Service and Operations Coordinator
| Posting date: | 23 January 2026 |
|---|---|
| Salary: | £30,000 to £31,500 per year |
| Hours: | Full time |
| Closing date: | 22 February 2026 |
| Location: | D12 TH56 |
| Remote working: | On-site only |
| Company: | Staffline |
| Job type: | Permanent |
| Job reference: | AH Serv-36959 |
Summary
Service and Operations Coordinator
Permanent
Dublin
Up to €31,500
A well-established organisation within the Fire & Security sector is seeking a proactive Service & Operations Coordinator to support its Service, Maintenance, and Installation teams.
This is a fast-paced role requiring strong organisational skills, customer focus, and the ability to coordinate engineers, customers, and internal teams efficiently.
Main Duties: Service and Operations Coordinator
• Liaising with customers, engineers and internal departments within the Fire & Security division
• Handle customer calls and emails, identify issues, and assign appropriate engineers
• Plan and schedule maintenance, reactive, and commissioning works
• Manage customer contracts, service reports, certifications, and documentation
• Process purchase orders, sales orders, and invoicing based on engineer reports
• Support sales and installation teams as required
• Liaise with monitoring centres and other stakeholders
• Produce operational activity reports to support planning and performance tracking
• Provide general administrative and operational support when needed
The ideal candidate will be able to demonstrate the following: Service and Operations Coordinator
• A background in a similar coordination or service role
• Strong communication and interpersonal skills
• Excellent planning and organisational ability
• Confident problem solver with a customer-focused mindset
• Able to manage multiple tasks and meet tight deadlines
What we are able to offer: Service and Operations Coordinator
• A people-first culture where your wellbeing, development, and success are genuinely prioritised.
• Competitive salary with clear and fair progression pathways.
• Autonomy and trust to lead, innovate, and make a measurable impact in a high-growth, service-led organisation.
• Collaborative working environment with experienced, supportive colleagues across multiple specialist sectors.
• Strong pension contributions.
If you are already a Customer Service Coordinator, Engineering Coordinator, Service Desk Coordinator you may also be suitable for this role. Please contact Anna Hinton 01453 829521
Omega is an employment agency specialising in opportunities at all levels within the Engineering, Manufacturing, Aerospace, Automotive, Electronics, Defence, Scientific, Energy & Renewables and Tech sectors.