IT Support Officer
| Dyddiad hysbysebu: | 28 Ionawr 2026 |
|---|---|
| Cyflog: | £28,598 i £30,024 bob blwyddyn, pro rata |
| Gwybodaeth ychwanegol am y cyflog: | £28,598 - £30,024 (pro rata based on 0.6 FTE) |
| Oriau: | Rhan Amser |
| Dyddiad cau: | 19 Chwefror 2026 |
| Lleoliad: | Bristol, South West England |
| Gweithio o bell: | Hybrid - gweithio o bell hyd at 2 ddiwrnod yr wythnos |
| Cwmni: | 1625 Independent People |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: |
Crynodeb
We are excited to be recruiting into our FAST team, working to support our colleagues and not just our systems and processes. You will be contributing to our organisation where technology directly supports our work with young people and positive outcomes.
Working closely with colleagues across multiple sites, you'll be at the forefront, ensuring smooth operations and facilitating the delivery of essential services.
Please find full details of how to apply via our website in the advert below. The deadline for application submissions is 23:59, Thursday 19th February 2026.
We aim to build a more diverse workforce that reflects the young people we support, including those from migrant, refugee and asylum-seeking communities. We therefore warmly encourage applications from individuals who are currently under-represented at 1625ip, including people from ethnic minority backgrounds, Muslim and male candidates, and anyone with relevant lived experience.
If you need an adjustment to be made to any part of the recruitment process, please let us know as soon as possible.
Who are we?
We are a leading youth homelessness charity based in the Southwest, working with over 1,500 young people. At 1625ip we are driven by Social Justice and Passion: we strive to do something that matters and take pride in seeing the results of our work in social outcomes and improving young people’s lives.
How we work
At 1625ip our work is rooted in Psychologically Informed Environments (PIE) and Trauma-Informed Practice (TIP). Our Psychologically Informed Framework shapes how we build relationships, use our spaces, and support young people. This means we prioritise safety, trust, collaboration, and understanding the impact of trauma in every interaction. You don’t need prior experience in PIE or TIP to apply - we’ll support you to learn and develop these approaches in the role.
What you will be doing:
• Administering and overseeing our hardware assets
• Supporting colleagues on our IT helpdesk system and triaging tickets
• Support the team to create and maintain IT guides and resources on SharePoint
• Supporting the IT Coordinator to onboard new colleagues and induct them into IT.
You will be in the FAST (facilities and systems team) and your line manager will be our Central Services Manager.
Our Competency Development Framework sits at the heart of how we work at 1625ip. It links our values with the behaviours we expect to see in everyday practice and supports colleagues to learn, reflect and develop. It also means our recruitment is grounded in behaviours, not just experience, so applications, interviews and job profiles all focus on how we work, not only what we do.
No prior experience? No problem! We believe in your potential and are committed to providing training and support to help you thrive.] If you have transferrable skills and you are interested in this role, but you are worried about the application process, please get in touch with us. We encourage you to have an informal chat with the recruiting manager to discuss how your personal or professional experience and skills could be transferred to this role. Details of how you can do that are further down in this advert.
Contract details:
• Hours per week: 22.5 (this represents 0.6 FTE)
• Contract type: Permanent
• Pay: £28,598 - £30,024 (pro rata based on 0.6 FTE)
• The location: You will be based in central Bristol, close to Bristol’s main train and bus stations as well as the vibrant city centre.
Important dates:
• Application deadline closes: 23:59, Thursday 19th February 2026.
• If you have not heard from us by the end of the day on Tuesday 24th February, please assume that your application has been unsuccessful on this occasion.
• Interviews are on Thursday 5th March 2026.
Application information:
• To access the Job Pack and submit an application, please visit the vacancy page on our website:
• You will be asked to answer 4 questions at the top of the Word application form. These are required to ensure your application can be shortlisted.
• Please note the online e-application form cannot be saved so we recommend you prepare your Word application form before you start filling in the e-form.
• Please get in touch with us if a hard copy of the application form would be preferred. We will organise a time for you to collect it from and return it to Kingsley Hall (our main office in Old Market). An online application will then be created for you.
Contact us:
• To have an informal chat about the role, please contact Natalie Snook: natalie.snook@1625ip.co.uk
• If you have any queries, please email jobs@1625ip.co.uk
• For support with your application, skills, training, and your career - Skills Connect’s dedicated advisors can assist you.
A few benefits at 1625ip:
• A generous annual leave entitlement of 30 days per annum plus all Bank Holidays.
• Employee Health Cash Plan with HSF.
• A supportive and approachable team with an emphasis on colleague wellbeing.
• “Colleagues are valued and supported, people like working at 1625ip and you can tell that by the culture and atmosphere in the offices.”, Colleague Wellbeing Survey 2025.
• “I feel genuinely so proud to and really feel that the values and motivation behind the work we do aligns with who I am and who I want to be.” See what other colleagues have said about their career development with us, on the vacancy page of our website.
• 1625ip is a Disability Confident Employer.
Working closely with colleagues across multiple sites, you'll be at the forefront, ensuring smooth operations and facilitating the delivery of essential services.
Please find full details of how to apply via our website in the advert below. The deadline for application submissions is 23:59, Thursday 19th February 2026.
We aim to build a more diverse workforce that reflects the young people we support, including those from migrant, refugee and asylum-seeking communities. We therefore warmly encourage applications from individuals who are currently under-represented at 1625ip, including people from ethnic minority backgrounds, Muslim and male candidates, and anyone with relevant lived experience.
If you need an adjustment to be made to any part of the recruitment process, please let us know as soon as possible.
Who are we?
We are a leading youth homelessness charity based in the Southwest, working with over 1,500 young people. At 1625ip we are driven by Social Justice and Passion: we strive to do something that matters and take pride in seeing the results of our work in social outcomes and improving young people’s lives.
How we work
At 1625ip our work is rooted in Psychologically Informed Environments (PIE) and Trauma-Informed Practice (TIP). Our Psychologically Informed Framework shapes how we build relationships, use our spaces, and support young people. This means we prioritise safety, trust, collaboration, and understanding the impact of trauma in every interaction. You don’t need prior experience in PIE or TIP to apply - we’ll support you to learn and develop these approaches in the role.
What you will be doing:
• Administering and overseeing our hardware assets
• Supporting colleagues on our IT helpdesk system and triaging tickets
• Support the team to create and maintain IT guides and resources on SharePoint
• Supporting the IT Coordinator to onboard new colleagues and induct them into IT.
You will be in the FAST (facilities and systems team) and your line manager will be our Central Services Manager.
Our Competency Development Framework sits at the heart of how we work at 1625ip. It links our values with the behaviours we expect to see in everyday practice and supports colleagues to learn, reflect and develop. It also means our recruitment is grounded in behaviours, not just experience, so applications, interviews and job profiles all focus on how we work, not only what we do.
No prior experience? No problem! We believe in your potential and are committed to providing training and support to help you thrive.] If you have transferrable skills and you are interested in this role, but you are worried about the application process, please get in touch with us. We encourage you to have an informal chat with the recruiting manager to discuss how your personal or professional experience and skills could be transferred to this role. Details of how you can do that are further down in this advert.
Contract details:
• Hours per week: 22.5 (this represents 0.6 FTE)
• Contract type: Permanent
• Pay: £28,598 - £30,024 (pro rata based on 0.6 FTE)
• The location: You will be based in central Bristol, close to Bristol’s main train and bus stations as well as the vibrant city centre.
Important dates:
• Application deadline closes: 23:59, Thursday 19th February 2026.
• If you have not heard from us by the end of the day on Tuesday 24th February, please assume that your application has been unsuccessful on this occasion.
• Interviews are on Thursday 5th March 2026.
Application information:
• To access the Job Pack and submit an application, please visit the vacancy page on our website:
• You will be asked to answer 4 questions at the top of the Word application form. These are required to ensure your application can be shortlisted.
• Please note the online e-application form cannot be saved so we recommend you prepare your Word application form before you start filling in the e-form.
• Please get in touch with us if a hard copy of the application form would be preferred. We will organise a time for you to collect it from and return it to Kingsley Hall (our main office in Old Market). An online application will then be created for you.
Contact us:
• To have an informal chat about the role, please contact Natalie Snook: natalie.snook@1625ip.co.uk
• If you have any queries, please email jobs@1625ip.co.uk
• For support with your application, skills, training, and your career - Skills Connect’s dedicated advisors can assist you.
A few benefits at 1625ip:
• A generous annual leave entitlement of 30 days per annum plus all Bank Holidays.
• Employee Health Cash Plan with HSF.
• A supportive and approachable team with an emphasis on colleague wellbeing.
• “Colleagues are valued and supported, people like working at 1625ip and you can tell that by the culture and atmosphere in the offices.”, Colleague Wellbeing Survey 2025.
• “I feel genuinely so proud to and really feel that the values and motivation behind the work we do aligns with who I am and who I want to be.” See what other colleagues have said about their career development with us, on the vacancy page of our website.
• 1625ip is a Disability Confident Employer.