Service Assistant
| Dyddiad hysbysebu: | 10 Chwefror 2026 |
|---|---|
| Cyflog: | £12.25 yr awr |
| Oriau: | Rhan Amser |
| Dyddiad cau: | 22 Chwefror 2026 |
| Lleoliad: | Hinton Ampner, Bramdean, Alresford, SO24 0LA |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | National Trust |
| Math o swydd: | Cytundeb |
| Cyfeirnod swydd: | IRC172084 |
Crynodeb
We’re looking for a Service Assistant to join us at Hinton Ampner to help our busy team throughout our visitor operations.
Salary: 12.25 per hour
Contract/duration: 9 month FTC with possibility of extension
Hours/working pattern/hours: 435 hours per year (2 days a week over a 9 month period). We are a seven day a week operating property, weekend work is expected especially Friday to Monday. The role includes working bank holidays but does not require split or evening shifts.
This role is based on annualised hours, where the amount of hours you work each month may vary, however your salary will be paid in equal instalments over the contract period.
For this role, you’ll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role.
What it's like to work here
This is an exciting time to join us, as a new volunteering department our aim is to provide our visitors with an ever growing offer and improve our visitor journey.
The Hinton Portfolio spans over Uppark, Hinton Ampner, Winchester City Mill, Selbourne and Ludshott Commons. Working primarily at Hinton you will be joining the Volunteering Team under the Visitor Experience and Operations Department helping to ensure we provide our visitors with the best experience possible.
What you'll be doing
The core part of your job is to give vital and positive support to your colleagues, wherever you’re needed, with a focus on greeting and helping visitors.
No two days will be the same. You can expect to meet many different people and gain a variety of experiences. You’ll get involved in all kinds of tasks, including greeting visitors on arrival, being in rooms to ensure a minimum visitor offer, aiding in the support of volunteers in the house and assisting with our volunteering admin. Your primary role is supporting the team in opening up as many rooms as possible.
Most importantly, you’ll be talking to visitors, answering their questions and making sure they can find everything they need to enjoy their day.
Who we're looking for
We’d love to hear from you if you’re:
focused on giving great service to everyone you meet
a team player, but also happy to work on your own initiative
well-organised and adaptable
willing to learn new skills.
The package
The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
• Substantial pension scheme of up to 10% basic salary
• Free entry to National Trust places for you, a guest and your children (under 18)
• Rental deposit loan scheme
• Season ticket loan
• EV car lease scheme (for roles that meet the salary criteria)
• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
• Flexible working whenever possible
• Employee assistance programme
• Free parking at most Trust places
Salary: 12.25 per hour
Contract/duration: 9 month FTC with possibility of extension
Hours/working pattern/hours: 435 hours per year (2 days a week over a 9 month period). We are a seven day a week operating property, weekend work is expected especially Friday to Monday. The role includes working bank holidays but does not require split or evening shifts.
This role is based on annualised hours, where the amount of hours you work each month may vary, however your salary will be paid in equal instalments over the contract period.
For this role, you’ll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role.
What it's like to work here
This is an exciting time to join us, as a new volunteering department our aim is to provide our visitors with an ever growing offer and improve our visitor journey.
The Hinton Portfolio spans over Uppark, Hinton Ampner, Winchester City Mill, Selbourne and Ludshott Commons. Working primarily at Hinton you will be joining the Volunteering Team under the Visitor Experience and Operations Department helping to ensure we provide our visitors with the best experience possible.
What you'll be doing
The core part of your job is to give vital and positive support to your colleagues, wherever you’re needed, with a focus on greeting and helping visitors.
No two days will be the same. You can expect to meet many different people and gain a variety of experiences. You’ll get involved in all kinds of tasks, including greeting visitors on arrival, being in rooms to ensure a minimum visitor offer, aiding in the support of volunteers in the house and assisting with our volunteering admin. Your primary role is supporting the team in opening up as many rooms as possible.
Most importantly, you’ll be talking to visitors, answering their questions and making sure they can find everything they need to enjoy their day.
Who we're looking for
We’d love to hear from you if you’re:
focused on giving great service to everyone you meet
a team player, but also happy to work on your own initiative
well-organised and adaptable
willing to learn new skills.
The package
The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
• Substantial pension scheme of up to 10% basic salary
• Free entry to National Trust places for you, a guest and your children (under 18)
• Rental deposit loan scheme
• Season ticket loan
• EV car lease scheme (for roles that meet the salary criteria)
• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
• Flexible working whenever possible
• Employee assistance programme
• Free parking at most Trust places