Receptionist
| Dyddiad hysbysebu: | 10 Chwefror 2026 |
|---|---|
| Cyflog: | £12.21 yr awr |
| Gwybodaeth ychwanegol am y cyflog: | £12.21 an hour |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 27 Chwefror 2026 |
| Lleoliad: | Bromley, BR1 4PX |
| Cwmni: | NHS Jobs |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | A2728-26-0002 |
Crynodeb
The post holder will be the first point of contact for patients, both in person and by telephone, providing a welcoming, professional, and efficient reception service. The role involves supporting patients to access appropriate clinical care while maintaining a friendly and compassionate approach. Key Duties Greet patients and handle enquiries courteously in person and by telephone Book, cancel, and reschedule appointments, including requests for home visits Triage patient enquiries and pass messages accurately in line with practice procedures Keep patients informed of delays and address concerns sensitively Support GPs, Nurses, and the wider clinical team with administrative requests Order ambulances and interpreters as required Maintain familiarity with appointment and telephone systems Work effectively as part of the reception team Handle complaints in accordance with practice procedures Ensure reception and waiting areas are clean and tidy Advise patients on prescription turnaround times and non-NHS service charges Open and close the practice as required, following security procedures