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Relief Retail Security Officer

Job details
Posting date: 03 February 2026
Hours: Full time
Closing date: 03 March 2026
Location: TS1 1RP
Company: Mitie
Job type: Permanent
Job reference: 90003

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Summary

Vacancy Reference Number: 90003

Region: R3

Job title: Permanent full-time position for a regional Relief officer covering Middlesbrough, Washington Darlington, Durham, Stockton, Sunderland, Newcastle when required, shifts will consist of some 23:00 finishes so driver preferred as own travel to and from site expected.

Location: regional relief

Pay rate: £12.60

Hours: ability to work up to 45 Hours per week

Job Overview:

Mitie is looking for a Retail security officer who can deliver exceptional customer service whilst creating a safe shopping environment, free from the fear of crime for customers and colleagues.

It is preferable that you hold a current SIA licence or SIA Certificates (but in some circumstances training for a licence can be provided)



Vetting

It is vital that you have a full 5-year checkable employment/education history, failure to do so could mean your offer will be withdrawn or your employment terminated.



Main duties:

-To deliver industry leading customer service

-To deter violence and public order offences

-To conduct patrols of the store

-Utilising CCTV systems to support the reduction of crime and stock loss

-Liaise with the store management teams

-Liaise with the Police and crime partnerships where required to foster a great working relationship to support the reduction of crime in store

-To wear Body Worn CCTV to support in the reduction of crime and increase colleague and customer safety



Benefits to working with Mitie include:

-Contracted hours

-Annual leave entitlement

-Pension and Life insurance schemes

-Free uniform supplied

-SIA Re-licencing programme

-Comprehensive induction and training programme

-Access to Mitie's outstanding employee benefits including financial services, retail discounts, reward schemes and online GP services.

-Apprenticeship schemes

-Progression and development opportunities

-All breaks are paid





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