Office, Cleaning, Decluttering & Hoarding Support Officer
| Dyddiad hysbysebu: | 04 Chwefror 2026 |
|---|---|
| Cyflog: | £15 yr awr |
| Oriau: | Rhan Amser |
| Dyddiad cau: | 06 Mawrth 2026 |
| Lleoliad: | London |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | Eva's Helping Hands |
| Math o swydd: | Cytundeb |
| Cyfeirnod swydd: |
Crynodeb
About the Role
We are a growing cleaning and decluttering support business working with a wide range of clients, including vulnerable adults, people experiencing self-neglect, and individuals with hoarding disorder.
We are looking for a reliable team member to support both our office coordination and on-site cleaning/decluttering services. This role requires compassion, professionalism, and confidence working in sensitive home environments.
This is a hybrid role, combining admin, team coordination, and fieldwork — especially where a female presence is required for client comfort and safeguarding.
Key Responsibilities
Office & Coordination Duties:
Organising jobs and creating team rotas (who attends each job)
Recording completed jobs using Excel
Managing and responding to emails and telephone enquiries
Emailing referrers and clients once jobs are completed
General admin tasks as required
Representing the business in multidisciplinary meetings and forums
Community / Field Duties:
Attending quotation visits across London
Providing cleaning and decluttering support in client homes
Supporting individuals living with hoarding disorder and self-neglect
Working sensitively with vulnerable adults and complex situations
Acting as a calm, professional and reassuring presence
Assisting with transporting equipment if you are a driver
Essential Requirements
✅ Female applicant
✅ Strong spoken and written English
✅ Confident organising rotas and working independently
✅ Comfortable working in homes affected by hoarding and neglect
✅ Willing to do both office-based work and fieldwork
✅ Valid DBS check or willingness to obtain one
Desirable (Not Essential)
Driving licence and access to a vehicle
Experience in cleaning, decluttering, care, housing, social care, or support roles
Experience working with vulnerable adults or hoarding environments
What We Offer
Flexible, part-time hours
Supportive small-team environment
Varied role (not just desk-based)
Opportunity to grow with the business
We are a growing cleaning and decluttering support business working with a wide range of clients, including vulnerable adults, people experiencing self-neglect, and individuals with hoarding disorder.
We are looking for a reliable team member to support both our office coordination and on-site cleaning/decluttering services. This role requires compassion, professionalism, and confidence working in sensitive home environments.
This is a hybrid role, combining admin, team coordination, and fieldwork — especially where a female presence is required for client comfort and safeguarding.
Key Responsibilities
Office & Coordination Duties:
Organising jobs and creating team rotas (who attends each job)
Recording completed jobs using Excel
Managing and responding to emails and telephone enquiries
Emailing referrers and clients once jobs are completed
General admin tasks as required
Representing the business in multidisciplinary meetings and forums
Community / Field Duties:
Attending quotation visits across London
Providing cleaning and decluttering support in client homes
Supporting individuals living with hoarding disorder and self-neglect
Working sensitively with vulnerable adults and complex situations
Acting as a calm, professional and reassuring presence
Assisting with transporting equipment if you are a driver
Essential Requirements
✅ Female applicant
✅ Strong spoken and written English
✅ Confident organising rotas and working independently
✅ Comfortable working in homes affected by hoarding and neglect
✅ Willing to do both office-based work and fieldwork
✅ Valid DBS check or willingness to obtain one
Desirable (Not Essential)
Driving licence and access to a vehicle
Experience in cleaning, decluttering, care, housing, social care, or support roles
Experience working with vulnerable adults or hoarding environments
What We Offer
Flexible, part-time hours
Supportive small-team environment
Varied role (not just desk-based)
Opportunity to grow with the business