Senior Administrator and Office Manager
| Dyddiad hysbysebu: | 10 Chwefror 2026 |
|---|---|
| Oriau: | Rhan Amser |
| Dyddiad cau: | 26 Chwefror 2026 |
| Lleoliad: | Sutton Coldfield, West Midlands, B73 5PT |
| Cwmni: | Teaching Vacancies |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | afdb9d40-5b39-4da5-8930-cea08c982960 |
Crynodeb
What skills and experience we're looking for
QUALIFICATIONS AND CPD
• A good standard of general education, ideally qualified to at least A level standard (or equivalent).
• Evidence of continued professional development relevant to administration or office management.
• EXPERIENCE
• An office management role or providing high-level administrative support to senior leaders or managers.
• Managing confidential and sensitive information.
• Leading or line-managing staff.
• Working in a fast-paced, customer-facing environment.
• Managing competing priorities and working to deadlines.
PERSONAL QUALITIES AND SKILLS
• High work rate with excellent administrative efficiency and attention to detail.
• Ability to lead, motivate and support an administrative team.
• Confidence to manage day-to-day operational issues calmly and effectively.
• High level of integrity and discretion when dealing with confidential matters.
• Resilient and able to remain effective under pressure.
• Flexible and adaptable to changing priorities.
• Positive and solution focussed.
• Proactive, with the initiative to identify and implement improvements.
• Strong commitment to teamwork and collaboration.
• Ability to review, develop and improve systems and procedures.
• Commitment to the school’s vision, values, and ethos.
KNOWLEDGE AND SKILLS
• Excellent written and verbal communication skills, with the ability to communicate. professionally with students, parents, staff, governors and external agencies.
• Strong organisational, and time-management skills.
• Excellent attention to detail, able to proofread and format professional documents.
• IT competent, particularly in Microsoft Office Software (Word, Excel, Outlook, PowerPoint), Microsoft Teams and shared document systems.
• Strong problem-solving skills and the ability to make sound judgements.
• Thorough understanding of confidentiality, data protection, and information security.
OTHER REQUIREMENTS
• Willingness to undertake additional duties reasonably required to support the effective running of the school.
• Commitment to safeguarding and promoting the welfare of children and young people.
• Willingness to undertake training as required.
What the school offers its staff
• The opportunity to:
• Join the Local Government Pension Scheme
• Sign up to our Cycle to Work Scheme
• Join the BHS Healthcare Plan
• Enhanced annual leave and concessionary days to all support staff (paid for term time only staff) : 26 days: Up to 5 years’ service /29 days: up to 10 years’ service /31 days: over 10 years’ service.In addition to Public Holidays, we also offer 4 concessionary days.
• On site car parking
• Individualised induction programme including the initial support of a Buddy
• Access to the National College providing on-demand CPD, workload-reducing tools, and a central system for tracking and evidencing professional learning
• Commitment to staff wellbeing and mental health awareness
• Access to flexible and family friendly policies and working practices
• Termly Staff Nominations – the chance for staff to pass on thanks and positivity
• Complimentary staff room drinks throughout the day
• Supportive colleagues
• Engaged and enthusiastic students
Further details about the role
Job Purpose
• Provide outstanding operational and administrative support to the Senior Leadership Team (SLT), handling confidential and sensitive matters with professionalism, discretion, and efficiency.
• Manage the main school office, ensuring the smooth, effective day-to-day running of administrative systems, communication, and staff deployment, while providing strong leadership and line management to the office team.
Main Duties and Responsibilities
Support to the Senior Leadership Team
• Provide high-level, confidential administrative support to the Senior Leadership Team, including minute-taking for middle leaders’ meetings, union representative meetings, and confidential notetaking as required.
• Prepare and collate documentation and paperwork in advance of Governing Board and Committee meetings.
• Coordinate SLT meetings, including maintaining planners, preparing agendas, circulating papers, and recording actions.
• Coordinate and provide administrative support for the review, update, and maintenance of school policies.
• Proofread and format official school communications, including letters, recruitment packs, newsletters, and policies.
• Oversee the accuracy of the school website, ensuring content is up to date. Liaise accordingly with relevant staff to request updates for sections under their responsibility.
• Book meeting rooms, venues, and facilities for internal and external events.
• Prepare PowerPoint presentations and support the organisation of staff meetings and visits from external speakers.
• Provide administrative support for school trips, including transferring and managing information onto the school’s trip management system, Evolve.
• Coordinate careers administration, including organising careers interviews.
• Plan and coordinate duty rotas, room changes, and rooming for extra-curricular provision, and record on the school MIS system as appropriate.
• Support the administration of the School’s National College training provision, including monitoring staff completion and compliance.
• Provide administrative support for school fundraising events, liaising with relevant staff and external stakeholders as required.
• Maintain the highest standards of confidentiality and data protection.
Office Management and Leadership
• Oversee the day-to day operation of the main school office, ensuring administrative processes run efficiently, deadlines are met, and all enquiries are handled in a welcoming, professional and efficient manner.
• Provide direct line management to the office team, including setting objectives, conducting appraisals, supporting training needs, and promoting continuous professional development to deliver an efficient service to students, staff and visitors.
• Review and improve office systems and processes to maximise efficiency and effectiveness.
• Ensure that up-to-date letters of assurance and compliance documentation are held for all visiting agencies and contractors, liaising with the HR team to follow up where necessary.
• Manage day-to-day incidents and operational issues, ensuring parents are contacted appropriately and relevant staff are informed and involved.
• Oversee and facilitate effective communication with parents via telephone, text, and email, ensuring consistency and professionalism.
• Oversee the monitoring of the school’s enquiry email address, directing communications to relevant members of staff as necessary.
• Work alongside the Data and Exams Manager to support clear, timely communication on examinations and reporting processes.
Cover and Staffing Support
• Support the Deputy Headteacher and Cover Officer with the organisation of cover for absent teaching staff.
• Assist with assigning cover supervisors, internal staff, and supply teachers as required, ensuring minimal disruption to learning.
Commitment to safeguarding
This school is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.
QUALIFICATIONS AND CPD
• A good standard of general education, ideally qualified to at least A level standard (or equivalent).
• Evidence of continued professional development relevant to administration or office management.
• EXPERIENCE
• An office management role or providing high-level administrative support to senior leaders or managers.
• Managing confidential and sensitive information.
• Leading or line-managing staff.
• Working in a fast-paced, customer-facing environment.
• Managing competing priorities and working to deadlines.
PERSONAL QUALITIES AND SKILLS
• High work rate with excellent administrative efficiency and attention to detail.
• Ability to lead, motivate and support an administrative team.
• Confidence to manage day-to-day operational issues calmly and effectively.
• High level of integrity and discretion when dealing with confidential matters.
• Resilient and able to remain effective under pressure.
• Flexible and adaptable to changing priorities.
• Positive and solution focussed.
• Proactive, with the initiative to identify and implement improvements.
• Strong commitment to teamwork and collaboration.
• Ability to review, develop and improve systems and procedures.
• Commitment to the school’s vision, values, and ethos.
KNOWLEDGE AND SKILLS
• Excellent written and verbal communication skills, with the ability to communicate. professionally with students, parents, staff, governors and external agencies.
• Strong organisational, and time-management skills.
• Excellent attention to detail, able to proofread and format professional documents.
• IT competent, particularly in Microsoft Office Software (Word, Excel, Outlook, PowerPoint), Microsoft Teams and shared document systems.
• Strong problem-solving skills and the ability to make sound judgements.
• Thorough understanding of confidentiality, data protection, and information security.
OTHER REQUIREMENTS
• Willingness to undertake additional duties reasonably required to support the effective running of the school.
• Commitment to safeguarding and promoting the welfare of children and young people.
• Willingness to undertake training as required.
What the school offers its staff
• The opportunity to:
• Join the Local Government Pension Scheme
• Sign up to our Cycle to Work Scheme
• Join the BHS Healthcare Plan
• Enhanced annual leave and concessionary days to all support staff (paid for term time only staff) : 26 days: Up to 5 years’ service /29 days: up to 10 years’ service /31 days: over 10 years’ service.In addition to Public Holidays, we also offer 4 concessionary days.
• On site car parking
• Individualised induction programme including the initial support of a Buddy
• Access to the National College providing on-demand CPD, workload-reducing tools, and a central system for tracking and evidencing professional learning
• Commitment to staff wellbeing and mental health awareness
• Access to flexible and family friendly policies and working practices
• Termly Staff Nominations – the chance for staff to pass on thanks and positivity
• Complimentary staff room drinks throughout the day
• Supportive colleagues
• Engaged and enthusiastic students
Further details about the role
Job Purpose
• Provide outstanding operational and administrative support to the Senior Leadership Team (SLT), handling confidential and sensitive matters with professionalism, discretion, and efficiency.
• Manage the main school office, ensuring the smooth, effective day-to-day running of administrative systems, communication, and staff deployment, while providing strong leadership and line management to the office team.
Main Duties and Responsibilities
Support to the Senior Leadership Team
• Provide high-level, confidential administrative support to the Senior Leadership Team, including minute-taking for middle leaders’ meetings, union representative meetings, and confidential notetaking as required.
• Prepare and collate documentation and paperwork in advance of Governing Board and Committee meetings.
• Coordinate SLT meetings, including maintaining planners, preparing agendas, circulating papers, and recording actions.
• Coordinate and provide administrative support for the review, update, and maintenance of school policies.
• Proofread and format official school communications, including letters, recruitment packs, newsletters, and policies.
• Oversee the accuracy of the school website, ensuring content is up to date. Liaise accordingly with relevant staff to request updates for sections under their responsibility.
• Book meeting rooms, venues, and facilities for internal and external events.
• Prepare PowerPoint presentations and support the organisation of staff meetings and visits from external speakers.
• Provide administrative support for school trips, including transferring and managing information onto the school’s trip management system, Evolve.
• Coordinate careers administration, including organising careers interviews.
• Plan and coordinate duty rotas, room changes, and rooming for extra-curricular provision, and record on the school MIS system as appropriate.
• Support the administration of the School’s National College training provision, including monitoring staff completion and compliance.
• Provide administrative support for school fundraising events, liaising with relevant staff and external stakeholders as required.
• Maintain the highest standards of confidentiality and data protection.
Office Management and Leadership
• Oversee the day-to day operation of the main school office, ensuring administrative processes run efficiently, deadlines are met, and all enquiries are handled in a welcoming, professional and efficient manner.
• Provide direct line management to the office team, including setting objectives, conducting appraisals, supporting training needs, and promoting continuous professional development to deliver an efficient service to students, staff and visitors.
• Review and improve office systems and processes to maximise efficiency and effectiveness.
• Ensure that up-to-date letters of assurance and compliance documentation are held for all visiting agencies and contractors, liaising with the HR team to follow up where necessary.
• Manage day-to-day incidents and operational issues, ensuring parents are contacted appropriately and relevant staff are informed and involved.
• Oversee and facilitate effective communication with parents via telephone, text, and email, ensuring consistency and professionalism.
• Oversee the monitoring of the school’s enquiry email address, directing communications to relevant members of staff as necessary.
• Work alongside the Data and Exams Manager to support clear, timely communication on examinations and reporting processes.
Cover and Staffing Support
• Support the Deputy Headteacher and Cover Officer with the organisation of cover for absent teaching staff.
• Assist with assigning cover supervisors, internal staff, and supply teachers as required, ensuring minimal disruption to learning.
Commitment to safeguarding
This school is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.