Practice Administrator
| Dyddiad hysbysebu: | 27 Ionawr 2026 |
|---|---|
| Cyflog: | Heb ei nodi |
| Gwybodaeth ychwanegol am y cyflog: | Negotiable |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 22 Chwefror 2026 |
| Lleoliad: | Warrington, WA2 7NJ |
| Cwmni: | NHS Jobs |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | A2714-26-0000 |
Crynodeb
Main Duties and ResponsibilitiesPatient Administration & Clinical Support Act as a point of contact for patients regarding referrals, appointments and administrative queries, providing a professional, friendly and patient-focused service. Deal with patient and clinician queries relating to patient care, treatment and referrals, highlighting issues as appropriate, including requests for referrals to be expedited. Investigate complex patient enquiries and liaise with the clinical team to ensure patients receive appropriate treatment and care in a timely manner. Ensure patients medical records are summarised accurately and promptly upon receipt. Appointments, Tasks & Clinical Systems Monitor daily appointment schedules, ensuring bookings are appropriate, capacity is maintained and available appointments are utilised effectively. Review and manage patient-related tasks within the clinical system, ensuring tasks are completed within agreed timeframes and prompting team members where actions are overdue. Check laboratory results, reallocate as required, respond to unmatched items and ensure results are reviewed by the clinical team in a timely manner. Review and respond to items in the generic mailbox, dealing with relevant matters and allocating or escalating items to appropriate team members as required. Recalls, Screening & Population Health Coordinate patient recalls and reviews, supporting data entry, recall systems and reporting requirements (including QOF and Enhanced Services). Ensure appropriate monitoring and recording of national screening programmes (e.g. breast, bowel, cervical screening). Support the practices Population Health system, contributing to the management of patients with the highest clinical and social needs. Data Quality, Audits & Governance Maintain accurate databases and support data quality improvement initiatives. Assist with internal and external audits, information requests and reporting requirements. Support compliance with NHS, CQC and local policies and procedures. Team & Organisational Support Provide administrative support to the management and leadership team to ensure effective and efficient practice operations. Be a key member of the administrative team, establishing strong working relationships with clinicians, managers and colleagues across the practice. Participate in team meetings, training and continuous professional development activities.