Community Housing Assistant
| Dyddiad hysbysebu: | 31 Ionawr 2026 |
|---|---|
| Oriau: | Llawn Amser |
| Dyddiad cau: | 02 Mawrth 2026 |
| Lleoliad: | Maryport (Irish Street), CA15 8AD |
| Cwmni: | Home Group Limited |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 26155 |
Crynodeb
Community Housing Assistant
£24,638 per annum and great benefits including Health Cash Plan
Permanent, full time (37.5 hpw), hybrid working
Maryport, Cumbria
We can’t offer a CoS for this role
Home, a place where you belong
This is a great job opportunity to join Home Groups awesome housing team in Cumbria. Providing face to face customer support to our communities. If you like variety, meeting and supporting customers, and want to develop a career in housing, then this is the perfect job for you!
What you’ll do
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You’ll provide outstanding customer service and protect our income!
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You’ll be a part of a National Income focused team which will involve the collection of Former Tenant Arrears and arrears Case Management
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Administration tasks around Universal Credit along with other income collection tasks.
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You’ll work closely with National colleagues to make sure that we are accountable, commercial, caring and energised with everything we do.
Why join us
This is more than a job, it’s a place where you feel valued. You get great training, support from friendly colleagues and a chance to make a real difference every day. Be part of one of the UK’s top 10 Great Places to Work!
You have
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You're passionate about delivering excellent customer service and have a genuine passion around income protection.
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You are a real collaborator, working with other national colleagues, external partners as well as our Customer Service Centre colleagues and our Housing Managers.
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You’ll use your creative spark and keen eye for detail to ensure our income collections work streams are kept up to date.
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Naturally empathetic, you build rapport quickly and have a sound understanding of maintaining confidentiality and professional boundaries.
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It will also be brilliant if you have experience in debt collection and a basic understanding of housing management, housing law and universal credit too!
Stronger together
We do our best work when we’re ourselves. That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work!
The practical bits
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You will have the flexibility of both home and office working in one of our local offices and we’ll give you the technical kit to make that easy.
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Flexible working hours or There may be some flexibility to adapt your working hours, do let us know about this when you meet us at the interview
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You’ll need a Standard DBS check done and we pay for that
What’s in it for you?
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34 days leave (including bank hols and a “me day” to use for whatever you fancy) increasing to 39, and time off for volunteering too!
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Health cash plan saving you from £1140 per annum. We’ll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.
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Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us.
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We Grow Our Own colleagues (not literally of course!), when you’re ready for the next step in your career, you can grow with us!
Find out more
Click APPLY NOW to see our Community Housing Assistant job description, find out about us and for help to apply. Roles can close early, so don’t wait.
For reasonable adjustments email recruitment@homegroup.org.uk
Aelod balch o'r cynllun cyflogwyr Hyderus o ran Anabledd