Dewislen

Administrator

Manylion swydd
Dyddiad hysbysebu: 11 Chwefror 2026
Cyflog: £25,878 bob blwyddyn, pro rata
Oriau: Llawn Amser
Dyddiad cau: 13 Mawrth 2026
Lleoliad: Derbyshire, East Midlands
Gweithio o bell: Hybrid - gweithio o bell hyd at 4 ddiwrnod yr wythnos
Cwmni: Citizens Advice Derbyshire Districts
Math o swydd: Parhaol
Cyfeirnod swydd: CADD - CEDA Admin

Gwneud cais am y swydd hon

Crynodeb

Administrator

Hours: Full-time (37 hours per week - some flexible working)
Contract: Permanent
Salary: £25,878 per annum
Location: Buxton, Chesterfield, Ilkeston or Matlock (hybrid mix of home and office working, fully remote will be considered for the right candidates)

About the role:
We are looking for a highly organised and proactive Administrator to join our Administration Team. This is a varied and rewarding role, providing essential administrative support across our services and helping to ensure the smooth day-to-day running of our back office.

As an Administrator you will support projects across the organisation, in particular the CEDA project. You will act as a first point of contact for clients, playing a key role in delivering a high standard of client care. Your duties will include booking and managing appointments and providing clients with information about the services offered. Manage incoming documentation from clients and creditors as well as prepare letters and documents. Maintain accurate records, statistics and reports. Assist with filing, scanning, photocopying and other routine administrative tasks while working collaboratively with colleagues to support the service delivery.

Who we are looking for:
The ideal candidates will have:

-Excellent communication skills – both written and verbal (essential)
-A non-judgemental, empathetic approach to people (essential)
-Strong IT and digital skills, with the ability to learn new systems quickly (essential)
-A commitment to working to deadlines, performance targets and KPIs (essential)
-Experience of a charity or voluntary sector organisation (preferred)

What we offer:
We’re proud to offer a comprehensive benefits package that supports your wellbeing, work-life balance, and professional growth:

-Generous annual leave: 35 days per year (pro rata), including all bank holidays and Christmas
-Buy/sell leave scheme: Flexibility to buy or sell up to one week of leave each year (pro rata)
-Employee Assistance Programme: Includes wellbeing support, free counselling, and lifestyle perks
-Contractual sick pay: depended on length of service
-Long service rewards: Extra leave and gift cards after five years of service and beyond
-Workplace pension: Auto-enrolment into our pension scheme
-Hybrid working: the option to work from home, if it works for you and for us

We welcome and encourage applications from people of all backgrounds. We are proud to be a Disability Confident Employer and hold the Derbyshire LGBT+ Rainbow Accreditation.

Successful candidates will be required to undertake a Disclosure and Barring Service (DBS) check and provide proof of Right to Work. Please note that Citizens Advice Derbyshire Districts does not hold a sponsor licence.

Gwneud cais am y swydd hon