Office Manager
| Dyddiad hysbysebu: | 10 Chwefror 2026 |
|---|---|
| Cyflog: | £40,000 bob blwyddyn |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 12 Mawrth 2026 |
| Lleoliad: | st4 1aa |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | KPI RECRUITING LTD |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | MPOFFICEMANAGER-30266 |
Crynodeb
Office Manger
Location: Stoke-On-Trent
Salary: Up to £40,000 DOE per annum
Hours: Monday to Friday - 8:00am - 4:30pm or 7:30am - 4:00pm
Role:
Our client is seeking an experienced and proactive Office Manger to oversee the daily operations of the Customer Services and Order Processing functions. This role is responsible for ensuring operational efficiency, effective resource management, and continuous improvement, while aligning departmental activity with wider organisational goals.
The successful candidate will take a hands-on approach to leadership, supporting teams day-to-day while driving performance, improving processes, and delivering a high level of service.
Key Responsibilities
Oversee and manage the daily operations of the Customer Services and Order Processing teams, ensuring alignment with strategic objectives
Drive continuous improvement by implementing efficient processes and performance-enhancing strategies
Coordinate and strengthen support services to ensure smooth communication and collaboration between departments
Analyse operational data to develop action plans, set departmental goals, and monitor KPIs
Work closely with cross-functional teams, including Sales, to streamline workflows and improve overall business performance
Prepare and present operational reports to senior management, highlighting performance, risks, and opportunities for improvement
Provide hands-on operational support to teams as required
Skills & Experience Required
Degree qualified in Business Administration or a related discipline (or equivalent experience)
3-5 years' experience in operations management or a similar leadership role
Strong leadership skills with the ability to motivate, develop, and support teams
Excellent communication skills, with the ability to build rapport with stakeholders at all levels
Highly analytical, with strong problem-solving and decision-making abilities
Proficient in data analysis, reporting, and project management
Process-driven with a continuous improvement mindset
Hands-on, adaptable, and willing to learn new systems and processes
Strong IT skills
Familiarity with health and safety regulations and best practices
If you are interested in this position please apply directly or email your CV over to MariaP@kpir.co.uk You can also call Maria on 01270589943.
INDCOM