Income Officer

Dyddiad hysbysebu:	10 Chwefror 2026
Cyflog:	£37,715 bob blwyddyn
Oriau:	Llawn Amser
Dyddiad cau:	12 Mawrth 2026
Lleoliad:	LS6 2AD
Gweithio o bell:	Ar y safle yn unig
Cwmni:	Karbon Homes
Math o swydd:	Parhaol
Cyfeirnod swydd:	RQ00001610-60897

Crynodeb

Come and make a difference at 54 North Homes as an Income Officer

We’re looking to appoint a suitably qualified and experienced individual for the role of Income Officer in the Income & Specialist Housing Team, here at 54North Homes, a subsidiary of Karbon Homes. The team delivers a high quality effective service of arrears management across all tenures.

About the role

You’ll contribute to the future delivery of income recovery and specialist housing services as a member of the Income team, developing key external relationships whilst modelling the 54North Homes’ values and culture, contributing to an existing supportive team environment which enables everyone to perform at their best.

About you

You’ll be familiar working in a social housing environment demonstrating a strong record of arrears recovery, experience of supporting customers in their journey out of arrears and knowledge of systems, legislation and options to ensure tenancy management is effective for both our customers and our organisation.

Working With us

You’ll be part of our Income & Specialist Housing team, led by Kelly Hamilton, Income & Specialist Housing Services Manager. If you’d like to know more about the role, feel free to reach out to Kelly on 07736 756404.

Key Details

• Income Officer – permanent role
  
  • Salary is £37,715 per annum plus a Karbon car payment of £2,317 per annum
    
    • Location: White Rose House, 8 Otley Road, Headingley, Leeds
      
      • Regular travel will be required
        
        • 37 Hours per week with agile working
          

          We recognise the contribution people with criminal records can make as colleagues and we welcome all applications. A criminal record will not exclude a candidate from being appointed because of offences that are irrelevant to, and do not place them at, or make them a risk in the role they’re applying for.

          The role you're applying for is covered by the Rehabilitation of Offenders Act 1974 (ROA). The successful candidate(s) will be asked to submit a basic disclosure and barring check application during pre-employment checks.

          Why Join Us?

          We offer a generous benefits package to support your wellbeing and development, including:

          • 26 days annual leave (rising to 31 after 3 years)
            
            • Birthday leave
              
              • Occupational pension
                
                • Health cash plan
                  
                  • Flexible benefits pot
                    
                    • Access to funding for qualifications, conferences, and learning events
                      

                      Ready to Apply?

                      If this sounds like the role for you, apply new via our website: www.karbonhomes.co.uk/careers/

                      We love seeing the real you in your application. It’s fine to use AI tools for things like polishing grammar or improving formatting—but your CV and supporting statement should still reflect your own skills, experience, and personality, so we do not accept applications that are fully generated by AI without your own input

                      Key dates

                      Closing date for applications

                      Sunday 8 March 2026

                      We may close the advert early if we receive a high volume of strong applications—so don’t wait too long to apply!

                      Interview date

                      Monday 16 March 2026

                      We’re Inclusive

                      We’re proud to be an inclusive employer. We welcome applications from people of all backgrounds, identities, and experiences. If you have a disability and meet the essential criteria, you’ll be guaranteed an interview.

                      Neurodiversity Support Recruitment

                      We believe that everyone has unique strengths and skills to contribute to our workplace. We strive to create an environment that is inclusive and accessible for all. As neurodiversity is broad and unique to candidates, we are rethinking the selection process and removing barriers to allow candidates to fully showcase their true abilities and potential.

                      Reasonable adjustments we can consider:

                      • Questions in advance of the interview
                        
                        • specific and concrete questions rather than hypothetical questions
                          
                          • Adjustments to the physical working environment e.g., tests and interviews to take place in a venue with low sensory stimulus
                            
                            • Accepting video/recorded CVs where requested
                              
                              • Recording videos that describe the role and responsibilities - use of visual aids/process maps for hierarchies and processes.
                                
                                • Extra time for tests/assessments
                                  
                                  • Mentors and/or buddies during induction
                                    

                                    Further advice

                                    If you need further advice or assistance to apply for the role, please contact the recruitment team by email at: recruitment@karbonhomes.co.uk