Receptionist/Administrator
| Dyddiad hysbysebu: | 03 Chwefror 2026 |
|---|---|
| Cyflog: | Heb ei nodi |
| Gwybodaeth ychwanegol am y cyflog: | Negotiable |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 13 Chwefror 2026 |
| Lleoliad: | Welshpool, SY21 0RT |
| Cwmni: | NHS Jobs |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | A4665-26-0000 |
Crynodeb
Receptionist: Dealing with all patient enquiries into the practice in an effective and professional manner, correctly signposting to the most appropriate source of care, including at the reception hatch and on the telephone. Adhering to any reception workflows/protocols Effectively dealing with all other enquiries into the practice, following practice protocols Supporting the induction, training and development of new team members Answering practice phones promptly with standard greeting and dealing with patient queries and appointment booking Registering permanent and temporary patients, including any associated new patient tasks (new patient health check invitation, contacting old practice and arranging review with practice pharmacist) Conducting chronic disease monitoring invitations on a monthly basis Booking appropriate appointments for patients Use of practice digital tools, such as Accurx, iPlato & Docman Sending clinical correspondence to patients and hospitals as requested using Accurx Dealing with reception & administrator emails Updating any patients change of address or contact details and actioning any out of area patients Taking payments from patients for any private work conducted at the practice and ensuring details of the paid invoice is passed to admin/Practice Manager Complete any patient coding results (such as Breast Screening, flu etc) Franking outgoing post and ensuring there is sufficient credit added to the machine Ensuring entries are coded onto the patients medical record as needed Tidying new patient paper medical records Sending signed xray requests Logging chemist scripts sent to pharmacies on the clinical system Administrator Typing letters, reports and associated documentation as required Liaising with external agencies such as hospitals and community services, ensuring referrals are processed efficiently Administration tasks as required Scanning of patient related documentation and attaching scanned documents to patients healthcare records Input data into the patients healthcare records as necessary Process referrals Process requests for information i.e. SAR, insurance / solicitors letters and DVLA forms Read code data on the practice clinical system Maintain a clean, tidy, effective working area at all times, including leaving your desk tidy at the end of the day with no documents left out or on printers Support all clinical staff with general administrative tasks as requested Manage all queries (including administrative queries) as necessary in an efficient manner Act as a focal point for the practice managing requests from external organisations such as the local Police, solicitors, DVLA and other agencies Record minutes of meetings such as MDT and Significant Event Meetings and ensuring any follow up actions are completed Processing patient deductions and amendments and preparing the weekly PMR bags for collection