Income Recovery Officer
| Dyddiad hysbysebu: | 09 Chwefror 2026 |
|---|---|
| Cyflog: | £20.0 i £23.0 yr awr |
| Gwybodaeth ychwanegol am y cyflog: | £20 - £23 per hour |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 16 Chwefror 2026 |
| Lleoliad: | Liverpool, Merseyside, L3 9SJ |
| Cwmni: | Hays Specialist Recruitment |
| Math o swydd: | Dros dro |
| Cyfeirnod swydd: | 4768730_1770638011 |
Crynodeb
We're looking to recruit an experienced Income Recovery Officer in Liverpool on behalf of a well-established housing association. This is a full-time, 37 hour per week role, working on a hybrid basis (2 x office days per week), on a rolling temporary contract.
Your new role
- Manage your own caseload of customer rent accounts to maximise income and minimise arrears for the group
- Take early intervention and enforcement action where appropriate to recover outstanding rent
- Complete income and expenditure assessments and vulnerability reviews to agree affordable repayment plans
- Prepared and serve notices and court papers in partnership with Enforcement, Tenancy Sustainment and Neighbourhood Officers
- Work closely with external agencies such as Local Authorities and Benefit teams
What you'll need to succeed
- A strong background in an Income Recovery role within Social Housing, ideally having used the QL system before
- Strong knowledge of welfare benefits and social-housing related legislation
- Experience of completing income, expenditure and vulnerability assessments
- Excellent communication and interpersonal skills, with the ability to navigate sensitive conversations with empathy and clarity
What you'll get in return
- Weekly pay
- Hybrid working
- Option to be paid PAYE or Umbrella
- Immediate starts
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk