Support Secretary - Neurosurgery

Dyddiad hysbysebu:	29 Ionawr 2026
Cyflog:	£24,465.00 bob blwyddyn
Gwybodaeth ychwanegol am y cyflog:	£24465.00 a year
Oriau:	Llawn Amser
Dyddiad cau:	12 Chwefror 2026
Lleoliad:	Plymouth, PL6 8DH
Cwmni:	NHS Jobs
Math o swydd:	Parhaol
Cyfeirnod swydd:	C9216-26-0141

Crynodeb

Communication Communicates complex, sensitive, contentious information with a range of stakeholders, where persuasion or negotiation is required Communicates complicated administrative information to staff from other departments, and external contacts such as Devon Referral Support Service and the Clinical Commissioning Group. Contribute to changes in departmental policies and procedures for improving patient care. Knowledge, Training and Experience: 4. Knowledge of secretarial and administrative procedures and systems. 5. Knowledge of procedures and conditions within Neurosurgery to work with external partners to transfer the care of suitable patients. 6. Excellent understanding of RTT rules and codes and how to apply them. Co-ordination of speciality waiting lists/PTLs, including Cancer PTL, within the framework of the Trusts Waiting List Policy. Work with the service line management team to ensure key performance standards in relation to patient access are met. Analytical and Judgemental skills: 9. Exercises judgement when dealing with enquiries. Analyses information to resolve problems for patients, carers and staff, eg travel issues, appointment issues. Planning and Organisation Skills: 10. Organises meetings as and when required for mutual aid. Sort and deal with all correspondence, keeping a satisfactory record and filing system Required to cover for other colleagues during annual leave/sickness or peak workloads. Provide other secretarial assistance to the team as required, typing up correspondence, references for junior staff and administration and maintain filing system of this correspondence. For further details please see the attached JD & PS