Service Manager | Pennine Care NHS Foundation Trust

Dyddiad hysbysebu:	26 Ionawr 2026
Cyflog:	Heb ei nodi
Gwybodaeth ychwanegol am y cyflog:	£55,690 - £62,682 per annum
Oriau:	Llawn Amser
Dyddiad cau:	25 Chwefror 2026
Lleoliad:	Stockport, SK7 2JE
Cwmni:	Pennine Care NHS FT
Math o swydd:	Parhaol
Cyfeirnod swydd:	7761514/311-S636-25-A

Crynodeb

The post holder will provide clinical leadership and direction for all practitioners in maintaining clinical and non-clinical standards of care and in implementing quality service improvements including ensuring that Care Quality Commission (CQC) essential standards are met.



The post holder will provide the leadership, operational co-ordination and management for the Adult Acute Mental Health Inpatient Wards and Home Treatment Team in the designated borough. This will involve working closely with the borough Associate Director and partner agencies to ensure the delivery and development of high quality services within the borough.

We are proud to provide high quality mental health and learning disability services, both inpatient and in the community across five boroughs of Greater Manchester - Bury, Oldham, Rochdale, Stockport and Tameside and Glossop.

Our vision is for a happier and more hopeful life for everyone in our communities and our staff work hard to deliver the very best care for the people who use our services. We’re really proud of our #PennineCarePeople and do everything we can to make sure we’re a great place to work.

All individuals regardless of race, age, disability, ethnicity, nationality, gender, gender reassignment, sexual orientation, religion or belief, marriage and civil partnership are encouraged to apply for this post. We would also encourage applications from individuals with a lived experience of mental illness, either individually or as a carer.

If you come and work for us we will offer a range of benefits and opportunities, including:
• Generous annual leave entitlement for Agenda for Change and Medical and Dental staff.
• Flexible working opportunities to support your work/life balance
• Access to Continued Professional Development
• Involvement in improvement and research activities
• Health and Wellbeing activities and access to an excellent staff wellbeing service
• Access to staff discounts across retail, leisure and travel

To take responsibility for the operational management and leadership of the adult
acute inpatient wards and home treatment teams within the designated borough
• To provide leadership that ensures local service development and service
delivery in designated areas of responsibility reflects national policy, priorities and
best practice
• To act as a source of clinical advice and expertise in relation to the care of adults
with mental health needs
• Work with the borough Associate Director to agree a performance assessment
framework and monitoring process for operational services
• To lead and assist in the continuous improvement of services through
development and change management
AFC 27/02/19 JME-126-19 Acute Service Manager Band 8a
• To contribute to the planning, implementation and monitoring of the borough
service plans
• To be responsible for ensuring that the services within the designated areas of
responsibility deliver high quality, safe and supportive care to service users and
their families
• To be responsible for ensuring that all staff operate within mental health
legislation
• To be responsible for contributing to care pathways and protocols with referring
agencies and commissioners to address policy guidance and standards
• To be responsible for the management and control of designated budgets
ensuring the effective use of finances and staffing resources
• To be responsible for identifying financial pressures, cost improvements and
effective use of resources within designated area of responsibility
• To ensure that all staff area aware of policies, procedures and protocols and work
within their framework at all times
• To appropriately manage HR related matters in conjunction with the Ward/Team
Managers and HR support taking remedial action where necessary in accordance
with policy
• To manage complex professional/clinical competency and capability issues and
take responsibility for the implementation of any resultant actions for the
individual or service
• Work with the borough Quality Governance Lead and Associate Director to
develop and implement a governance framework within designated services
• To lead on the recruitment, selection, induction and retention of staff within the
designated area of responsibility
• Review skill mix and team profiles in line with development models of care and
the workforce strategic agenda
• To analyse data from Trust IT systems to inform and improve service delivery
• To manage and participate in the bronze / borough on call rota
• To be responsible for effectively escalating key issues as appropriate whilst also
ensuring effective use of the scare inpatient resources and supporting optimal
patient flow
Strategic Development
• Integrate health / social care professionals within the defined model with single
line management in line with mental health structures
• The post holder will provide clinical leadership and direction for all practitioners in
maintaining clinical and non-clinical standards of care and in implementing quality
service improvements including ensuring that Care Quality Commission (CQC)
essential standards are met.
• Represent mental health services for Adult Acute Inpatient and Home Treatment
Services at key strategic development forums as requested or directed
• Contribute to the development of a range of services for adults with mental health
problems alongside other professionals and voluntary independent sector
agencies
AFC 27/02/19 JME-126-19 Acute Service Manager Band 8a
• Develop effective working relationships with other local stakeholders to contribute
to the development of adult acute services
• Ensure active representation on the borough management team, governance
groups, expand to other groups
• To develop the strategic development of the bed management bureau to
optimise the use of the bureau
• The inpatient service manager will ensure all appropriate systems and processes
are adhered to via the senior bed manager (job title to be confirmed) and will
support the development of the bed management standard operating procedure
and ensure adherence to the relevant sections of the bed management protocol.
Clinical
• Ensure compliance with all CPA requirements across the inpatient wards and
home treatment teams
• To be responsible for ensuring that staff are adequately trained to utilise and
manage the clinical data recording system (Paris)
• Promote the Mental Health Act Code of Practice and ensure compliance with the
Mental Health Act requirements
• Review practice regularly and implement any necessary changes in line with
evidence based practice
• Take responsibility to maintain the standards of the ward environment using
PLACE, Health & Safety, and infection control standards
Clinical Governance
• To be responsible for ensuring that service users and carers are actively involved
in the most appropriate way with individual care planning and service
development
• To provide leadership which enables staff within designated area of responsibility
to exercise judgement within a framework of accountability
• To ensure the development of a performance culture which meets best practice
and contract standards
• To ensure that operational, service and trust policies and procedures are
understood, implemented, adhered to and regularly reviewed
• Chair and investigate Post incident reviews, team management reviewed and
complaints as required.
• Support borough Quality Governance Lead ensuring that lessons learned and
actions are implemented following IMR’s and complaint investigations
• To initiate, particulate in, support and contribute to research development and
audit within designated areas of responsibility
• Provide effective communication within designated services regarding all areas of
governance
• Identify processes and implement them to generate a learning environment
AFC 27/02/19 JME-126-19 Acute Service Manager Band 8a
Service User and Carer Involvement
• Promote a learning philosophy that is strongly service user and carer focused
• Ensure that services users receive clear and accurate information on services
provided and how to access them
• Develop and maintain a strong user focus within the service and promote service
in recovery in services
• Proactively seek out user views of the service and develop systems to monitor
service user / carer satisfaction
• Identify ways of involving service users and carers in the recruitment, training,
and induction of staff, service development and service evaluation
Personal and People Development
• To undertake performance reviews for all direct reports and ensure staff are
meeting educational and training objectives
• To provide professional supervision and leadership to all direct reports in line with
their professional codes of conduct
• To monitor and be aware of compliance of service area towards CEST, IPDR and
attendance at work, taking appropriate action where required to ensure continued
compliance
• Contribute to the delivery of training
• To take responsibility for own continuing professional development
• To develop the team to operate a predicted and actual bed availability approach
• To manage the Bronze on call rota for specific boroughs
• To coordinate and manage a peer support group for the Bronze on call rota;
providing leadership and support to aid learning
This job description is not exhaustive, but is intended to give an overall picture of the
role. Other duties within the general scope of the post may be required from time to
time. The duties of the post and job description can be reviewed through the agreed
process


This advert closes on Monday 9 Feb 2026