Family Advisor - North Locality
| Dyddiad hysbysebu: | 02 Chwefror 2026 |
|---|---|
| Cyflog: | £25,583 i £25,989 bob blwyddyn |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 15 Chwefror 2026 |
| Lleoliad: | Macclesfield, Cheshire |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | Cheshire East |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | E3452 |
Crynodeb
Join Us at Cheshire East’s Strong Start, Family Help and Integration Service!
Are you passionate about giving children the best start in life? Do you enjoy working with families and want to make a real difference in their community? If so, we have an exciting opportunity for you!
We are looking for an enthusiastic and committed Family Advisor to join our Family Hub team. The postholder will work within the Family Hubs across the North of the Borough (Macclesfield, Congleton and Wilmslow) to support children 0-19 (25 for young people with SEND).
Family hubs provide a universal ‘front door’ to families, offering a ‘one-stop shop’ of family help services across their social care, education, mental health and physical health needs, with a comprehensive offer for parents and babies at its core. Enabling families can receive timely and appropriate information tailored to their needs.
Joining Children’s Social Care at Cheshire East Council means becoming part of a progressive, supportive and forward-thinking team that is dedicated to make a difference of the lives of children and young people, by putting them first to help them become the very best version of themselves possible and building a brighter future.
About the Role:
Work across Cheshire East’s Family Hubs in the North of the Borough (Macclesfield, Congleton and Wilmslow), to support children aged 0–19 (or up to 25 for young people with SEND). To bring council, health and community services together so that families can access the right support at the right time.
Collaborate with Family Hub teams to provide high-quality, integrated support services. Via a variety of administrative tasks i.e., booking rooms, appointments, data collection, entry and ordering of resources.
Receive enquiries from members of the public, professionals (via face to face, electronic and telephone channels) and provide appropriate, consistent advice, signposting and guidance.
Communication, organisation, and customer service skills within a public service setting are critical.
This is just a snapshot of some of the exciting things you’ll be doing in the role, to find out more about the other key responsibilities of the role please view the attached job description.
About you:
Passionate about supporting children, young people, and families.
Strong communication and interpersonal skills.
Ability to work collaboratively within a multi-disciplinary team.
Organised and able to manage multiple priorities effectively.
To find out more about the essential and desirable criteria for the role please view the attached job description specification document.
What we offer in return:
Enhanced annual leave - Start with an impressive 34 days of annual leave (including bank holidays) from day one, and watch it grow to 39 days after just five years of service
Purchase of annual leave – Want more time off? You can purchase up to 10 extra days of annual leave each year, giving you the flexibility to balance work and life just the way you want (Pro-rata for part-time staff)
Flexible working pattern - Enjoy a 37-hour standard full-time work week with the added perks of flexitime, where possible. Your work-life balance just got a whole lot better!
Salary sacrifice green car scheme - Drive green and save green! Lease a brand-new electric or hybrid car through our salary sacrifice scheme. There’re no credit checks, no deposits, just significant savings and exclusive offers on a three-year lease
White goods salary sacrifice scheme - Upgrade your home with ease. Purchase home and electronic items through our salary sacrifice scheme, spreading the cost of big-ticket purchases like appliances, computers, and tech gadgets directly from your salary
Enhanced public pension - Secure your future with our career average pension, where contributions are built at a rate of 1/49th of your yearly pensionable pay
Cycle to work scheme - Save up to 25-39% on the retail price of bikes and safety equipment through Income Tax and National Insurance savings. Get fit and save money!
How to apply:
We’re delighted that you’re considering applying for this role!
As an equal opportunities’ employer, we warmly welcome applicants from all backgrounds. We believe that a diverse workforce helps us better reflect and serve our local communities, and together, we can build something truly special.
To join our team, simply click ‘Apply for this job’ at the bottom of the page. If you’d prefer an informal chat first or have any questions about the role, feel free to reach out to Natalie McDonald at: natalie.mcdonald@cheshireeast.gov.uk , she’ll be happy to hear from you!
If you would like to get in touch with us regarding this role then please remember to include the job reference number so we can assist you accurately and in a timely manner.
Once you’ve applied for the position, please keep an eye on your email inbox (including your junk and spam folders), as we’ll send any correspondence there to stay in touch with updates about your application.
Interviews will be held week commencing 23rd February 2026.
If you haven’t heard from us within four weeks of the closing date, it likely means we weren’t able to move forward with your application at this time but please don’t let this discourage you as your interest means a lot to us, and we’d truly love to hear from you again in the future!
For any technical enquiries please email sourcingteam@ecwip.co.uk
Please quote job reference number in all correspondence
Are you passionate about giving children the best start in life? Do you enjoy working with families and want to make a real difference in their community? If so, we have an exciting opportunity for you!
We are looking for an enthusiastic and committed Family Advisor to join our Family Hub team. The postholder will work within the Family Hubs across the North of the Borough (Macclesfield, Congleton and Wilmslow) to support children 0-19 (25 for young people with SEND).
Family hubs provide a universal ‘front door’ to families, offering a ‘one-stop shop’ of family help services across their social care, education, mental health and physical health needs, with a comprehensive offer for parents and babies at its core. Enabling families can receive timely and appropriate information tailored to their needs.
Joining Children’s Social Care at Cheshire East Council means becoming part of a progressive, supportive and forward-thinking team that is dedicated to make a difference of the lives of children and young people, by putting them first to help them become the very best version of themselves possible and building a brighter future.
About the Role:
Work across Cheshire East’s Family Hubs in the North of the Borough (Macclesfield, Congleton and Wilmslow), to support children aged 0–19 (or up to 25 for young people with SEND). To bring council, health and community services together so that families can access the right support at the right time.
Collaborate with Family Hub teams to provide high-quality, integrated support services. Via a variety of administrative tasks i.e., booking rooms, appointments, data collection, entry and ordering of resources.
Receive enquiries from members of the public, professionals (via face to face, electronic and telephone channels) and provide appropriate, consistent advice, signposting and guidance.
Communication, organisation, and customer service skills within a public service setting are critical.
This is just a snapshot of some of the exciting things you’ll be doing in the role, to find out more about the other key responsibilities of the role please view the attached job description.
About you:
Passionate about supporting children, young people, and families.
Strong communication and interpersonal skills.
Ability to work collaboratively within a multi-disciplinary team.
Organised and able to manage multiple priorities effectively.
To find out more about the essential and desirable criteria for the role please view the attached job description specification document.
What we offer in return:
Enhanced annual leave - Start with an impressive 34 days of annual leave (including bank holidays) from day one, and watch it grow to 39 days after just five years of service
Purchase of annual leave – Want more time off? You can purchase up to 10 extra days of annual leave each year, giving you the flexibility to balance work and life just the way you want (Pro-rata for part-time staff)
Flexible working pattern - Enjoy a 37-hour standard full-time work week with the added perks of flexitime, where possible. Your work-life balance just got a whole lot better!
Salary sacrifice green car scheme - Drive green and save green! Lease a brand-new electric or hybrid car through our salary sacrifice scheme. There’re no credit checks, no deposits, just significant savings and exclusive offers on a three-year lease
White goods salary sacrifice scheme - Upgrade your home with ease. Purchase home and electronic items through our salary sacrifice scheme, spreading the cost of big-ticket purchases like appliances, computers, and tech gadgets directly from your salary
Enhanced public pension - Secure your future with our career average pension, where contributions are built at a rate of 1/49th of your yearly pensionable pay
Cycle to work scheme - Save up to 25-39% on the retail price of bikes and safety equipment through Income Tax and National Insurance savings. Get fit and save money!
How to apply:
We’re delighted that you’re considering applying for this role!
As an equal opportunities’ employer, we warmly welcome applicants from all backgrounds. We believe that a diverse workforce helps us better reflect and serve our local communities, and together, we can build something truly special.
To join our team, simply click ‘Apply for this job’ at the bottom of the page. If you’d prefer an informal chat first or have any questions about the role, feel free to reach out to Natalie McDonald at: natalie.mcdonald@cheshireeast.gov.uk , she’ll be happy to hear from you!
If you would like to get in touch with us regarding this role then please remember to include the job reference number so we can assist you accurately and in a timely manner.
Once you’ve applied for the position, please keep an eye on your email inbox (including your junk and spam folders), as we’ll send any correspondence there to stay in touch with updates about your application.
Interviews will be held week commencing 23rd February 2026.
If you haven’t heard from us within four weeks of the closing date, it likely means we weren’t able to move forward with your application at this time but please don’t let this discourage you as your interest means a lot to us, and we’d truly love to hear from you again in the future!
For any technical enquiries please email sourcingteam@ecwip.co.uk
Please quote job reference number in all correspondence