14211 - Mid and West Wales Operations Manager
| Dyddiad hysbysebu: | 27 Ionawr 2026 |
|---|---|
| Cyflog: | £42,914 i £46,182 bob blwyddyn |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 10 Chwefror 2026 |
| Lleoliad: | Haverfordwest, Pembrokeshire |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | Ministry of Justice |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 14211 |
Crynodeb
Proud to serve. Proud to keep justice going.
Our operations Managers play a crucial role helping deliver justice and you will be accountable for day-to-day operations across Mid and West Wales. We are seeking an experienced leader able to motivate remote teams, foster strong relationships with key stakeholders and ensure our services are customer focused and efficient.
About us
HM Courts & Tribunals Service (HMCTS) is responsible for the administration of criminal, civil and family Courts and Tribunals in England and Wales. Our roles support our service users and colleagues within HMCTS, where people and businesses access potentially life-changing justice. We’re looking for individuals who are committed to public service and making a difference in people’s lives to deliver justice.
About your role
You will be responsible for the strategic oversight of Mid and West Wales supporting your Cluster Manager to meet operational needs and deliver cluster performance objectives.
You will be at the forefront of organisational change, making a real difference in how service is delivered, working in a supportive environment with a focus on continuous improvement.
Leading a team of Delivery Manager’s to provide a consistent and customer-focused service, you’ll drive a collaborative culture across the cluster, ensure effective deployment of resources and manage an allocated budget to control delegated expenditure, ensuring efficiencies are made.
About you
You’re a resilient and positive leader who thrives on delivering effective and efficient services and enjoys working with a variety of stakeholders. You lead by example, coaching and developing your team in setting local priorities and objectives to achieve National/Regional and Area strategies and plans.
You’re able to work collaboratively with other Operations Managers in the cluster to manage conflicting demands on the business and able to reprioritise local and regional goals where required.
Skills and Experience
Proven experience in a senior operations or management role, preferably within a complex, multi-stakeholder environment.
Strong leadership skills with a track record of leading teams through change.
Excellent communication and influencing skills, with the ability to maintain relationships at all levels.
Experience in budget management and resource allocation.
If you are ready to take on a challenging and rewarding role apply today
Please refer to the job description attachment for more information.
Further details:
These operational roles are customer facing, requiring successful applicants to be office based to provide HMCTS services to the public.
Standard full time working hours are 37 hours per week. HMCTS welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs and are agreed prior to appointment. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the MoJ’s Flexible Working policy.
The Operations Manager for Mid and West Wales may be based at any of the following locations. However, regular travel to all listed sites will be required:
Aberystwyth Justice Centre, Y Lanfa, Trefechan, Aberystwyth, SY23 1AS
Haverfordwest County Court and Family Court, Penffynnon, Hawthorn Rise, Haverfordwest, SA61 2AX
Llanelli Law Courts, Town Hall Square, Llanelli, SA15 3AW
Port Talbot Justice Centre, Harbourside Road, Port Talbot, SA13 1SB
Swansea Civil Justice Centre, Caravella House, Quay West, Quay Parade, Swansea, SA1 1SP
Lead Criterion: Statement of Suitability. A sift based on the statement of suitability may be held if a large number of applications are received.
Yn falch o wasanaethu. Yn falch o gynnal cyfiawnder.
Mae ein Rheolwyr Gweithrediadau yn chwarae rhan hanfodol wrth helpu i gyflawni cyfiawnder a byddwch yn atebol am weithrediadau o ddydd i ddydd ar draws Canolbarth a Gorllewin Cymru. Rydym yn chwilio am arweinydd profiadol sy’n gallu ysgogi timau o bell, meithrin perthnasoedd cryf â rhanddeiliaid allweddol a sicrhau bod ein gwasanaethau’n canolbwyntio ar y cwsmer a’u bod yn effeithlon.
Amdanom ni
Mae Gwasanaeth Llysoedd a Thribiwnlysoedd EF (GLlTEF) yn gyfrifol am weinyddu’r llysoedd troseddol, sifil a theulu yng Nghymru a Lloegr ac am y tribiwnlysoedd. Mae ein rolau’n cefnogi defnyddwyr ein gwasanaethau a’n cydweithwyr o fewn GLlTEF, lle mae pobl a busnesau’n cyrchu cyfiawnder a allai newid bywydau. Rydym yn chwilio am unigolion sy’n ymrwymedig i ddarparu gwasanaeth cyhoeddus ac sydd am wneud gwahaniaeth ym mywydau pobl i sicrhau cyfiawnder.
Ynglŷn â'ch rôl
Byddwch yn gyfrifol am oruchwyliaeth strategol Canolbarth a Gorllewin Cymru gan gefnogi eich Rheolwr Clwstwr i ddiwallu anghenion gweithredol a chyflawni amcanion perfformiad y clwstwr.
Byddwch ar flaen y gad o ran newid sefydliadol, gan wneud gwahaniaeth gwirioneddol yn y ffordd y caiff gwasanaeth ei ddarparu, gan weithio mewn amgylchedd cefnogol gyda ffocws ar welliant parhaus.
Gan arwain tîm o Reolwyr Cyflenwi i ddarparu gwasanaeth cyson sy’n canolbwyntio ar y cwsmer, byddwch yn llywio diwylliant cydweithredol ar draws y clwstwr, yn sicrhau defnydd effeithiol o adnoddau ac yn rheoli cyllideb a ddyrannwyd i reoli gwariant dirprwyedig, gan sicrhau effeithlonrwydd.
Amdanoch chi
Rydych chi'n arweinydd cryf a chadarnhaol sy'n ffynnu ar ddarparu gwasanaethau effeithiol ac effeithlon ac yn mwynhau gweithio gydag amrywiaeth o randdeiliaid. Byddwch yn arwain drwy esiampl, yn hyfforddi ac yn datblygu eich tîm wrth bennu blaenoriaethau ac amcanion lleol i gyflawni strategaethau a chynlluniau Cenedlaethol/Rhanbarthol ac Ardal.
Gallwch weithio ar y cyd â Rheolwyr Gweithrediadau eraill yn y clwstwr i reoli gofynion sy'n gwrthdaro ar y busnes ac yn gallu ailflaenoriaethu nodau lleol a rhanbarthol lle bo angen.
Our operations Managers play a crucial role helping deliver justice and you will be accountable for day-to-day operations across Mid and West Wales. We are seeking an experienced leader able to motivate remote teams, foster strong relationships with key stakeholders and ensure our services are customer focused and efficient.
About us
HM Courts & Tribunals Service (HMCTS) is responsible for the administration of criminal, civil and family Courts and Tribunals in England and Wales. Our roles support our service users and colleagues within HMCTS, where people and businesses access potentially life-changing justice. We’re looking for individuals who are committed to public service and making a difference in people’s lives to deliver justice.
About your role
You will be responsible for the strategic oversight of Mid and West Wales supporting your Cluster Manager to meet operational needs and deliver cluster performance objectives.
You will be at the forefront of organisational change, making a real difference in how service is delivered, working in a supportive environment with a focus on continuous improvement.
Leading a team of Delivery Manager’s to provide a consistent and customer-focused service, you’ll drive a collaborative culture across the cluster, ensure effective deployment of resources and manage an allocated budget to control delegated expenditure, ensuring efficiencies are made.
About you
You’re a resilient and positive leader who thrives on delivering effective and efficient services and enjoys working with a variety of stakeholders. You lead by example, coaching and developing your team in setting local priorities and objectives to achieve National/Regional and Area strategies and plans.
You’re able to work collaboratively with other Operations Managers in the cluster to manage conflicting demands on the business and able to reprioritise local and regional goals where required.
Skills and Experience
Proven experience in a senior operations or management role, preferably within a complex, multi-stakeholder environment.
Strong leadership skills with a track record of leading teams through change.
Excellent communication and influencing skills, with the ability to maintain relationships at all levels.
Experience in budget management and resource allocation.
If you are ready to take on a challenging and rewarding role apply today
Please refer to the job description attachment for more information.
Further details:
These operational roles are customer facing, requiring successful applicants to be office based to provide HMCTS services to the public.
Standard full time working hours are 37 hours per week. HMCTS welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs and are agreed prior to appointment. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the MoJ’s Flexible Working policy.
The Operations Manager for Mid and West Wales may be based at any of the following locations. However, regular travel to all listed sites will be required:
Aberystwyth Justice Centre, Y Lanfa, Trefechan, Aberystwyth, SY23 1AS
Haverfordwest County Court and Family Court, Penffynnon, Hawthorn Rise, Haverfordwest, SA61 2AX
Llanelli Law Courts, Town Hall Square, Llanelli, SA15 3AW
Port Talbot Justice Centre, Harbourside Road, Port Talbot, SA13 1SB
Swansea Civil Justice Centre, Caravella House, Quay West, Quay Parade, Swansea, SA1 1SP
Lead Criterion: Statement of Suitability. A sift based on the statement of suitability may be held if a large number of applications are received.
Yn falch o wasanaethu. Yn falch o gynnal cyfiawnder.
Mae ein Rheolwyr Gweithrediadau yn chwarae rhan hanfodol wrth helpu i gyflawni cyfiawnder a byddwch yn atebol am weithrediadau o ddydd i ddydd ar draws Canolbarth a Gorllewin Cymru. Rydym yn chwilio am arweinydd profiadol sy’n gallu ysgogi timau o bell, meithrin perthnasoedd cryf â rhanddeiliaid allweddol a sicrhau bod ein gwasanaethau’n canolbwyntio ar y cwsmer a’u bod yn effeithlon.
Amdanom ni
Mae Gwasanaeth Llysoedd a Thribiwnlysoedd EF (GLlTEF) yn gyfrifol am weinyddu’r llysoedd troseddol, sifil a theulu yng Nghymru a Lloegr ac am y tribiwnlysoedd. Mae ein rolau’n cefnogi defnyddwyr ein gwasanaethau a’n cydweithwyr o fewn GLlTEF, lle mae pobl a busnesau’n cyrchu cyfiawnder a allai newid bywydau. Rydym yn chwilio am unigolion sy’n ymrwymedig i ddarparu gwasanaeth cyhoeddus ac sydd am wneud gwahaniaeth ym mywydau pobl i sicrhau cyfiawnder.
Ynglŷn â'ch rôl
Byddwch yn gyfrifol am oruchwyliaeth strategol Canolbarth a Gorllewin Cymru gan gefnogi eich Rheolwr Clwstwr i ddiwallu anghenion gweithredol a chyflawni amcanion perfformiad y clwstwr.
Byddwch ar flaen y gad o ran newid sefydliadol, gan wneud gwahaniaeth gwirioneddol yn y ffordd y caiff gwasanaeth ei ddarparu, gan weithio mewn amgylchedd cefnogol gyda ffocws ar welliant parhaus.
Gan arwain tîm o Reolwyr Cyflenwi i ddarparu gwasanaeth cyson sy’n canolbwyntio ar y cwsmer, byddwch yn llywio diwylliant cydweithredol ar draws y clwstwr, yn sicrhau defnydd effeithiol o adnoddau ac yn rheoli cyllideb a ddyrannwyd i reoli gwariant dirprwyedig, gan sicrhau effeithlonrwydd.
Amdanoch chi
Rydych chi'n arweinydd cryf a chadarnhaol sy'n ffynnu ar ddarparu gwasanaethau effeithiol ac effeithlon ac yn mwynhau gweithio gydag amrywiaeth o randdeiliaid. Byddwch yn arwain drwy esiampl, yn hyfforddi ac yn datblygu eich tîm wrth bennu blaenoriaethau ac amcanion lleol i gyflawni strategaethau a chynlluniau Cenedlaethol/Rhanbarthol ac Ardal.
Gallwch weithio ar y cyd â Rheolwyr Gweithrediadau eraill yn y clwstwr i reoli gofynion sy'n gwrthdaro ar y busnes ac yn gallu ailflaenoriaethu nodau lleol a rhanbarthol lle bo angen.