Maternity Support Worker

Dyddiad hysbysebu:	04 Chwefror 2026
Cyflog:	£24,937.00 i £26,598.00 bob blwyddyn
Gwybodaeth ychwanegol am y cyflog:	£24937.00 - £26598.00 a year
Oriau:	Llawn Amser
Dyddiad cau:	18 Chwefror 2026
Lleoliad:	Lancaster, LA1 4RP
Cwmni:	NHS Jobs
Math o swydd:	Parhaol
Cyfeirnod swydd:	C9331-26-0027

Crynodeb

MAIN DUTIES Create effective and supportive relationships with women and their families to enhance theprovision of personalised and safe woman-centred care: Proactively engages with patients and others in order to build and maintain positiverelationships. Ensures all women and babies requirements are met with respect, privacy,dignity, sensitivity, empathy and recognising diversity at all times. Provide good quality personalised care in accordance with agreed local and national standards. Support the adaptation to parenthood. Understands and gains valid consent prior to action or providing care. Has the knowledge todocument this promptly and clearly.Understands the MSWs scope of practice and works within limits of own competence andauthority: Recognises changes in either mother or babys condition and understands to report anyconcerns including those expressed by the women (or their families) to the midwife. Ensuresown clinical practice is always safe and appropriate. Assists in the implementation of direct clinical care performing a range of relevant clinical skills. Act within the limits of your competence and authority and adhere to local protocols andprocedures. Develop your own knowledge and practice, which includes reflecting on your practice, andtaking opportunities to improve your practice and apply learning in the workplace. Make use of supervision. Participate in regular supervision in line with local guidelines in orderto continually improve your performance and gain support.Contribute positively to a culture of team working, maintaining effective working relationshipsto maximise quality of care: Demonstrates an understanding of and uses care plans during shift identifying and reportingwomens needs not included in the individualised care plan to the midwife in charge. Communicate and work as an effective team member of the clinical team in order to achievedesired outcomes that promote the well-being of mothers and babies.Notice and respond appropriately to the changing needs of the woman and her family: Have awareness of safeguarding issues and report any concerns to the midwife in chargeimmediately. Provide women and their families with relevant information to support their individual needs.Job Title:Job Evaluation Reference Number: Demonstrates compassion by recognising the responding to individual needs in a warm,thoughtful, sensitive and helpful way. Is able to maintain professionalism when dealing with patients or relatives.Promote a culture of health and well-being through providing information, advice and supportto enable healthy lifestyle choices for all, whilst understanding the causes of ill-health relatedto women of childbearing age and their families: Understands the importance of providing smoking cessation intervention training andsignposting patients appropriately. Understands the importance of both the physical and mental well-being of the woman and herfamily. Knows how to refer woman to appropriate interventions. Competent in advising women and their families about Safe Sleeping. Ensure personal fitness for work presenting a positive image of self and the organisation.Maintain professional conduct including appearance.Actively engage with public health initiatives: Competent in carbon monoxide testing and urinalysis Competent to support women in their chosen method of feeding giving clear and consistentinformation on infant feeding to parents to be. Provide and monitor care safely and effectively: Take responsibility for the self-development of skills and competencies through participationin training and development activities maintaining up-to-date technical and professionalknowledge relevant to the post. Can manage and prioritise own workload as appropriate. Is competent to perform maternal observations and other aspects of clinical care Recognise and respond appropriately to urgent and emergency situations ensuring the patientreceives appropriate care and notifying the midwife in charge as soon as possible.Communication Communicate clearly and accurately using a range of written, verbal and non-verbal methods,maintaining confidentiality and upholding the principles of data protection at all times: Recognises the importance of documenting all care appropriately and contemporaneously. Is able to communicate effectively with staff, colleagues, patients and their families with sympathyand sensitivity where appropriate.Training & Development Participate in the teaching, training and mentoring of staff within the scope of the MSW role andresponsibilities and in collaboration with the multi-disciplinary team: Act as an effective role model for new members of staff and provide support to the training ofnew members of staff. Undertake coaching or mentoring with new staff to support them. Work within organisationalpolicies and procedures to ensure maintenance of safe working practices for women, theirfamilies and colleagues.Job Title:Job Evaluation Reference Number: Support Trust values by ensuring that effective channels are used to canvas the views andconcerns of all patients and their families.ROFESSIONAL RESPONSIBILITIES Act within the limits of your competence and authority and adhere to local protocols andprocedures Ensure personal fitness for work presenting a positive image of self and the organisation.Maintain professional conduct including appearance at all times.Job Title:Job Evaluation Reference Number:GENERAL REQUIREMENTSA. Quality All colleagues are required to ensure that:a. the patient and customer are always put first.b. in all issues, the patient/customer requirements are met, and all staff contribute fully toachieving the Trusts corporate goals and objectives.c. all staff hold themselves personally responsible for the quality of their work andtherefore seek to attain the highest standards achievable within their knowledge, skillsand resources available to them in furtherance of the Trusts Vision and in embeddingthe organisations Values.B. Confidentiality All colleagues are responsible for ensuring the confidentiality of anyinformation relating to patients and for complying with all the requirements of the DataProtection Act whilst carrying out the duties of the post. Any breaches in confidentiality will bedealt with by the Trusts Disciplinary Procedure and may result in dismissal.C. Data Protection / Freedom of Information Acts All colleagues are expected to carry outany requirements within the duties applicable to the Data Protection Act 1998 and the Freedomof Information Act 2000.D. Health and Safety - All colleagues are responsible for ensuring that they carry out the dutiesof their post in accordance with all appropriate Health and Safety legislation (Health & SafetyAt Work Act 1974), guidance and procedures and they do not, by any act or omission on theirpart, create a threat to the Health and Safety of any other person.E. Equality & Diversity All colleagues are to support the Trusts vision of promoting a positiveapproach to diversity and equality of opportunity, to eliminate discrimination and disadvantagein service delivery and employment, and to manage, support or comply through theimplementation of the Trusts Equality and Diversity Strategies and Policies.F. Sexual Safety at Work - The Trust has signed the NHS Sexual Safety Charter aimed to ensurea systematic, zero-tolerance approach to sexual misconduct and violence in the NHS. Bysigning this charter, the Trust commits to taking and enforcing a zero-tolerance approach toany unwanted, inappropriate and/or harmful sexual behaviours within the workplace. Allcolleagues must understand their own responsibilities in relation to standards of behaviour.G. Working Time Directive - All colleagues are required to comply with the regulations governingworking time and to any locally agreed associated arrangements.H. Harassment & Bullying - The Trust condemns all forms of harassment and bullying and isactively seeking to promote a workplace where employees are treated with dignity, respect andwithout bias.I. External Interests - All colleagues are responsible for ensuring that any external interest theyhave does not conflict with the duties of their posts and they must disclose the external interestif this is likely to occur, or if they are in any doubt about a possible conflict of interest.J. Mandatory Training All colleagues have a statutory obligation to attend mandatory training.It is the responsibility of each member of staff to ensure that they comply with this legalrequirement.K. Flexibility - This job description is intended to act as a flexible guide to the duties of the postand therefore will require revision in consultation with the post holder to reflect the changingrequirements of the post, to enable the Trust to achieve its corporate goals and objectives.Job Title:Job Evaluation Reference Number:L. Smoke-free Policy - In line with the Department of Health guidelines, the Trust operates astrict smoke-free policy.M. Safeguarding - The Trust is committed to safeguarding and promoting the welfare of children,young people and vulnerable adults and expect all staff and volunteers to share its commitment.N. Infection Control - The Trust is committed to protecting the health of all staff, patients andvisitors. As such all staff are personally responsible for compliance with all relevant infectionprevention and control policies. Failure to comply with such policies and associated proceduresis likely to lead to disciplinary action and may result in dismissal.