Housing Liaison Officer
| Dyddiad hysbysebu: | 13 Chwefror 2026 |
|---|---|
| Cyflog: | £18.11 i £23.58 yr awr |
| Gwybodaeth ychwanegol am y cyflog: | Pay Rate: £18.11 PAYE / £23.58 Umbrella |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 19 Chwefror 2026 |
| Lleoliad: | North London, London |
| Gweithio o bell: | Hybrid - gweithio o bell hyd at 3 ddiwrnod yr wythnos |
| Cwmni: | Neway International Ltd |
| Math o swydd: | Cytundeb |
| Cyfeirnod swydd: | RQ1693731 |
Crynodeb
Neway International are seeking a Housing Liaison Officer to join our client based with the London Borough of Haringey.
Location: London Borough of Haringey
Hours: 36 per week
Start Date: 02/03/2026
Start Time: 09:00
End Time: 17:00
Pay Rate: £18.11 PAYE / £23.58 Umbrella
DBS Requirement: Enhanced DBS
About the Client
The London Borough of Haringey is committed to delivering high‑quality, resident‑focused housing services that support safe, well‑managed neighbourhoods. Their tenancy management teams work closely with residents, partners, and community groups to ensure homes are well cared for, issues are resolved promptly, and satisfaction remains high.
The Role
The Housing Liaison Officer will deliver a comprehensive tenancy management service across Haringey estates. The postholder will support new and existing tenants, manage tenancy changes, respond to enquiries, and maintain a visible presence within the community. The role includes addressing low‑level anti‑social behaviour, supporting tenancy sustainment, and ensuring neighbourhoods remain clean, safe, and well‑managed.
Key Responsibilities
Provide a high‑quality, flexible tenancy management service to residents.
Conduct tenancy checks, new tenant sign‑ups, pre‑termination visits, and accompanied viewings.
Respond to and manage low‑level anti‑social behaviour, liaising with Police and partner agencies.
Support tenancy sustainment, identifying vulnerabilities and coordinating with relevant services.
Carry out routine and ad hoc visits to tenants, agreeing and implementing action plans.
Attend resident association meetings and build strong partnerships with community groups.
Provide advice on housing options, transfers, and tenancy‑related matters.
Maintain accurate records, upload documentation promptly, and manage correspondence.
Understand tenancy law, rights, responsibilities, and enforcement processes.
Represent the service professionally and contribute to performance targets.
Candidate Requirements
Experience working with the public in a service‑delivery environment.
Strong communication skills with diverse communities.
Knowledge of safeguarding and awareness of vulnerability indicators.
Previous experience in housing or a similar environment (desirable).
Understanding of social housing and tenancy management.
Ability to organise and prioritise workload effectively.
Confident using IT systems, MS Office, and mobile working devices.
Ability to work independently, use initiative, and manage pressure.
Strong customer‑care approach and commitment to service excellence.
Ability to work flexibly, attend meetings outside normal hours when required.
Commitment to equalities and high‑quality resident engagement.
Location: London Borough of Haringey
Hours: 36 per week
Start Date: 02/03/2026
Start Time: 09:00
End Time: 17:00
Pay Rate: £18.11 PAYE / £23.58 Umbrella
DBS Requirement: Enhanced DBS
About the Client
The London Borough of Haringey is committed to delivering high‑quality, resident‑focused housing services that support safe, well‑managed neighbourhoods. Their tenancy management teams work closely with residents, partners, and community groups to ensure homes are well cared for, issues are resolved promptly, and satisfaction remains high.
The Role
The Housing Liaison Officer will deliver a comprehensive tenancy management service across Haringey estates. The postholder will support new and existing tenants, manage tenancy changes, respond to enquiries, and maintain a visible presence within the community. The role includes addressing low‑level anti‑social behaviour, supporting tenancy sustainment, and ensuring neighbourhoods remain clean, safe, and well‑managed.
Key Responsibilities
Provide a high‑quality, flexible tenancy management service to residents.
Conduct tenancy checks, new tenant sign‑ups, pre‑termination visits, and accompanied viewings.
Respond to and manage low‑level anti‑social behaviour, liaising with Police and partner agencies.
Support tenancy sustainment, identifying vulnerabilities and coordinating with relevant services.
Carry out routine and ad hoc visits to tenants, agreeing and implementing action plans.
Attend resident association meetings and build strong partnerships with community groups.
Provide advice on housing options, transfers, and tenancy‑related matters.
Maintain accurate records, upload documentation promptly, and manage correspondence.
Understand tenancy law, rights, responsibilities, and enforcement processes.
Represent the service professionally and contribute to performance targets.
Candidate Requirements
Experience working with the public in a service‑delivery environment.
Strong communication skills with diverse communities.
Knowledge of safeguarding and awareness of vulnerability indicators.
Previous experience in housing or a similar environment (desirable).
Understanding of social housing and tenancy management.
Ability to organise and prioritise workload effectively.
Confident using IT systems, MS Office, and mobile working devices.
Ability to work independently, use initiative, and manage pressure.
Strong customer‑care approach and commitment to service excellence.
Ability to work flexibly, attend meetings outside normal hours when required.
Commitment to equalities and high‑quality resident engagement.