Head of Operations and Strategy
| Posting date: | 06 February 2026 |
|---|---|
| Salary: | £76,965.00 to £88,682.00 per year |
| Additional salary information: | £76965.00 - £88682.00 a year |
| Hours: | Full time |
| Closing date: | 01 March 2026 |
| Location: | Tunbridge Wells, TN2 4TA |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | E0008-WKF274 |
Summary
Lead strategic planning, operational oversight, and implementation of comprehensive service strategies integrating digital, financial, workforce, and governance aims. Track progress against objectives and ensure benefits realisation Oversee day-to-day operations of federation services (e.g. Post-Viral, frailty pathways, diabetes, UTC support, enhanced access), monitor KPIs such as referral volumes, waiting times, utilisation, and savings Bid/Tender Process and Contract Management. Lead preparation and submission of bids/tenders for new services, manage full contract lifecycle including negotiation, SLAs with ICB/External partners, performance reporting, renewals, and compliance with CQC/NHS England standards Line manage Clinical Services Managers/Leads/Operations/Admin/pharmacy staff. Support recruitment, training, appraisals, caseloads, and contingency planning for peaks/troughs, personal development and, where appropriate, resolve any disciplinary or capability issues Drive service transitions, digital transformation (EMIS/CoordinateRx/EPR), MDT coordination, and quality improvements Chair operational groups, maintain and monitor operational risk registers (operational/strategic risks), support incident investigations, and present Board-level reports on performance/risks/mitigations.