Customer Claims Handler
| Dyddiad hysbysebu: | 02 Chwefror 2026 |
|---|---|
| Cyflog: | £24,684 bob blwyddyn |
| Gwybodaeth ychwanegol am y cyflog: | plus benefits |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 04 Mawrth 2026 |
| Lleoliad: | Huntingdon, Cambridgeshire |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | Infinity Recruitment Consultancy Limited |
| Math o swydd: | Cytundeb |
| Cyfeirnod swydd: | DA2613 |
Crynodeb
Are you an experienced Customer Claims Handler seeking a new opportunity? Or do you have experience of assessing applications, or underwriting, or similar?
Do you have strong telephone based customer service experience?
Our client with offices based in Huntingdon is seeking empathetic and experienced Customer Claims Handlers to join them on a 6 month contract basis working Monday to Friday 37.5 hours per week between the hours of 8.00am - 6.00pm. The roles will be fully office based.
Responsibilities
As Customer Claims Handler, you will be responsible for:-
Processing claims documentation from initial notification progressing the case through to a conclusion & completion
Providing email and telephone based advice & support to customers within agreed service levels
Working to departmental call targets
Reviewing claims within your portfolio of customers
Investigating queries
Reporting & escalating any complaints
Chasing outstanding information from customers
Maintaining diaries and customer information on company systems.
Supporting administration.
Skills Required
As Customer Claims Handler, you will need to be:-
Confident in making outbound calls to your customers and contacts.
You will take overflow calls from the inbound call team during busy periods.
It is essential that you will have an empathetic and calm nature
Strong customer service skills ideally in insurance or claims but strong call centre experience will also be considered.
Excellent verbal and written communications skills
The ability to work to deadlines.
Benefits
In return for the role of Customer Claims Handler, our client offers excellent working conditions in a busy but friendly environment, competitive salary of £24,684 (pro rata to length of contract), 33 days holiday inclusive of bank holidays (also pro rata to length of contract), training and development, pension after qualifying period and a range of other great benefits.
Send your CV for review and immediate interviews possible.
Infinity Recruitment Consultancy Limited acts as an employment agency for permanent, contract and temporary recruitment. By applying you will be registered as a candidate with Infinity Recruitment Consultancy Limited, your personal data may be added to our database as part of the application process. Our privacy policy is available on our website and explains how we will use your data.
Do you have strong telephone based customer service experience?
Our client with offices based in Huntingdon is seeking empathetic and experienced Customer Claims Handlers to join them on a 6 month contract basis working Monday to Friday 37.5 hours per week between the hours of 8.00am - 6.00pm. The roles will be fully office based.
Responsibilities
As Customer Claims Handler, you will be responsible for:-
Processing claims documentation from initial notification progressing the case through to a conclusion & completion
Providing email and telephone based advice & support to customers within agreed service levels
Working to departmental call targets
Reviewing claims within your portfolio of customers
Investigating queries
Reporting & escalating any complaints
Chasing outstanding information from customers
Maintaining diaries and customer information on company systems.
Supporting administration.
Skills Required
As Customer Claims Handler, you will need to be:-
Confident in making outbound calls to your customers and contacts.
You will take overflow calls from the inbound call team during busy periods.
It is essential that you will have an empathetic and calm nature
Strong customer service skills ideally in insurance or claims but strong call centre experience will also be considered.
Excellent verbal and written communications skills
The ability to work to deadlines.
Benefits
In return for the role of Customer Claims Handler, our client offers excellent working conditions in a busy but friendly environment, competitive salary of £24,684 (pro rata to length of contract), 33 days holiday inclusive of bank holidays (also pro rata to length of contract), training and development, pension after qualifying period and a range of other great benefits.
Send your CV for review and immediate interviews possible.
Infinity Recruitment Consultancy Limited acts as an employment agency for permanent, contract and temporary recruitment. By applying you will be registered as a candidate with Infinity Recruitment Consultancy Limited, your personal data may be added to our database as part of the application process. Our privacy policy is available on our website and explains how we will use your data.