Volunteer Experience Co-ordinator
| Dyddiad hysbysebu: | 10 Chwefror 2026 |
|---|---|
| Cyflog: | £13.74 yr awr |
| Oriau: | Rhan Amser |
| Dyddiad cau: | 22 Chwefror 2026 |
| Lleoliad: | Cotehele, Saltash, PL12 6TA |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | National Trust |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | IRC168956 |
Crynodeb
This role sits within the Community, Participation and Volunteering team across the property group and reports to the Community, Participation and Volunteering Manager. Two of our properties within the property group are open 7 days a week year round, excluding Christmas Day and Boxing Day, therefore this role may include some weekend working.
Contract: Permanent
Salary: £13,396.50 pro ratat (FTE £26,793 per annum)
Hours/ working pattern: 975 hours per year. This role is based on annualised hours, where the amount of hours you work each month may vary, however your salary will be paid in 12 equal instalments over the year.
Due to their locations, and with this role being across the property group, it is likely that you will need your own transport to get to our properties.
Please provide a cover letter and CV when applying for this role.
What it's like to work here
The newly formed Tamar Valley property group is made up of the following three places: Cotehele, Antony and Buckland Abbey. Cotehele comprises of a 1,300-acre estate and the main mansion is situated high above the river Tamar. This is brimming with character and home to many tapestries, armours and artefacts. Antony is close to Torpoint at the estuary of the river Tamar and this striking silver grey stone building with magnificent formal garden is still home to the Carew-Pole family. Buckland Abbey is situated near Dartmoor on a 630-acre site and is part museum, part house and filled to the rafters with history. High rafters feature very much so in the incredible Great Barn which has remained virtually unchanged since it was built centuries ago.
For more information about our properties, you can visit the websites for them here:
www.nationaltrust.org.uk/cotehele
www.nationaltrust.org.uk/antony
www.nationaltrust.org.uk/buckland-abbey
What you'll be doing
You will be supporting volunteer managers across the property group and lead on creating an inclusive people culture both on and off property.
You'll be delivering a high-quality volunteering experience, collaborating with teams to deliver end to end volunteer journeys including planning volunteer recruitment, inductions, training, management, recognition and exits. You'll be using data and insights to make effective decisions, ensuring that standards are continually met across the property group.
Building open and empathetic relationships, you'll expand people's trust and perception of volunteering, welcoming new volunteers and helping to create a positive, inclusive and engaging experience for all volunteers, volunteer managers and partners. You'll be making a difference, adapting to change and dealing with issues as they arise.
Who we're looking for
Applications from redeployees are assessed against the minimum criteria for the role. In your application, please provide details of how you meet the minimum criteria below:
experience of supporting volunteering in a way that is safe, inclusive and enjoyable
able to coach and support colleagues who work with volunteers
confident in recognising and sharing the benefits volunteers bring to the organisation
ability to ensure volunteers can share their views and feel heard
ability to create more chances for people to get involved in ways that suit them
Additional criteria for all other applicants. We’d love to hear from you if you’re:
an understanding of volunteer motivations, needs and barriers
communication and relationship-building skills
experience supporting or coordinating volunteering initiatives
flexible, positive approach to change and collaboration
confidence using data and systems to inform decisions and track impact
The package
The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
• Substantial pension scheme of up to 10% basic salary
• Free entry to National Trust places for you, a guest and your children (under 18)
• Rental deposit loan scheme
• Season ticket loan
• EV car lease scheme
• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
• Flexible working whenever possible
• Employee assistance programme
• Free parking at most Trust places
Contract: Permanent
Salary: £13,396.50 pro ratat (FTE £26,793 per annum)
Hours/ working pattern: 975 hours per year. This role is based on annualised hours, where the amount of hours you work each month may vary, however your salary will be paid in 12 equal instalments over the year.
Due to their locations, and with this role being across the property group, it is likely that you will need your own transport to get to our properties.
Please provide a cover letter and CV when applying for this role.
What it's like to work here
The newly formed Tamar Valley property group is made up of the following three places: Cotehele, Antony and Buckland Abbey. Cotehele comprises of a 1,300-acre estate and the main mansion is situated high above the river Tamar. This is brimming with character and home to many tapestries, armours and artefacts. Antony is close to Torpoint at the estuary of the river Tamar and this striking silver grey stone building with magnificent formal garden is still home to the Carew-Pole family. Buckland Abbey is situated near Dartmoor on a 630-acre site and is part museum, part house and filled to the rafters with history. High rafters feature very much so in the incredible Great Barn which has remained virtually unchanged since it was built centuries ago.
For more information about our properties, you can visit the websites for them here:
www.nationaltrust.org.uk/cotehele
www.nationaltrust.org.uk/antony
www.nationaltrust.org.uk/buckland-abbey
What you'll be doing
You will be supporting volunteer managers across the property group and lead on creating an inclusive people culture both on and off property.
You'll be delivering a high-quality volunteering experience, collaborating with teams to deliver end to end volunteer journeys including planning volunteer recruitment, inductions, training, management, recognition and exits. You'll be using data and insights to make effective decisions, ensuring that standards are continually met across the property group.
Building open and empathetic relationships, you'll expand people's trust and perception of volunteering, welcoming new volunteers and helping to create a positive, inclusive and engaging experience for all volunteers, volunteer managers and partners. You'll be making a difference, adapting to change and dealing with issues as they arise.
Who we're looking for
Applications from redeployees are assessed against the minimum criteria for the role. In your application, please provide details of how you meet the minimum criteria below:
experience of supporting volunteering in a way that is safe, inclusive and enjoyable
able to coach and support colleagues who work with volunteers
confident in recognising and sharing the benefits volunteers bring to the organisation
ability to ensure volunteers can share their views and feel heard
ability to create more chances for people to get involved in ways that suit them
Additional criteria for all other applicants. We’d love to hear from you if you’re:
an understanding of volunteer motivations, needs and barriers
communication and relationship-building skills
experience supporting or coordinating volunteering initiatives
flexible, positive approach to change and collaboration
confidence using data and systems to inform decisions and track impact
The package
The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
• Substantial pension scheme of up to 10% basic salary
• Free entry to National Trust places for you, a guest and your children (under 18)
• Rental deposit loan scheme
• Season ticket loan
• EV car lease scheme
• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
• Flexible working whenever possible
• Employee assistance programme
• Free parking at most Trust places