B2B Supply Chain Customer Service Manager
| Dyddiad hysbysebu: | 29 Ionawr 2026 |
|---|---|
| Cyflog: | £50,000.0 bob blwyddyn |
| Gwybodaeth ychwanegol am y cyflog: | Flexible depending on experience |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 05 Chwefror 2026 |
| Lleoliad: | Uxbridge, London, UB8 1JG |
| Cwmni: | Hays Specialist Recruitment |
| Math o swydd: | Cytundeb |
| Cyfeirnod swydd: | 4765998_1769676938 |
Crynodeb
Your new company
We are seeking a 6-month Fixed Term Contract to join our fabulous client in the FMCG space. This role is initially 6 months but could result in something more long-term.
Your new role
In this Supply Chain Customer Service role, you will manage a team of 3 to support the seamless running of the B2B supply chain function, of which they manage c. 2,000 orders per week. As the team leader, you will be responsible for all order fulfilment and any invoicing or credit queries. You will be responsible for onboarding into their ERP systems and support the sales team to deliver customer objectives.
What you'll need to succeed
To succeed in this role, you will have experience across B2B Supply Chain and be experienced in order to cash process. You will have experience working with logistics providers and ensure KPIS and SLAs are being adhered to. You will be the escalation point for any delivery issues, so strong customer service and client exposure is key.
What you'll get in return
In return, there may be longer-term opportunities within this business. They do offer hybrid working, but you must be able to attend the Uxbridge office 2-3 days per week. You will receive an annual salary plus employment benefits as you will be hired directly by the business. If you want to work in a fast-paced supply chain environment, then this is the role for you.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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