Shift Leader
| Dyddiad hysbysebu: | 30 Ionawr 2026 |
|---|---|
| Cyflog: | Heb ei nodi |
| Gwybodaeth ychwanegol am y cyflog: | Competitive |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 01 Mawrth 2026 |
| Lleoliad: | Wakefield, West Yorkshire |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | Bonmarche |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | Bonmarche Shift Leader |
Crynodeb
Here at Bonmarche we have a fantastic opportunity for a Shift Leader to join out team at out Distribution Site based in Wakefield, West Yorkshire.
Role purpose:
To provide daily support to the Distribution Shift managers, in order to ensure the efficient handling, storage, and throughput of all goods within of the Distribution Centre.
Key Responsibilities:
Operations
Oversee and take responsibility for any department within the DC, either long term, or at short notice to cover. All roles are rotated throughout the Department Leader team.
Departmental KPI’s – recording, monitoring, reporting and managing.
Maintain accurate daily / weekly shift rotas, and KPI records.
Ensure all administration, and documentation of procedures relevant to the department, are maintained.
Upon request of the Shift Manager, to carry out any other ad hoc duties for the warehouse
Work closely with Shift Managers to ensure operational handovers are effective, efficient and robust
In line with the operational KPI’s for your Department hold Colleagues accountable for delivery, updating with the Distribution and Fulfilment Centre (DC/FC ) Shift Manager regarding on track/off track performance
Support Shift Managers and lead a dynamic and energetic work environment to drive operational excellence
Gain customers’ loyalty through the quality of the products and services
Develop and motivate Colleagues, in order to underpin an expanding operation within a customer service culture
Support specific project work as requested/required by the Shift Manager
Maintain the departmental notice boards, ensuring up to date information is published and displayed.
Communicate effectively with all internal, external customers / departments to ensure the smooth
running of the operation.
Plan and manage Colleague breaks in line with departmental requirements.
Assist in the application of Company stop and search procedures.
Organise levels and deployment of Colleagues effectively.
Request agency Colleagues in line with planning and KPI requirements, to cover any shortfall.
People
Assist in the identification of training needs for colleagues within the DC team
Monitor colleague performance, ensuring feedback is provided informally / formally on a regular basis.
Follow and promote all company policies and initiatives.
Deal effectively with colleague misconduct and underperformance, informing line managers/HR where necessary.
Ensure all return-to-work interviews are completed in a timely manner, and levels of absence are monitored.
Plan and manage Colleague holidays, ensuring the appropriate paperwork is completed.
Maintain up to date and accurate Colleague registers, Timekeeper and agency records.
Health & Safety
Always maintain a safe working environment on shift, ensuring the management of Health and Safety is paramount with a high priority across all H & S activities conducted in accordance with the H & S policy
Support a don’t “walk by “culture and ensure “ clean as you go “ culture is embedded with and through Colleagues
Ensure Safety and Environmental KPI’s are achieved
Innovation & Problem Solving
Demonstrates a creative bias towards developing new procedures and systems that affect improvements within day-to-day activities/tasks
Demonstrates commercial awareness and implications of suggestions when considering new solutions
Implement ideas for change quickly and effectively
Review and monitor the success of improvements to know what works and what doesn’t
Seek views and opinions from colleagues and stakeholders and considers them when making decisions.
Skills Required
The ability to lead a team of colleagues in any department within the DC in achieving the required targets
The ability to motivate colleagues to achieve both the company and personal goals
The ability to identify colleagues’ skills, to allow them to progress within the company
The ability to adapt dynamically, to respond to any situational changes within the daily and long-term plans
The ability to analyse data and reports, to track the performance of department and individuals and set targets
An understanding of the performance, issues affecting departmental, and the ability to respond in an appropriate manner to rectify issues is essential.
The above list is not an exhaustive list and may change due to the needs of the business.
Operating Environment:
To operate in an open and transparent manner working in collaboration with all colleagues across the business. Treat all who we interact with, with courtesy and respect, treating everyone equally and embracing differences. Encourage everyone to achieve maximum potential and deliver a friendly service.
To proactively contribute to teamwork and cross-functional working. To listen to each other and share knowledge enabling us to willingly combine expertise across the business
Behaving with integrity and demonstrating professionalism at all times. To always do what is right.
To take personal responsibility & accountability for actions, constantly striving to improve and exceed expectations ensuring safety and quality are never compromised.
If you are interested in this role, apply now!
Role purpose:
To provide daily support to the Distribution Shift managers, in order to ensure the efficient handling, storage, and throughput of all goods within of the Distribution Centre.
Key Responsibilities:
Operations
Oversee and take responsibility for any department within the DC, either long term, or at short notice to cover. All roles are rotated throughout the Department Leader team.
Departmental KPI’s – recording, monitoring, reporting and managing.
Maintain accurate daily / weekly shift rotas, and KPI records.
Ensure all administration, and documentation of procedures relevant to the department, are maintained.
Upon request of the Shift Manager, to carry out any other ad hoc duties for the warehouse
Work closely with Shift Managers to ensure operational handovers are effective, efficient and robust
In line with the operational KPI’s for your Department hold Colleagues accountable for delivery, updating with the Distribution and Fulfilment Centre (DC/FC ) Shift Manager regarding on track/off track performance
Support Shift Managers and lead a dynamic and energetic work environment to drive operational excellence
Gain customers’ loyalty through the quality of the products and services
Develop and motivate Colleagues, in order to underpin an expanding operation within a customer service culture
Support specific project work as requested/required by the Shift Manager
Maintain the departmental notice boards, ensuring up to date information is published and displayed.
Communicate effectively with all internal, external customers / departments to ensure the smooth
running of the operation.
Plan and manage Colleague breaks in line with departmental requirements.
Assist in the application of Company stop and search procedures.
Organise levels and deployment of Colleagues effectively.
Request agency Colleagues in line with planning and KPI requirements, to cover any shortfall.
People
Assist in the identification of training needs for colleagues within the DC team
Monitor colleague performance, ensuring feedback is provided informally / formally on a regular basis.
Follow and promote all company policies and initiatives.
Deal effectively with colleague misconduct and underperformance, informing line managers/HR where necessary.
Ensure all return-to-work interviews are completed in a timely manner, and levels of absence are monitored.
Plan and manage Colleague holidays, ensuring the appropriate paperwork is completed.
Maintain up to date and accurate Colleague registers, Timekeeper and agency records.
Health & Safety
Always maintain a safe working environment on shift, ensuring the management of Health and Safety is paramount with a high priority across all H & S activities conducted in accordance with the H & S policy
Support a don’t “walk by “culture and ensure “ clean as you go “ culture is embedded with and through Colleagues
Ensure Safety and Environmental KPI’s are achieved
Innovation & Problem Solving
Demonstrates a creative bias towards developing new procedures and systems that affect improvements within day-to-day activities/tasks
Demonstrates commercial awareness and implications of suggestions when considering new solutions
Implement ideas for change quickly and effectively
Review and monitor the success of improvements to know what works and what doesn’t
Seek views and opinions from colleagues and stakeholders and considers them when making decisions.
Skills Required
The ability to lead a team of colleagues in any department within the DC in achieving the required targets
The ability to motivate colleagues to achieve both the company and personal goals
The ability to identify colleagues’ skills, to allow them to progress within the company
The ability to adapt dynamically, to respond to any situational changes within the daily and long-term plans
The ability to analyse data and reports, to track the performance of department and individuals and set targets
An understanding of the performance, issues affecting departmental, and the ability to respond in an appropriate manner to rectify issues is essential.
The above list is not an exhaustive list and may change due to the needs of the business.
Operating Environment:
To operate in an open and transparent manner working in collaboration with all colleagues across the business. Treat all who we interact with, with courtesy and respect, treating everyone equally and embracing differences. Encourage everyone to achieve maximum potential and deliver a friendly service.
To proactively contribute to teamwork and cross-functional working. To listen to each other and share knowledge enabling us to willingly combine expertise across the business
Behaving with integrity and demonstrating professionalism at all times. To always do what is right.
To take personal responsibility & accountability for actions, constantly striving to improve and exceed expectations ensuring safety and quality are never compromised.
If you are interested in this role, apply now!