Digital & Transformation Lead (DTL)/Manager - LiGA PCN

Dyddiad hysbysebu:	26 Ionawr 2026
Cyflog:	£47,000.00 i £55,000.00 bob blwyddyn
Gwybodaeth ychwanegol am y cyflog:	£47000.00 - £55000.00 a year
Oriau:	Llawn Amser
Dyddiad cau:	09 Chwefror 2026
Lleoliad:	Warrington, WA3 2EZ
Cwmni:	NHS Jobs
Math o swydd:	Parhaol
Cyfeirnod swydd:	B0367-26-0002

Crynodeb

Job Description The Digital and Transformation Lead/Manager is to undertake the following key responsibilities in delivering health services: Quality and service improvement responsibilities The core objective of the PCN Digital and Transformation Lead/Manager role is to support the PCN and its Member Practices to deliver ongoing improvement to services and work towards the requirements of the National PCN DES in such areas as Capacity & Access Improvement, Health Inequalities, Core 20+5 along with other local targeted areas/Enhanced Services, i.e., GP Enhanced Specification. The role will require experience in quality/service improvement with expertise in transformational change and a good understanding of primary care systems and processes, including familiarity with general practice digital systems and how they can be used to deliver improvement. The role emphasises patient access, optimising workflows and fostering collaboration across the health care system to improve efficiency, patient outcomes and population health management in alignment with NHS Englands digital priorities and Wigan Locality/NHSGMICB objectives. Management of KPIs will be required, such as to improve patient engagement, reduce demand on traditional channels and offer improved proactive care. The post holders expertise will also be used to: a. Work alongside organisations to understand current challenges to effective service delivery and identify solutions, including existing best practice within the PCN b.Drive the planning and prioritisation of changes that will improve the delivery of care and improve patient and staff experience in the organisations within the PCN c.Ensure all change is ultimately focused on improving services for patients and is based on working with patients and communities to understand their needs and experiences d.Build relationships with organisations across the PCN to develop consensus for improvements and to ensure all staff (clinical and non-clinical) are fully engaged throughout the process of selection, implementation, deployment and monitoring/evaluation of change, peer challenge and learning e. Develop and manage an overall transformation plan for the PCN, including identifying interdependencies, managing risks, considering the potential impacts on the wider Organisation, and determining resource requirements f.Link with other PCN Digital Transformation Leads/Managers, Wigan Locality, NHS Greater Manchester and other system partners to collaboratively solve problems, share learning, gain buy-in for transformation and to support alignment with wider strategy and improvement approaches g.Provide hands-on capacity and support to organisations in implementing and sustaining agreed changes h. Support staff to identify and participate in relevant training and/or professional development opportunities that will support the achievement of agreed improvements i. Support organisations and staff to optimise the use of existing functionality and new technology to deliver benefits for patients and staff and to enable improvement j. Use improvement techniques to focus on the delivery of changes and analysis of their impacts, providing feedback to staff on both positive and negative impacts of the changes made k. Use data to support population health management and workforce planning l.Advise on innovative opportunities and support organisations to maximise the benefits from innovation through the sharing of learning and best practice m. Develop and implement mechanisms for assessing the impact of agreed changes n. Keep PCN leadership and member organisations updated on the progress of current initiatives, capacity for change, progress and issues so that plans can be adapted in response o.Assess the PCNs transformation maturity and help Wigan Locality, NHSGMICB to understand local support needs, for example, facilitated by using relevant frameworks Information and data management The post-holder will need to have skills in relation to understanding and using data to drive improvement and assess impacts. These skills will be used to: a. Take a data driven approach, looking at the evidence and information available to support an understanding of the challenges, identify possible solutions and track the impacts of changes that have been made b. Work in partnership with the Wigan Locality, NHSGMICB to identify relevant data sets and to support standardisation in the use of measures for understanding change and improvement in general practice c.Bring together data from a variety of sources and use information to develop insights into working practises, or support population health management, risk stratification or workforce planning, effectively tailoring content to meet the needs of the audience d.Effectively present and communicate data to organisations and PCN staff at all levels to increase understanding of operational challenges e. Interpret data and highlight variation to support open discussion about when variation is and is not warranted f.Help PCN/Organisation staff to understand the limitations of data sets and when other information may be available to supplement understanding of issues g. Support and encourage a focus on data in understanding the effectiveness of the changes made h. Seek and secure analytical resources as required to support the PCN in developing and implementing appropriate data and information sharing mechanisms i.Use data to track and assess the impact of changes made to operational processes and to track trends and developments over time Communication and engagement With responsibility for developing and supporting the delivery of transformational projects across the PCN, the post-holder will be skilled at engaging different stakeholders, bringing people together and gaining support and buy-in to change. These skills will be used to: a.Build and maintain good working relationships with a broad range of internal and external stakeholders, including with the Wigan Locality, NHS Greater Manchester b.Initiate and participate in the development of effective systems of communication and co-operation between organisations, staff and other members of the primary care team c.Ensure that changes are aligned with agreed clinical priorities and have ownership and engagement from clinical leaders and staff d. Support practices to communicate changes and new processes effectively and consistently to patients e. Identify best practise and learning from other areas that could be applicable to the PCN and communicate this to staff f. Make connections across the PCN/with local colleagues to support learning between organisations and the sharing of best practise g. Make connections with other PCNs, Wigan Locality, NHSGMICB and other service delivery organisations, patients and communities to plan and deliver changes that will improve working between General Practices and other primary and community care/wider care services h. Lead or participate in relevant working groups, project groups, service meetings and other forums across the PCN, Wigan Locality, NHSGMICB to agree changes, share learning, discuss challenges and resolve issues