Outpatient Receptionist | Imperial College Healthcare NHS Trust
| Posting date: | 03 February 2026 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £30,074 pa inclusive |
| Hours: | Full time |
| Closing date: | 05 March 2026 |
| Location: | London, NW1 5QH |
| Company: | IMPERIAL COLLEGE HEALTHCARE NHS TRUST |
| Job type: | Permanent |
| Job reference: | 7760445/290-SCCS-2153 |
Summary
An exciting opportunity has arisen to join the Main Outpatients Department as a Receptionist within the Women’s and Children’s Clinical Centre Directorate.
You will be the first point of contact for patients and visitors attending various outpatient clinics, providing a warm, professional, and efficient reception service.
Working closely with clinicians, nurses, and administrative colleagues, you will play a key role in managing patient queries and supporting appointment coordination. The role requires excellent organisational skills and a proactive, flexible approach to work.
The post holder will report to the Admin Supervisor and is expected to uphold the Trust’s values in every interaction.
• Effective delivery of reception duties.
• Input and maintenance of accurate patient information on Trust information systems.
• Provision of excellent customer service to members of the public and staff who visit or contact the Hospital
• Contribution to positive patient experiences.
• Booking of appointments.
At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.
Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You’ll get an experience like no other and will fast forward your career.
Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.
We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share.
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.
For both overviews please view the Job Description attachment with the job advert.
This advert closes on Tuesday 10 Feb 2026