Information Gatherer
| Dyddiad hysbysebu: | 10 Chwefror 2026 |
|---|---|
| Cyflog: | £26,400.00 i £30,370.00 bob blwyddyn |
| Gwybodaeth ychwanegol am y cyflog: | £26400.00 - £30370.00 a year |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 24 Chwefror 2026 |
| Lleoliad: | LEEDS, LS10 1LJ |
| Cwmni: | NHS Jobs |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | B0173-26-0002 |
Crynodeb
Do you want to play a vital role in transforming mental health services for children and young people? We have an exciting opportunity for an Information Gatherer to join Northpoint MindMate Single Point of Access (MMSPA). Based at Small Mill, Leeds, this role sits at the heart of the service, supporting children, young people and families to access the right help, at the right time. This is a permanent, full-time position (35 hours per week), offering a competitive salary of £26,400 – £30,370, plus employer pension contribution. Why join Northpoint? Northpoint is a BACP-accredited service delivering Single Point of Access (SPA) and Central Point of Contact (CPOC) services across West Yorkshire. Our digitally enabled model ensures a responsive, high-quality experience for service users, helping them connect quickly with the most appropriate local support. Alongside our service centres, we deliver school-based support, therapeutic interventions, and act as lead provider within local mental health partnerships, working closely with ICBs and NHS Trusts. What you’ll be doing as our Information Gatherer Provide a telephone-based information gathering service to support clinical decision-making, exploring mental health presentation, risk and vulnerability. Offer clear, practical advice and information to professionals, children, young people and families to support timely access to services. Respond to referrals, carry out concise information gathering by phone, manage appointments, and support onward referrals to appropriate agencies. Work closely with clinicians and partner professionals, ensuring communication is clear, accessible and supportive. Accurately record all contacts, maintain confidentiality, and contribute to service data collection and reporting. Identify risk, vulnerability and safeguarding concerns, taking appropriate action in line with Northpoint safeguarding procedures. What we’re looking for Excellent interpersonal and communication skills. Ability to gather, analyse and interpret information quickly and accurately. Experience of managing referrals and using patient management systems (desirable). Strong understanding of safeguarding, risk management and information governance. Commitment to equality, diversity and ongoing professional development. Ability to work independently and collaboratively, with a proactive and solution-focused approach. If you have the skills, insight and passion to make a real difference, we’d love to hear from you. Please click ‘Apply’ to be considered for the Information Gatherer role. Closing date: 24 February 2026 We aim to be a talented, resilient and inclusive community and welcome applications from all. We offer a range of flexible working and job share opportunities for both full-time and part-time staff. Northpoint is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All staff are expected to share this commitment. Applicants to posts exempt from the Rehabilitation of Offenders Act will require a DBS check prior to appointment.