Assistant Property Manager
| Dyddiad hysbysebu: | 27 Ionawr 2026 |
|---|---|
| Cyflog: | £29,696.00 bob blwyddyn |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 09 Chwefror 2026 |
| Lleoliad: | Oxford |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | A2Dominion |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | Assistant Property Manager |
Crynodeb
Job title: Assistant Property Manager
Location: 100% Office based in Oxford (OX4)
Salary: £29,696.00
Working hours: 35hpw / 9am-5pm / Mon-Fri
Contract: Permanent
DBS Level: This role requires an Enhanced DBS check.
About A2Dominion
We are a UK housing association committed to a new vision – providing homes people love to live in. With over 38,000 homes in management across London and southern England, we provide a wide range of homes for social, affordable, and private rent, specialist services, as well as homes for sale and shared ownership.
Role overview:
As Assistant Property Manager you will assist the Property Managers;
* to manage a portfolio of residential buildings including multi-occupancy dwellings and carry out landlord obligations within regulatory requirements.
* in the delivery of high quality housing management support to A2Dominion customers.
* deliver high quality customer service to support A2Dominion residents, acting as a single point of contact for residents where required.
Key Responsibilities:
* To participate in the accommodation allocation process including issuing of all tenancy paperwork, dealing with end of tenancy paperwork and notices, ensuring vacant properties are ready to let and collection of advance payments.
* To be responsible for daily cover for handling reception duties, including greeting visitors, answering phone calls, managing appointments, and providing general administrative support.
* Carry out day-to-day administrative duties including being the point of contact for our customers and partner organisations, issuing letters and notices, producing invoices, and responding to enquiries.
* To assist the Property Managers with low level arrears, maximising the Groups income.
* Report repairs where required and escalate issues/actions required where necessary.
* Assist the Area Manager in monitoring contractor performance. Liaise with contractors and customers on planned inspection & testing visits including updating and maintaining records.
* To assist the Property Managers to carry out and monitor regular estate and property inspections, ensure accurate records are maintained and actions are taken to deal with issues.
* Assist the Property Manager to encourage and support occupants of buildings towards good housekeeping and fire safety practices.
* To assist Property Managers in resolving customer queries promptly
About you:
* Educated to GCSE level or equivalent in Maths and English (Grades A*- C)
* Experience of delivering excellent customer service
* Proven experience of problem solving for customers and understanding their needs, including vulnerable people.
* Good working knowledge and experience of IT packages/software (Microsoft Office, Outlook, CRM system) to maximise own efficiency and effectiveness.
Why A2Dominion?
As an employee of A2Dominion, we want you to feel rewarded and have a choice of flexible benefits, salary exchange benefits, and rewards and discounts that work for you, wherever you are in your life.
We offer a wide range of staff benefits. For this role, these include:
* 25 days’ holiday pro rata (Plus Bank Holidays)
* Up to 8% contributory pension
* In addition, all permanent and fixed-term employees receive a generous annual allowance of up to £300 to use towards health and lifestyle benefits for both you and your family.
Diversity & Inclusion
We’re proud to be a Disability Confident Employer and welcome applications from people of all backgrounds. Our recruitment process is inclusive and accessible, and we guarantee an interview to disabled applicants who meet the minimum criteria. Reasonable adjustments are available throughout the process - just contact our Resourcing Team at resourcing@a2dominion.co.uk
We know some people hesitate to apply if they don’t meet every requirement. If that’s you, we encourage you to apply if your skills and experience align – please get in touch with us to talk it through.
At A2Dominion, we value diversity, embrace flexibility, and are a family-friendly employer. Everyone belongs here. Join us and help make a lasting difference in the lives of our customers.
This Vacancy is being managed by Hollie Furness – Hollie.Furness@a2dominion.co.uk
The role closes on 09 February 2026, we reserve the right to close this role upon appointment of the right candidate.
Location: 100% Office based in Oxford (OX4)
Salary: £29,696.00
Working hours: 35hpw / 9am-5pm / Mon-Fri
Contract: Permanent
DBS Level: This role requires an Enhanced DBS check.
About A2Dominion
We are a UK housing association committed to a new vision – providing homes people love to live in. With over 38,000 homes in management across London and southern England, we provide a wide range of homes for social, affordable, and private rent, specialist services, as well as homes for sale and shared ownership.
Role overview:
As Assistant Property Manager you will assist the Property Managers;
* to manage a portfolio of residential buildings including multi-occupancy dwellings and carry out landlord obligations within regulatory requirements.
* in the delivery of high quality housing management support to A2Dominion customers.
* deliver high quality customer service to support A2Dominion residents, acting as a single point of contact for residents where required.
Key Responsibilities:
* To participate in the accommodation allocation process including issuing of all tenancy paperwork, dealing with end of tenancy paperwork and notices, ensuring vacant properties are ready to let and collection of advance payments.
* To be responsible for daily cover for handling reception duties, including greeting visitors, answering phone calls, managing appointments, and providing general administrative support.
* Carry out day-to-day administrative duties including being the point of contact for our customers and partner organisations, issuing letters and notices, producing invoices, and responding to enquiries.
* To assist the Property Managers with low level arrears, maximising the Groups income.
* Report repairs where required and escalate issues/actions required where necessary.
* Assist the Area Manager in monitoring contractor performance. Liaise with contractors and customers on planned inspection & testing visits including updating and maintaining records.
* To assist the Property Managers to carry out and monitor regular estate and property inspections, ensure accurate records are maintained and actions are taken to deal with issues.
* Assist the Property Manager to encourage and support occupants of buildings towards good housekeeping and fire safety practices.
* To assist Property Managers in resolving customer queries promptly
About you:
* Educated to GCSE level or equivalent in Maths and English (Grades A*- C)
* Experience of delivering excellent customer service
* Proven experience of problem solving for customers and understanding their needs, including vulnerable people.
* Good working knowledge and experience of IT packages/software (Microsoft Office, Outlook, CRM system) to maximise own efficiency and effectiveness.
Why A2Dominion?
As an employee of A2Dominion, we want you to feel rewarded and have a choice of flexible benefits, salary exchange benefits, and rewards and discounts that work for you, wherever you are in your life.
We offer a wide range of staff benefits. For this role, these include:
* 25 days’ holiday pro rata (Plus Bank Holidays)
* Up to 8% contributory pension
* In addition, all permanent and fixed-term employees receive a generous annual allowance of up to £300 to use towards health and lifestyle benefits for both you and your family.
Diversity & Inclusion
We’re proud to be a Disability Confident Employer and welcome applications from people of all backgrounds. Our recruitment process is inclusive and accessible, and we guarantee an interview to disabled applicants who meet the minimum criteria. Reasonable adjustments are available throughout the process - just contact our Resourcing Team at resourcing@a2dominion.co.uk
We know some people hesitate to apply if they don’t meet every requirement. If that’s you, we encourage you to apply if your skills and experience align – please get in touch with us to talk it through.
At A2Dominion, we value diversity, embrace flexibility, and are a family-friendly employer. Everyone belongs here. Join us and help make a lasting difference in the lives of our customers.
This Vacancy is being managed by Hollie Furness – Hollie.Furness@a2dominion.co.uk
The role closes on 09 February 2026, we reserve the right to close this role upon appointment of the right candidate.