miss events.
· Ensure that staff members all understand their expectations as an employee of Harley House Supported Living and the Mission Statement and Values we promote.
· Commit to the development, knowledge, and skills of the staff team ensuring that mandatory training is up to date
· Ensure you have, and promote knowledge and understanding of the Right care, Right culture, and Right Support CQC guidance.
· Ensure you have the knowledge of the REACH standards for supported living and that this is promoted to the support workers.
· Ensure that Positive Behaviour Support is embedded in the culture of the service through training, support plans, and the culture of the home.
· Act swiftly to performance and capability concerns, escalating these to the Registered and Deputy Manager.
· Ensure staff have a good knowledge of consent and promoting independence and choice.
· Carry out any additional tasks or duties according to your Team Leader's responsibilities and within your scope of competency.
· Undertake the on-call roll system.
The people we support:
· Ensure that there are effective support plans in place for all the people we support based on the needs, risks, and wishes of the person and in co-production with them. Ensure these are updated at least monthly or as needs change.
· Ensure support plans identify goals and identified outcomes using the relevant Outcome Star.
· Ensure capacity assessments are in place for relevant service users.
· Promote independence, positive risk-taking, and embracing Equality and Inclusion to enable the people we support to live their best possible lives.
· Develop strong relationships with service users and their families ensuring regular monitoring of care and support delivery.
· Ensure all service users have monthly person-centred meetings.
· Enable opportunities to support service users to vote.
· Ensure that the Accessible Information standard is always followed, considering the needs of all the people we support.
· Ensure service users are supported to make their home personal to them.
Quality and Governance
· Ensure that competencies are undertaken in key areas.
· Ensure the Registered and Deputy Manager has all the necessary information related to accidents, incidents, and trends and incidents.
· Undertake audits in your role as team leader under the direction and supervision of the Registered Manager and Deputy.
Please Email hradmin@deesgroup.co.uk for the full job description.
No Sponsorships will be offered
Team Leader for Ipswich Supported Living
Our Values and mission statement can be found on the Harley House Website: Harley House – Supported Living
Team Leader Role
· We are looking for a dedicated and compassionate Team Leader to support a team, delivering high-quality and person-centred care. This role requires hands-on leadership and a proactive approach. A UK full manual driver’s licence is essential as it involves driving a mobility car.
Job Purpose
Support the Registered and Deputy Manager to lead the supported living service and adhere to all regulatory and relevant legislation requirements.
Provide effective day-to-day leadership to the support workers promoting the values, policies, and procedures of Harley House Supported Living.
To ensure that the workforce has the skills, competencies, and knowledge to ensure that the people we support lead as independent and fulfilling lives as possible.
This job description lists the main areas in which you will be expected to provide support. We may need to add more specific tasks to this based on the needs and wishes of the people. This supports their right to have control over their own lives.
Main Duties and Responsibilities
Leadership
· Ensure enhanced hours are evidenced and delivered.
· Ensure that there is evidence of effective handovers, planning of the day-to-day activities, and ensuring staff are following support plans and relevant policies and procedures.
· Ensure staff complete accidents or incident forms following events.
· Ensure safeguarding and incidents have been raised or escalated to the Registered and Deputy Manager.
· Oversee the interactions performance and conduct of staff on duty and respond to poor or inappropriate practice.
· Provide effective supervision to support staff.
· Ensure all staff are up to date with their mandatory training and address non-compliance with individual staff.
· Ensure that medication is administered in a timely fashion and ensure any medication errors or discrepancies are reported to the Registered and Deputy Manager.
· Ensure concerns and complaints are acted upon promptly and escalated.
· Ensure regular spot checks and competencies are undertaken to monitor care delivery, staff competency, and service user satisfaction.
· Be a positive role model for the team ensuring you participate in the delivery of care and support.
· Ensure all information is kept up to date by GDPR legislation.
· Develop key relationships with health professionals and other key stakeholders.
· Create an open and transparent culture enabling staff to confidently raise concerns and ensure there is clear evidence of lessons learned when there have been incidents and near-miss events.
· Ensure that staff members all understand their expectations as an employee of Harley House Supported Living and the Mission Statement and Values we promote.
· Commit to the development, knowledge, and skills of the staff team ensuring that mandatory training is up to date
· Ensure you have, and promote knowledge and understanding of the Right care, Right culture, and Right Support CQC guidance.
· Ensure you have the knowledge of the REACH standards for supported living and that this is promoted to the support workers.
· Ensure that Positive Behaviour Support is embedded in the culture of the service through training, support plans, and the culture of the home.
· Act swiftly to performance and capability concerns, escalating these to the Registered and Deputy Manager.
· Ensure staff have a good knowledge of consent and promoting independence and choice.
· Carry out any additional tasks or duties according to your Team Leader's responsibilities and within your scope of competency.
· Undertake the on-call roll system.
The people we support:
· Ensure that there are effective support plans in place for all the people we support based on the needs, risks, and wishes of the person and in co-production with them. Ensure these are updated at least monthly or as needs change.
· Ensure support plans identify goals and identified outcomes using the relevant Outcome Star.
· Ensure capacity assessments are in place for relevant service users.
· Promote independence, positive risk-taking, and embracing Equality and Inclusion to enable the people we support to live their best possible lives.
· Develop strong relationships with service users and their families ensuring regular monitoring of care and support delivery.
· Ensure all service users have monthly person-centred meetings.
· Enable opportunities to support service users to vote.
· Ensure that the Accessible Information standard is always followed, considering the needs of all the people we support.
· Ensure service users are supported to make their home personal to them.
Quality and Governance
· Ensure that competencies are undertaken in key areas.
· Ensure the Registered and Deputy Manager has all the necessary information related to accidents, incidents, and trends and incidents.
· Undertake audits in your role as team leader under the direction and supervision of the Registered Manager and Deputy.
Please Email hradmin@deesgroup.co.uk for the full job description.