Carer Support Adviser
| Dyddiad hysbysebu: | 03 Chwefror 2026 |
|---|---|
| Cyflog: | £25,850 i £29,411 bob blwyddyn |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 05 Mawrth 2026 |
| Lleoliad: | Croydon, London |
| Gweithio o bell: | Hybrid - gweithio o bell hyd at 3 ddiwrnod yr wythnos |
| Cwmni: | Carers First |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | CF/CSA/Croydon/Feb2026 |
Crynodeb
Carers First is a charity that works directly with, and for, unpaid carers—providing personalised information, advice and tailored support that helps carers live their lives to the fullest.
We are an ambitious, values‑driven organisation with a dedicated team committed to creating meaningful change. As we continue to scale our impact, we are looking for an exceptional leader to help shape the future of our services in Croydon.
About this role
This is a rewarding frontline role supporting unpaid carers across Croydon, helping them access the information, advice and practical support they need to maintain their wellbeing and continue in their caring role.
As a Carer Support Adviser, you’ll work directly with carers to understand their needs, carry out statutory assessments, and co‑produce personalised support plans that genuinely make a difference. You’ll also help raise the profile of carers locally and strengthen support through partnership working.
In this role, you will:
• Work one‑to‑one with carers to explore their needs and build personalised, strengths‑based support plans.
• Complete statutory carer assessments under the Care Act 2014.
• Provide advice, emotional support and practical guidance across a range of settings.
• Facilitate group activities that build confidence, connection and peer support.
• Help carers access local services, grants and wellbeing opportunities.
• Work with partners and community organisations to improve support across Croydon
This is a fantastic opportunity for someone who wants to make a real impact, support people at pivotal moments in their lives and be part of a team that truly puts carers first.
About you
You are someone who thrives on helping others, building relationships and making a tangible difference.
You bring:
• Experience supporting adults in health, social care, community or similar settings (or transferable experience through volunteering or personal caring roles).
• Strong communication skills, with the ability to listen, empathise and record information sensitively.
• Confidence in using digital systems and managing casework.
• An understanding of carers’ needs and the challenges they face.
• Awareness of safeguarding and a commitment to safe, inclusive and person‑centred practice.
• A collaborative, flexible and positive approach to teamwork and problem‑solving Most importantly, you’re passionate about ensuring carers feel seen, supported and valued.
Carers First Can Offer You
We offer a supportive, vibrant and inclusive workplace where your development and wellbeing genuinely matter.
Our benefits include:
• 26 days annual leave (increasing with service)
• Paid carers leave
• Staff discount scheme
• Employee assistance programme
• Benenden Healthcare
• High‑quality training and development to help you grow in your role and career
How to apply
Click Apply Now to begin your application and help us continue making a meaningful difference to carers’ lives. Appointments are subject to an acceptable Disclosure and Barring Service check.
Interview Process
With a closing date of 11 February, 2026, all successfully shortlisted candidates will be invited to interview on 18 February 2026.
Carers First is an Equal Opportunities Employer
Positive Collaborative Ambitious
We are an ambitious, values‑driven organisation with a dedicated team committed to creating meaningful change. As we continue to scale our impact, we are looking for an exceptional leader to help shape the future of our services in Croydon.
About this role
This is a rewarding frontline role supporting unpaid carers across Croydon, helping them access the information, advice and practical support they need to maintain their wellbeing and continue in their caring role.
As a Carer Support Adviser, you’ll work directly with carers to understand their needs, carry out statutory assessments, and co‑produce personalised support plans that genuinely make a difference. You’ll also help raise the profile of carers locally and strengthen support through partnership working.
In this role, you will:
• Work one‑to‑one with carers to explore their needs and build personalised, strengths‑based support plans.
• Complete statutory carer assessments under the Care Act 2014.
• Provide advice, emotional support and practical guidance across a range of settings.
• Facilitate group activities that build confidence, connection and peer support.
• Help carers access local services, grants and wellbeing opportunities.
• Work with partners and community organisations to improve support across Croydon
This is a fantastic opportunity for someone who wants to make a real impact, support people at pivotal moments in their lives and be part of a team that truly puts carers first.
About you
You are someone who thrives on helping others, building relationships and making a tangible difference.
You bring:
• Experience supporting adults in health, social care, community or similar settings (or transferable experience through volunteering or personal caring roles).
• Strong communication skills, with the ability to listen, empathise and record information sensitively.
• Confidence in using digital systems and managing casework.
• An understanding of carers’ needs and the challenges they face.
• Awareness of safeguarding and a commitment to safe, inclusive and person‑centred practice.
• A collaborative, flexible and positive approach to teamwork and problem‑solving Most importantly, you’re passionate about ensuring carers feel seen, supported and valued.
Carers First Can Offer You
We offer a supportive, vibrant and inclusive workplace where your development and wellbeing genuinely matter.
Our benefits include:
• 26 days annual leave (increasing with service)
• Paid carers leave
• Staff discount scheme
• Employee assistance programme
• Benenden Healthcare
• High‑quality training and development to help you grow in your role and career
How to apply
Click Apply Now to begin your application and help us continue making a meaningful difference to carers’ lives. Appointments are subject to an acceptable Disclosure and Barring Service check.
Interview Process
With a closing date of 11 February, 2026, all successfully shortlisted candidates will be invited to interview on 18 February 2026.
Carers First is an Equal Opportunities Employer
Positive Collaborative Ambitious
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