Supporter Experience Officer
| Dyddiad hysbysebu: | 02 Chwefror 2026 |
|---|---|
| Cyflog: | Heb ei nodi |
| Gwybodaeth ychwanegol am y cyflog: | £27,532 per annum (Term-time only contract — pro rata for part-time, based on 42 hours) £27,507 per annum (Full-year contract — pro rata for part-time, based on 36.5 hours) |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 16 Chwefror 2026 |
| Lleoliad: | GU34 4GL |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | Treloar School and College |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 296892JCP |
Crynodeb
Supporter Experience Officer
30 - 37 hours per week
Full year or Term-time contract considered
Treloar’s is a charity that provides outstanding education, therapy and care to physically disabled young people, and empowers them to live more independent and fulfilling lives. Our work is only possible thanks to the incredible generosity and loyalty of our supporters – and that’s where you come in.
We’re looking for a super organised Supporter Experience Officer to help deliver exceptional experiences for our supporters. You’ll have a passion for data and play an important role in ensuring the information we hold about our supporters is accurate and meaningful, enabling us to communicate in a personal and inspiring way.
Working closely with the wider fundraising team, you’ll help develop creative and engaging supporter journeys and develop lasting relationships with the people who make our work possible. Whether you are looking to progress in a charity role, or taking your first steps into the charity sector – please get in touch or apply today!
What you’ll do:
Manage supporter data for mailings, e-newsletters, and campaign messages
Deliver personalised thank you messages and supporter communications, letting your creativity shine through
Monitor patterns in our data and help engage lapsed supporters
Develop supporter journeys using our CRM (Raiser’s Edge – full training will be provided)
Help ensure every supporter feels valued and connected to Treloar’s mission
Contribute to events and fundraising campaigns, occasionally outside office hours
Salary:
£27,532 per annum (Term-time only contract — pro rata for part-time, based on 42 hours)
£27,507 per annum (Full-year contract — pro rata for part-time, based on 36.5 hours)
We’re looking for someone who has:
Experience of managing information using databases (CRM experience ideal)
Excellent literacy and numeracy skills
A good understanding of using Microsoft Office Suite
Strong attention to detail and a passion for using data
The ability to plan, prioritise, and manage a varied workload
A friendly, collaborative, and proactive approach
A genuine passion for Treloar’s mission and values
Why join us?
At Treloar’s, you’ll be part of a passionate team making a real difference in young people’s lives. You’ll enjoy:
A supportive and inclusive working environment
The chance to be part of a purpose-driven organisation with a real sense of community
Excellent training & development opportunities
Life insurance & Critical Illness Cover
Group Personal Pension & Occupational Health schemes
Health Cash Plan & Perkbox discount scheme
Free wellbeing activities (e.g. gym/yoga/Pilates)
Free parking & many other benefits
How to apply?
To apply, please complete our online application form, alternatively please call our Recruitment Team on 01420 547400, ext. 3574 to discuss further.
Closing date: Monday 16th February at 12pm
Interview date: W/C 23rd February 2026
Treloar Trust is committed to safeguarding children, young people and vulnerable adults. All successful candidates will be subject to a DBS Check along with other relevant employment checks.
For access to the child protection policy and practices of the school or college, as well as the policy regarding the employment of ex-offenders, please click on the following LINK
Registered charity number 1092857.
30 - 37 hours per week
Full year or Term-time contract considered
Treloar’s is a charity that provides outstanding education, therapy and care to physically disabled young people, and empowers them to live more independent and fulfilling lives. Our work is only possible thanks to the incredible generosity and loyalty of our supporters – and that’s where you come in.
We’re looking for a super organised Supporter Experience Officer to help deliver exceptional experiences for our supporters. You’ll have a passion for data and play an important role in ensuring the information we hold about our supporters is accurate and meaningful, enabling us to communicate in a personal and inspiring way.
Working closely with the wider fundraising team, you’ll help develop creative and engaging supporter journeys and develop lasting relationships with the people who make our work possible. Whether you are looking to progress in a charity role, or taking your first steps into the charity sector – please get in touch or apply today!
What you’ll do:
Manage supporter data for mailings, e-newsletters, and campaign messages
Deliver personalised thank you messages and supporter communications, letting your creativity shine through
Monitor patterns in our data and help engage lapsed supporters
Develop supporter journeys using our CRM (Raiser’s Edge – full training will be provided)
Help ensure every supporter feels valued and connected to Treloar’s mission
Contribute to events and fundraising campaigns, occasionally outside office hours
Salary:
£27,532 per annum (Term-time only contract — pro rata for part-time, based on 42 hours)
£27,507 per annum (Full-year contract — pro rata for part-time, based on 36.5 hours)
We’re looking for someone who has:
Experience of managing information using databases (CRM experience ideal)
Excellent literacy and numeracy skills
A good understanding of using Microsoft Office Suite
Strong attention to detail and a passion for using data
The ability to plan, prioritise, and manage a varied workload
A friendly, collaborative, and proactive approach
A genuine passion for Treloar’s mission and values
Why join us?
At Treloar’s, you’ll be part of a passionate team making a real difference in young people’s lives. You’ll enjoy:
A supportive and inclusive working environment
The chance to be part of a purpose-driven organisation with a real sense of community
Excellent training & development opportunities
Life insurance & Critical Illness Cover
Group Personal Pension & Occupational Health schemes
Health Cash Plan & Perkbox discount scheme
Free wellbeing activities (e.g. gym/yoga/Pilates)
Free parking & many other benefits
How to apply?
To apply, please complete our online application form, alternatively please call our Recruitment Team on 01420 547400, ext. 3574 to discuss further.
Closing date: Monday 16th February at 12pm
Interview date: W/C 23rd February 2026
Treloar Trust is committed to safeguarding children, young people and vulnerable adults. All successful candidates will be subject to a DBS Check along with other relevant employment checks.
For access to the child protection policy and practices of the school or college, as well as the policy regarding the employment of ex-offenders, please click on the following LINK
Registered charity number 1092857.