Client Relationship Liaison Officer
| Dyddiad hysbysebu: | 29 Ionawr 2026 |
|---|---|
| Cyflog: | Heb ei nodi |
| Gwybodaeth ychwanegol am y cyflog: | Salary is Negotiable |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 28 Chwefror 2026 |
| Lleoliad: | Scotland, UK |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | Ailsa Building Contractors Ltd |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | AILSATLO290126 |
Crynodeb
The idea candidate will act as the friendly, professional face of Ailsa Building Contractors Limited for residents in social housing blocks and private developments.
Conduct pre-start visits and resident surgeries for major installation/upgrade projects. Arrange access and issue letters, notices, newsletters and project updates.
Attend properties with engineers/installers when required to introduce the team and reassure residents. Identify vulnerable residents and arrange additional support and handle queries and complaints promptly and empathetically.
After new installations or major upgrades are complete, prepare and issue certificates/notifications to the housing association/client for record keeping.
Carry out post-work and post-project satisfaction surveys.
Attend occasional resident meetings.
Support the Contracts Manager with client reporting and KPIs.
Ad hoc duties as required- issue purchase order, fuel lines, assisting record keeping
Clean driving license required
Conduct pre-start visits and resident surgeries for major installation/upgrade projects. Arrange access and issue letters, notices, newsletters and project updates.
Attend properties with engineers/installers when required to introduce the team and reassure residents. Identify vulnerable residents and arrange additional support and handle queries and complaints promptly and empathetically.
After new installations or major upgrades are complete, prepare and issue certificates/notifications to the housing association/client for record keeping.
Carry out post-work and post-project satisfaction surveys.
Attend occasional resident meetings.
Support the Contracts Manager with client reporting and KPIs.
Ad hoc duties as required- issue purchase order, fuel lines, assisting record keeping
Clean driving license required