IT Services Infrastructure Engineer
| Dyddiad hysbysebu: | 05 Chwefror 2026 |
|---|---|
| Cyflog: | Heb ei nodi |
| Gwybodaeth ychwanegol am y cyflog: | £30,471 - £32,242 |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 22 Chwefror 2026 |
| Lleoliad: | Exeter, Devon, EX4 4JS |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | eTeach UK Limited |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 1533168 |
Crynodeb
Are you an IT professional who takes pride in keeping systems running smoothly and securely – and gets a buzz from making them better? Do you enjoy cracking complex problems, automating the routine, and supporting colleagues with clear, friendly communication? If that sounds like you, join our IT Services Infrastructure Team to boost reliability today while helping us modernise our platforms for tomorrow.What You’ll Do
You’ll contribute to the day‑to‑day operations and improvement of our IT infrastructure. In this varied, hands‑on role, you will:• Maintain and enhance core infrastructure—including servers, networks, firewalls, telephony, backups, and cloud services—to keep our environment stable, secure, and high‑performing.• Troubleshoot and resolve escalated support issues with professionalism, curiosity, and a methodical approach to root‑cause analysis.• Work closely with colleagues across IT Services and the wider College to deliver effective, user‑centred technical solutions.• Contribute to modernisation efforts, such as improving processes, introducing automation, and supporting the evolution of our platforms.• Document systems and procedures clearly, ensuring knowledge is shared and improvements can build over time.• Champion continuous improvement, helping us strengthen reliability, reduce manual effort, and enhance user experience.What We’re Looking For
We’re looking for someone who brings both solid technical capability and a collaborative, improvement-minded approach. You’ll ideally have:• Strong experience in IT infrastructure support and administration, with solid troubleshooting skills and a desire to understand how things work beneath the surface.• A proactive, can-do mindset, especially when solving complex technical problems or improving the way we deliver services.• A customer-focused, communication-driven approach, with the ability to support colleagues in a clear, friendly, and confident manner.• An interest in innovation and modernisation—whether that’s automation, smarter ways of working, or helping shape more resilient and future-ready systems.• A commitment to best practices, including documentation, security, process improvement, and service delivery standards.• A genuine desire to contribute to a positive, values-driven college community, where Ambition, Collaboration and Energy are part of how we work every day.Why Join Us?
You’ll join a forward-thinking college that values innovation, collaboration, and professional growth. We offer ongoing training, opportunities to expand your skill set, and the chance to make a real impact in a supportive and friendly environment.Ambition, Collaboration, Energy. These are our values. Benefits
We’ll give you incredibly generous holidays and a superb pension scheme. You’ll also get a package of amazing benefits, including free counselling and discounted supermarket shopping, spa treatments, electric cars and paddle-boarding. Read more on our careers page.· If you’re reading this on our website, click the apply button below.
· If you’re reading this elsewhere, visit our vacancies page to apply.
The closing date is 22nd February at midnight.
Interviews will be held on 3rd March.
No CVs or agencies please.
Everyone’s welcome to apply for a role here, regardless of personal characteristics, including race, age, gender, religion, ability, disability, or sexuality.
We’re totally committed to the safeguarding and welfare of all our students, and we expect you to be too. We follow safer recruitment statutory guidance (Keeping Children Safe in Education). If you’re successful, you’ll be required to complete thorough pre-employment checks, including an enhanced DBS check and satisfactory references. All posts at Exeter College are exempt from the Rehabilitation of Offenders Act (ROA) 1974. The amendments to the ROA 1974 (Exceptions Order 1975, (amended 2013 and 2020)) mean that when applying for certain jobs and activities, certain spent convictions and cautions are ‘protected’, so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. The MOJ’s guidance on the Rehabilitation of Offenders Act 1974 and the Exceptions Order 1975, provides information about which convictions must be declared during job applications, related exceptions and further information.
You’ll contribute to the day‑to‑day operations and improvement of our IT infrastructure. In this varied, hands‑on role, you will:• Maintain and enhance core infrastructure—including servers, networks, firewalls, telephony, backups, and cloud services—to keep our environment stable, secure, and high‑performing.• Troubleshoot and resolve escalated support issues with professionalism, curiosity, and a methodical approach to root‑cause analysis.• Work closely with colleagues across IT Services and the wider College to deliver effective, user‑centred technical solutions.• Contribute to modernisation efforts, such as improving processes, introducing automation, and supporting the evolution of our platforms.• Document systems and procedures clearly, ensuring knowledge is shared and improvements can build over time.• Champion continuous improvement, helping us strengthen reliability, reduce manual effort, and enhance user experience.What We’re Looking For
We’re looking for someone who brings both solid technical capability and a collaborative, improvement-minded approach. You’ll ideally have:• Strong experience in IT infrastructure support and administration, with solid troubleshooting skills and a desire to understand how things work beneath the surface.• A proactive, can-do mindset, especially when solving complex technical problems or improving the way we deliver services.• A customer-focused, communication-driven approach, with the ability to support colleagues in a clear, friendly, and confident manner.• An interest in innovation and modernisation—whether that’s automation, smarter ways of working, or helping shape more resilient and future-ready systems.• A commitment to best practices, including documentation, security, process improvement, and service delivery standards.• A genuine desire to contribute to a positive, values-driven college community, where Ambition, Collaboration and Energy are part of how we work every day.Why Join Us?
You’ll join a forward-thinking college that values innovation, collaboration, and professional growth. We offer ongoing training, opportunities to expand your skill set, and the chance to make a real impact in a supportive and friendly environment.Ambition, Collaboration, Energy. These are our values. Benefits
We’ll give you incredibly generous holidays and a superb pension scheme. You’ll also get a package of amazing benefits, including free counselling and discounted supermarket shopping, spa treatments, electric cars and paddle-boarding. Read more on our careers page.· If you’re reading this on our website, click the apply button below.
· If you’re reading this elsewhere, visit our vacancies page to apply.
The closing date is 22nd February at midnight.
Interviews will be held on 3rd March.
No CVs or agencies please.
Everyone’s welcome to apply for a role here, regardless of personal characteristics, including race, age, gender, religion, ability, disability, or sexuality.
We’re totally committed to the safeguarding and welfare of all our students, and we expect you to be too. We follow safer recruitment statutory guidance (Keeping Children Safe in Education). If you’re successful, you’ll be required to complete thorough pre-employment checks, including an enhanced DBS check and satisfactory references. All posts at Exeter College are exempt from the Rehabilitation of Offenders Act (ROA) 1974. The amendments to the ROA 1974 (Exceptions Order 1975, (amended 2013 and 2020)) mean that when applying for certain jobs and activities, certain spent convictions and cautions are ‘protected’, so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. The MOJ’s guidance on the Rehabilitation of Offenders Act 1974 and the Exceptions Order 1975, provides information about which convictions must be declared during job applications, related exceptions and further information.