Welby Admin Support Care Coordinator
| Dyddiad hysbysebu: | 11 Chwefror 2026 |
|---|---|
| Cyflog: | £15.21 yr awr |
| Gwybodaeth ychwanegol am y cyflog: | £15.21 an hour |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 09 Mawrth 2026 |
| Lleoliad: | Bognor Regis, PO21 2UW |
| Cwmni: | NHS Jobs |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | A0952-26-0000 |
Crynodeb
Below are the core responsibilities of the Welby Admin Care Coordinator role. This list is not exhaustive and will be reviewed on an annual basis or sooner if deemed necessary. There may be times when the post-holder is required to carry out tasks outside of the list below to assist with the needs of the Practice/ PCN: Recall Coordination Coordinate and manage patient recall systems across all three Practices in line with Welby protocols and agreed Practice processes Run and monitor recall searches for long-term conditions, medication monitoring, QOF, and clinical safety recalls Ensure recalls are actioned within agreed timeframes and escalated appropriately when overdue or complex Contact patients via approved communication channels to arrange appointments, reviews, tests, or follow-up Maintain accurate documentation and coding of recall activity on the clinical system (e.g. SystmOne) Support Practices to standardise recall processes and improve consistency across the PC Pathology Coordination & Module Roll out Work with the PCN Digital Lead to coordinate the phased implementation of the Welby Pathology module across three Practices Map current pathology workflows with Practice clinicians and support transition to agreed standard processes Process incoming pathology and diagnostic results in line with Practice and PCN protocols Allocate results to clinicians for review, ensuring urgent and abnormal results are prioritised Action clinician instructions following review, including patient communication, follow-up testing, and recalls Track outstanding and missing results, ensuring robust safety netting and escalation where required Support training, guidance, and troubleshooting during roll-out phases Prescribing Coordination & Full Module Delivery Plan with the Digital Lead the full roll out and ongoing delivery of the Prescribing module across all Practices Coordinate repeat prescribing workflows in line with PCN and pharmacy team protocols Support medication monitoring, recalls, and reviews in collaboration with the Pharmacy Team Liaise with PCN and Pharmacy Teach and Community Pharmacy regarding prescription queries and workflow issues Identify patients overdue for medication reviews or monitoring and ensure appropriate follow-up Maintain accurate prescribing-related records, coding, and audit trails to support medicines safety Project Management & Implementation Support planning, coordination, and delivery of Welby modules using a phased implementation approach Track progress, risks, actions, and milestones for Pathology and Prescribing roll-out Work with Practice Managers, Clinical Leads, and PCN teams to embed new workflows sustainably Collect data and metrics to support reporting, quality improvement, and decision making Contribute to the development of SOPs, templates, and standardised processes across Practices Multidisciplinary & Collaborative Working Work closely with GPs, Nurses, PCN Pharmacy Team, Practice Administrators, and other PCN staff Attend relevant Practice and PCN meetings to provide updates on Welby delivery and performance Share learning, good practice, and improvement opportunities across Practices Act as a point of contact for Welby related operational queries Train Practice staff to use Welby and support in fact finding/ queries Quality, Safety & Governance Ensure all work is completed in line with PCN policies, SOPs, and clinical governance standards Identify, escalate, and support resolution of safety concerns related to recalls, pathology, or prescribing Support audits, QOF, MOIS, and other quality improvement initiatives Maintain confidentiality and comply with GDPR, safeguarding, and information governance requirements