Commercial Manager (Economic Development and Stakeholder Relations)
| Dyddiad hysbysebu: | 03 Chwefror 2026 |
|---|---|
| Cyflog: | £57,515 bob blwyddyn |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 15 Chwefror 2026 |
| Lleoliad: | Southampton |
| Cwmni: | Government Recruitment Service |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 446124/1 |
Crynodeb
Have you managed key strategic relationships with major industry partners or customers, ensuring proactive engagement and continuity of service in a complex, multi‑agency environment?
Do you excel at driving economic development initiatives, representing organisations at national and international forums, and shaping communications to strengthen brand presence and industry impact?
If so, we’d love to hear from you!
The Maritime and Coastguard Agency (MCA) implements the government’s maritime safety policy in the United Kingdom and works to prevent the loss of life and occurrence of pollution on the coast and at sea.
Safer lives. Safer Ships. Cleaner Seas.
Our vision is to be a world-leading organisation, accelerating the transition to sustainable shipping with non-negotiable safety standards. We put our people, our customers and our planet at the heart of everything we do.
Joining our department comes with many benefits, including:
- Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here
- 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays a privilege day for the King’s birthday
- Flexible working options where we encourage a great work-life balance.
Read more in the Benefits section below!
Find out more about what it's like working at MCA.
Join the Maritime and Coastguard Agency in shaping the future of a world leading maritime nation. As Commercial Manager within UK Customer Maritime Services (UKCMS), you’ll champion the UK Maritime Offer, lead high value industry relationships, and promote the UK as a competitive, innovative flag state. Working with government and industry partners, you’ll drive growth, investment and international engagement. This pivotal role ensures UKCMS delivers a strategic, customer focused service that strengthens the long-term success and global influence of the UK maritime sector.
Your responsibilities will include, but aren’t limited to:
Service Leadership: Support the UK Shipping Concierge service, ensuring it operates as a strategic gateway for maritime businesses engaging with the UK Government. Promote the UK Maritime Offer, support inward investment, and facilitate access to cross-government expertise.Key Account Management: Manage the Key Account Management (KAM) function, ensuring strategic, high-quality relationships with key UK Flag customers, shipowners, operators, and maritime service providers. Ensure continuity of service and proactive engagement aligned with the UKCMS customer strategy.Economic Development: Drive initiatives that support the growth of the UK maritime sector, including promotion of the UK Flag, Tonnage Tax regime, and wider UK maritime incentives. Collaborate with DfT, DBT, HMRC, Home Office and the National Shipbuilding Office to align efforts to build compelling propositions.Stakeholder Representation: Represent the MCA and UKCMS at national and international forums, including trade missions, shipping events, and industry roundtables. Promote the UK as a global maritime hub and gather market intelligence to inform policy and service design.Strategic Stakeholder Engagement: Provide strategic leadership on stakeholder engagement, ensuring coherent and consistent messaging across UKCMS brands. Manage relationships with trade associations, international partners, and other government departments.Communications and Promotion: Support the development and delivery of communications and engagement strategies, including digital presence, social media, and promotional campaigns to raise awareness of the UK’s maritime offer and support customer acquisition and retention.Ministerial and Senior Official Support: Support ministerial and senior official engagement through the preparation of briefings, submissions, and responses to parliamentary and stakeholder enquiries related to UK shipping, economic development, and investment promotion.Stakeholder Engagement Management: Ensure all stakeholder and key account engagement activities are accurately recorded within the UKCMS records management system(s)Great line management is important to us as an organisation, and we will equip and support line managers to develop the skills they need. We aim to empower line managers to create teams where people can flourish and deliver excellent outcomes for the public.
For further information on the role, please read the role profile. Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process.
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