Customer Service Advisor
| Posting date: | 05 February 2026 |
|---|---|
| Salary: | £25,012 per year |
| Hours: | Full time |
| Closing date: | 07 March 2026 |
| Location: | B1 3RJ |
| Remote working: | On-site only |
| Company: | Britannic Warehouse |
| Job type: | Permanent |
| Job reference: |
Summary
Customer Service Advisor – Iconic Family Business
Location: Near Birmingham City Centre | Salary: £25,000 (Paid Weekly)
Hours: Mon–Thurs (09:30–17:30), Fri (09:30–17:00) | Contract: 3 Months to Permanent
Join a 50-Year Legacy
Step away from corporate call centres and into a business that treats you like family. We are one of the UK's top furniture retailers, and we’re looking for a motivated individual to join our energetic team in a modern, air-conditioned office near the heart of Birmingham.
The Role
This is a fast-paced, varied position where no two days are the same. You will be the heartbeat of our operations, managing the journey of our beautiful furniture from order to delivery.
• Customer Support: Handling inbound enquiries with a friendly, professional manner (strictly no cold calling).
• Order Management: Processing payments, booking couriers, and creating delivery labels.
• Coordination: Liaising with suppliers and third-party partners to ensure seamless service.
• Showroom Support: Greeting customers and assisting with general admin to keep our dynamic office running smoothly.
What We’re Looking For
We hire for attitude and personality over a long CV. We provide full training, but you should bring:
• A confident, professional telephone manner.
• Strong IT skills (Microsoft Word and Excel).
• The ability to multi-task and stay organised in a busy environment.
• A proactive mindset—someone who uses their intuition but isn't afraid to ask for help.
Why Apply?
• Stability: Weekly pay and a clear path to a permanent contract.
• Work-Life Balance: Finish early every Friday with no weekend work required.
• Environment: Work in a contemporary, spacious, and air-conditioned office within our showroom.
• Growth: We are a growing business that loves to see our staff evolve and succeed.
Ready to make the role your own? Apply today to join our team!
Location: Near Birmingham City Centre | Salary: £25,000 (Paid Weekly)
Hours: Mon–Thurs (09:30–17:30), Fri (09:30–17:00) | Contract: 3 Months to Permanent
Join a 50-Year Legacy
Step away from corporate call centres and into a business that treats you like family. We are one of the UK's top furniture retailers, and we’re looking for a motivated individual to join our energetic team in a modern, air-conditioned office near the heart of Birmingham.
The Role
This is a fast-paced, varied position where no two days are the same. You will be the heartbeat of our operations, managing the journey of our beautiful furniture from order to delivery.
• Customer Support: Handling inbound enquiries with a friendly, professional manner (strictly no cold calling).
• Order Management: Processing payments, booking couriers, and creating delivery labels.
• Coordination: Liaising with suppliers and third-party partners to ensure seamless service.
• Showroom Support: Greeting customers and assisting with general admin to keep our dynamic office running smoothly.
What We’re Looking For
We hire for attitude and personality over a long CV. We provide full training, but you should bring:
• A confident, professional telephone manner.
• Strong IT skills (Microsoft Word and Excel).
• The ability to multi-task and stay organised in a busy environment.
• A proactive mindset—someone who uses their intuition but isn't afraid to ask for help.
Why Apply?
• Stability: Weekly pay and a clear path to a permanent contract.
• Work-Life Balance: Finish early every Friday with no weekend work required.
• Environment: Work in a contemporary, spacious, and air-conditioned office within our showroom.
• Growth: We are a growing business that loves to see our staff evolve and succeed.
Ready to make the role your own? Apply today to join our team!