Facilities & Support Services Co-ordinator
| Dyddiad hysbysebu: | 09 Chwefror 2026 |
|---|---|
| Cyflog: | £13.74 yr awr |
| Oriau: | Rhan Amser |
| Dyddiad cau: | 22 Chwefror 2026 |
| Lleoliad: | Knightshayes Court, Bolham, Tiverton, EX16 7RQ |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | National Trust |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | IRC171010 |
Crynodeb
Salary: £13.74 per hour
Contract: Permanent
Hours/ working pattern: Part-time, 15 hours per week
What it's like to work here
Over the past four years, the visitor experience at this grand gothic revival house has been transformed by introducing a year-round programme of events, activities and entertainment. The ambitious 40-member team has further plans to grow and develop Knightshayes’ visitor offer and welcome creative customer-focused people to join the team. The property has one of the finest gardens in Devon with a vast plant collection and walled garden which supplies produce to the estate’s Stables Café.
For more information about our property please visit
What you'll be doing
The National Trust is a busy organisation that has a lot going on at all times - you can guarantee that no day is the same, so you’ll have to love variety.
As Facilities & Support Services Co-ordinator you’ll be supporting day to day operations and offer your advice beyond your team. You’ll always champion best practice and will be confident challenging the norm when you think there’s a better way of doing something. You’ll be responsible for supporting the delivery of an efficient, effective, and flexible facilities service, to enable the successful operation of the property.
You’ll support the team to meet its objectives by ensuring high standards are always delivered and maintained whilst following procedures and conservation guidelines. You will be responsible for the administration of the regular building tasks and compliance work, co-ordinating contractors and facilitating access, and making sure the overall presentation of the property is always at its best.
Who we're looking for
Applications from redeployees are assessed against the minimum criteria for the role. In your application, please provide details of how you meet the minimum criteria below:
You should have worked in a customer-facing or operational support role, ideally within a visitor attraction or property management setting.
Understanding safety legislation and being able to carry out risk assessments is essential for maintaining a safe environment.
You’ll need to be confident using Microsoft Office and digital platforms to manage records, communications, and marketing tasks.
You’ll need to be confident using Microsoft Office and digital platforms to manage records, communications, and marketing tasks.
The role involves working closely with colleagues and volunteers, so being a collaborative team player is key.
You must be adaptable and committed to delivering high standards of service across public areas and facilities.
The package
The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
• Substantial pension scheme of up to 10% basic salary
• Free entry to National Trust places for you, a guest and your children (under 18)
• Rental deposit loan scheme
• Season ticket loan
• EV car lease scheme (for roles that meet the salary criteria)
• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
• Flexible working whenever possible
• Employee assistance programme
• Free parking at most Trust places
Contract: Permanent
Hours/ working pattern: Part-time, 15 hours per week
What it's like to work here
Over the past four years, the visitor experience at this grand gothic revival house has been transformed by introducing a year-round programme of events, activities and entertainment. The ambitious 40-member team has further plans to grow and develop Knightshayes’ visitor offer and welcome creative customer-focused people to join the team. The property has one of the finest gardens in Devon with a vast plant collection and walled garden which supplies produce to the estate’s Stables Café.
For more information about our property please visit
What you'll be doing
The National Trust is a busy organisation that has a lot going on at all times - you can guarantee that no day is the same, so you’ll have to love variety.
As Facilities & Support Services Co-ordinator you’ll be supporting day to day operations and offer your advice beyond your team. You’ll always champion best practice and will be confident challenging the norm when you think there’s a better way of doing something. You’ll be responsible for supporting the delivery of an efficient, effective, and flexible facilities service, to enable the successful operation of the property.
You’ll support the team to meet its objectives by ensuring high standards are always delivered and maintained whilst following procedures and conservation guidelines. You will be responsible for the administration of the regular building tasks and compliance work, co-ordinating contractors and facilitating access, and making sure the overall presentation of the property is always at its best.
Who we're looking for
Applications from redeployees are assessed against the minimum criteria for the role. In your application, please provide details of how you meet the minimum criteria below:
You should have worked in a customer-facing or operational support role, ideally within a visitor attraction or property management setting.
Understanding safety legislation and being able to carry out risk assessments is essential for maintaining a safe environment.
You’ll need to be confident using Microsoft Office and digital platforms to manage records, communications, and marketing tasks.
You’ll need to be confident using Microsoft Office and digital platforms to manage records, communications, and marketing tasks.
The role involves working closely with colleagues and volunteers, so being a collaborative team player is key.
You must be adaptable and committed to delivering high standards of service across public areas and facilities.
The package
The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
• Substantial pension scheme of up to 10% basic salary
• Free entry to National Trust places for you, a guest and your children (under 18)
• Rental deposit loan scheme
• Season ticket loan
• EV car lease scheme (for roles that meet the salary criteria)
• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
• Flexible working whenever possible
• Employee assistance programme
• Free parking at most Trust places