ServiceNow Solution Architect
| Dyddiad hysbysebu: | 02 Chwefror 2026 |
|---|---|
| Cyflog: | £56,375 i £62,830 bob blwyddyn, pro rata |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 09 Chwefror 2026 |
| Lleoliad: | Newcastle Upon Tyne, Tyne & Wear |
| Gweithio o bell: | Hybrid - gweithio o bell hyd at 2 ddiwrnod yr wythnos |
| Cwmni: | Government Recruitment Service |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 445964 |
Crynodeb
Responsibilities
Ensuring alignment of ServiceNow platform capabilities to Defra’s strategic objectives and ServiceNow roadmap
Guide the Platform Support Team in implementation of technical good practices, policies and procedures
Provide architectural controls and analysis of impacts for new requirements, including overseeing the service now technical governance board
Design MID server architecture and configure to support applications such as Discovery, Service Mapping, Event Management and Cloud Management
Evaluate emerging ServiceNow technologies and the evolution of current functionality to define roadmaps to meet business needs
Engage with the Defra's wider Architect community to position ServiceNow as the strategic enterprise tooling platform
Managing the ServiceNow solution design for complex projects, ensuring best practice, quality and fit for purpose outcome
Skills and Experience
Proven experience as a key technical resource leading the development of ServiceNow platform specifically around areas such Customer service management (CSM),IT service management (ITSM), IT Operations management (ITOM),IT asset management (ITAM), Integrations workplace service delivery (WSD) HR Service delivery (HRSD) etc.
Excellent Knowledge of integrating with internal and external applications and systems
Ability to influence and consult at all levels around key technical decisions aligned to ServiceNow best practices
Excellent technical knowledge of components such as Lightweight Directory Access Protocol (LDAP), Virtual private network (VPN), Secure sockets layer (SSL), Extensible Markup Language (XML), Hyper text markup language (HTML), JavaScript, Web Services, etc and of working in a SaaS environment
Strong analytical skills, communication, and presentation skills
Deep understanding of ITIL processes and best practice approaches
Certified ServiceNow System Administrator
Ensuring alignment of ServiceNow platform capabilities to Defra’s strategic objectives and ServiceNow roadmap
Guide the Platform Support Team in implementation of technical good practices, policies and procedures
Provide architectural controls and analysis of impacts for new requirements, including overseeing the service now technical governance board
Design MID server architecture and configure to support applications such as Discovery, Service Mapping, Event Management and Cloud Management
Evaluate emerging ServiceNow technologies and the evolution of current functionality to define roadmaps to meet business needs
Engage with the Defra's wider Architect community to position ServiceNow as the strategic enterprise tooling platform
Managing the ServiceNow solution design for complex projects, ensuring best practice, quality and fit for purpose outcome
Skills and Experience
Proven experience as a key technical resource leading the development of ServiceNow platform specifically around areas such Customer service management (CSM),IT service management (ITSM), IT Operations management (ITOM),IT asset management (ITAM), Integrations workplace service delivery (WSD) HR Service delivery (HRSD) etc.
Excellent Knowledge of integrating with internal and external applications and systems
Ability to influence and consult at all levels around key technical decisions aligned to ServiceNow best practices
Excellent technical knowledge of components such as Lightweight Directory Access Protocol (LDAP), Virtual private network (VPN), Secure sockets layer (SSL), Extensible Markup Language (XML), Hyper text markup language (HTML), JavaScript, Web Services, etc and of working in a SaaS environment
Strong analytical skills, communication, and presentation skills
Deep understanding of ITIL processes and best practice approaches
Certified ServiceNow System Administrator
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Hyderus o ran Anabledd
Gwybodaeth am Hyderus o ran Anabledd
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