Dewislen

GovPass Delivery Manager (Business Relationship Manager)

Manylion swydd
Dyddiad hysbysebu: 29 Ionawr 2026
Cyflog: £42,450 i £46,636 bob blwyddyn
Oriau: Llawn Amser
Dyddiad cau: 10 Chwefror 2026
Lleoliad: Birmingham
Cwmni: Government Recruitment Service
Math o swydd: Parhaol
Cyfeirnod swydd: 446338/1

Gwneud cais am y swydd hon

Crynodeb

The Government Property Agency is the largest property holder in government, with more than £2.1 billion in property assets and over 55% of the government’s office estate.

We are transforming the way the Civil Service works by creating great places to work, leading the largest commercial office programme in the UK, working towards halving carbon emissions from government offices, and achieving greater value for taxpayers. And we are looking for innovative, solutions-focused people to join our team.

Representing the best covenant in the UK – His Majesty’s Government – we are leading transformational programmes such as the Government Hubs Programme, Whitehall Campus Programme and Net Zero Programme, as well as delivering modern, cost-effective real estate service solutions.

Innovation and progress are at the heart of our behaviours. We foster a culture of lifelong learning, where curiosity and self-improvement are encouraged. And we’re dedicated to becoming a leading, inclusive employer both in the external market and throughout the Civil Service. Our strong emphasis on Equity, Diversity, and Inclusion (EDI) is not just about driving inclusion across our organisation, it is also about ensuring our services meet the needs of government departments and the civil servants who use our spaces.

Join our dynamic and diverse team that leads with purpose, improving sustainability, nurturing social value, driving inclusivity and flexibility, and kickstarting economic growth. We are driven by purpose, and you can be part of it too: where you make a meaningful impact; where you influence; where your voice really matters; where you help to shape our future direction.

The GPA is committed to representing the communities we serve by making Diversity, Equality and Inclusion part of everything we do.

To ensure that we are always recruiting and retaining a diverse mix of talent, we are particularly inviting applications from candidates who are disabled, ethnically or gender diverse, and people who identify as being part of the LGBTQ+ community.

Key Responsibilities

  • Be the dedicated point of contact for external GovPass users and clients, communicating their needs back to the internal team.
  • Define, implement and evaluate a stakeholder engagement plan to ensure stakeholders are informed, engaged and enthused about the GovPass Service.
  • Establish and build relationships with existing and new clients across different government departments, helping to build acceptance and support for GovPass change initiatives.
  • Encourage adoption of GovPass at sites, working with users and local teams to maximise user benefits.
  • Communicate and advocate GovPass feedback and recommendations from clients and users, acting as the customer voice to the internal team.
  • Ensure user satisfaction is maintained and tracked accurately as GovPass continues to be rolled out.
  • Collaborate closely with internal GPA teams to ensure proposed changes are developed simultaneously and communicated throughout.

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Gwneud cais am y swydd hon